We performed a comparison between Netskope and Zscaler Zero Trust Exchange based on real PeerSpot user reviews.
Find out in this report how the two Secure Access Service Edge (SASE) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The solution is stable."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"Their technical support is very good."
"The automation offered by the product is pretty solid."
"The most valuable features were related to discovery, data protection, and ensuring compliance with regulations."
"Technical support is pretty good."
"The detection capability is very nice and lightweight."
"I have found the most useful features to be the Web Secure Gateway, CASB, infrastructural service scanning, and Zero Trust."
"The client size and architectural components in Netskope are far better than other solutions."
"Netskope is a really good product. I cannot segregate which features are the most valuable. We find most of the features to be valuable. It gives us what we are looking for."
"What I find most valuable in Zscaler Private Access is that it's a VPN. Its connectivity as a VPN is its most valuable feature."
"The most valuable features are the File Type Control and SSL bypass policies. We"
"Zscaler Private Access is a platform that eliminates the complexity of VPN configuration."
"Yes, it is very stable. I have never seen it go down, not once."
"The most valuable feature is its ability to establish connectivity for remote users and remote endpoints. It offers a high level of granularity compared to typical VPNs, which also encapsulate a lot of I/O."
"The most valuable feature is the manageability of the micro tunnels."
"The user interface of Zscaler Private Access is excellent. With proper knowledge and expertise, one can efficiently handle intricate enterprise environments without feeling overwhelmed. This leads to exceptional productivity for managed service providers. The user experience is remarkably streamlined, enabling the management of even the most complex enterprise setups without any excessive complications."
"Users get direct secure access to applications over the internet."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"In some cases, when you have a lot of policies, it can get confusing for users and you can get lost in the GUI."
"They could improve their mobile agents as they have some limitations."
"Support services could definitely be improved. Support is the one area that can always use improvement. It's an evolving thing, so based on demand and based on market requirement and the way market is moving towards."
"Compatibility with other proxy polars would be helpful."
"There could be better integration with other solutions."
"Third party integration with other cloud applications could be improved. Sometimes the API won't be working, but Netskope is taking it seriously. They accept all the feature requests, and they are trying to provide whatever we ask from them."
"In terms of improvements, enhancing support, particularly for OEM support with quicker response times would be beneficial."
"The solution's implementations can be made much easier because, currently, it is complex in nature."
"Setup is a bit complex because there are many steps that need to be taken before onboarding and activating the solution."
"Zscaler Private Access's reporting is poor. We should have more insight into the reports regarding what is blocked and allowed."
"While Zscaler supports client-initiated connections, it does not support server-initiated connections. This is a feature that Zscaler may consider adding in the future."
"The stability could be improved."
"The DX layer could be better if it had improved visibility."
"It's an expensive solution."
"More on-prem infrastructure is required when Zscaler Private Access is to be implemented as a single point of entry."
"The pricing for Private Access seems to be on the expensive side, and I believe they should consider making it more competitive with other solutions."
Netskope is ranked 4th in Secure Access Service Edge (SASE) with 35 reviews while Zscaler Zero Trust Exchange is ranked 3rd in Secure Access Service Edge (SASE) with 34 reviews. Netskope is rated 8.4, while Zscaler Zero Trust Exchange is rated 8.4. The top reviewer of Netskope writes "Network proxy that provides visibility during deployment and allows you to control PII". On the other hand, the top reviewer of Zscaler Zero Trust Exchange writes "Allows for strict access control, granting access to specific applications at a URL level rather than at the physical IP level". Netskope is most compared with Prisma Access by Palo Alto Networks, Zscaler Internet Access, Microsoft Defender for Cloud Apps, Cisco Umbrella and Check Point Quantum SASE, whereas Zscaler Zero Trust Exchange is most compared with Prisma Access by Palo Alto Networks, Cato SASE Cloud Platform, Axis Security, Cloudflare Access and Perimeter 81. See our Netskope vs. Zscaler Zero Trust Exchange report.
See our list of best Secure Access Service Edge (SASE) vendors.
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