Palo Alto Networks NG Firewalls vs Zscaler Cloud Firewall comparison

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117,316 views|85,923 comparisons
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24,382 views|15,619 comparisons
96% willing to recommend
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2,309 views|1,656 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Palo Alto Networks NG Firewalls and Zscaler Cloud Firewall based on real PeerSpot user reviews.

Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Palo Alto Networks NG Firewalls vs. Zscaler Cloud Firewall Report (Updated: May 2024).
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I like Fortinet's cloud management. It allows me to manage all my devices in different branches for three cloud accounts. Even though I use on-prem devices, I can manage everything on the cloud.""Its user interface is good, and it is always working fine.""FortiGate is flexible and easy to use.""The GUI is good.""The features that we have found most valuable are the SSL VPN and the User Portal.""The network security and cloud security are most valuable.""The most valuable feature is the SSL VPN, as it allows us to connect and it separates this product from other firewalls.""The most valuable feature of this solution is Quota."

More Fortinet FortiGate Pros →

"The App-ID feature is the coolest feature because you don't need to open a new port. Apps are directly linked to the port. It provides one of the best ways to lock down the additional port switch.""The centralization capability is the most valuable feature of this solution as it enables us to monitor our systems efficiently.""The most valuable features are the threat prevention and policy-based routing features.""With our High availability pair, we have had no downtime for several years, since it was first put it in production.""The solution is very stable.""The key aspect of this solution that provides the most value is its next-gen capabilities, which represented a significant change for us.""Their Prisma log collection is pretty great. Our product collects the logs, and it definitely makes the configuration of log collection easier.""Flexible and integrates well with apps and other security tools."

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"The solution offers good sandboxing.""Zscaler provides effective protection against various cyber threats ensuring a safe environment""It helps a lot of companies to reduce their downtime. Also, It helps businesses in terms of being secured and protected from any threats.""It is a stable solution.""The initial setup is straightforward.""Includes advanced tech protection.""I like the ease of deployment and its flexibility. We don't need to deal with license, quotes, procurement, delivery, and installation. Everything is software-based, and it's very easy to operate.""It provides in-depth visibility into your network, ensuring that traffic flowing into your organization, be it from offices or individual users, is effectively filtered and secured through multiple layers of protection."

More Zscaler Cloud Firewall Pros →

Cons
"They need faster serviceability and more security features.""I think there could be more QoS features""Their software support needs improvement. I would prefer to have better support for bug fixes. Sometimes, we open a ticket, and it is very difficult to get a solution. Specifically, we are not at all happy with their support for load balancing.""We would like to see a better training platform implemented.""The Wi-Fi controller needs a lot of improvement.""It needs more available central management.""Its reporting capabilities can be improved. It should have some out-of-the-box reporting capabilities and some degree of customization. The basic reporting that it currently has is not sufficient to create more usable reports. It needs some sort of out-of-the-box reporting. They try to make customers purchase FortiAnalyzer for this kind of reporting, which is an additional cost. Other firewall vendors, such as SonicWall and Sophos, provide this sort of reporting without any additional cost.""It should come integrated or have its own type of network monitor tool in a module. There should just be one package, and you are good to go."

More Fortinet FortiGate Cons →

"Palo Alto Networks NG Firewalls work slowly for vulnerability management. Its performance could be faster.""The pricing could be improved upon.""Having a better pricing model would make this product more competitive, and more affordable for our customers.""It's not so easy to scale out your security capabilities.""The data loss prevention (DLP) capabilities need to be beefed up.""The built-in machine learning features provide some automation, but I think there should be an option for manual review because nothing replaces the human eye.""There is a web-based GUI to do management, but you need to know how the machine or firewall operates. There are hundreds of different menus and options. I have used other firewalls before. Just implementing or designing a policy with Palo Alto, if you want a certain port to be open to different IP addresses, then that could take 20 to 25 clicks. That is just testing it out. It is quite complex to do. Whereas, with other places, you tell it, "Okay, I want this specific port open and this IP address to have access to it." That was it. However, not with Palo Alto, which is definitely more complex.""The pricing of the solution is quite high. It's one of the most expensive firewall solutions on the market."

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"It would be better if they improved their policy, package visibility, and flexibility while we're creating rules for inspection. It could also be cheaper or more things could be included in the basic package. In the next release, I would like better coverage in the Asia Pacific region and better quality of service.""Because it's on cloud, it doesn't allow application of extra settings.""There are some areas it could improve when it comes to blocking, we have to block some things manually. For example, if we block a top-level domain we have seen that the new IPs come through, the IPs are not blocked. There should be some more granular way of doing it. My only request is if you're blocking something at a top level, the sub-level sub-domains and all those other IPs should be blocked too automatically.""Zscaler Cloud Firewall should have a better understanding of all dynamic cloud applications.""Certain criteria need to be met if you want to scale this solution.""The product could improve its integration with some legacy systems.""Pricing is a challenge.""When it comes to customer support, there is room for improvement in Zscaler's service."

More Zscaler Cloud Firewall Cons →

Pricing and Cost Advice
  • "Fortinet has one or two license types, and the VPN numbers are only limited by the hardware chassis make."
  • "These boxes are not that expensive compared to what they can do, their functionality, and the reporting you receive. Fortinet licensing is straightforward and less confusing compared to Cisco."
  • "Go for long term pricing negotiated at the time of purchase."
  • "Work through partners for the best pricing."
  • "The value is the capability of having multiple services with one unique license, not having the limitation per user licensing schema, like other vendors."
  • "Easy to understand licensing requirements."
  • "​We saved a bundle by not needing all the past appliances from an NGFW.​"
  • "The cost is too high... They have to focus on more features with less cost for the customer. If you see the market, where it's going, there are a lot of players offering more features for less cost."
  • More Fortinet FortiGate Pricing and Cost Advice →

  • "Annually, the licensing costs are too much."
  • "Pricing is yearly, but it depends. You could pay on a yearly basis, or every three years. If you want to add a device or two, there would be an additional cost. Also, if you want to do an assessment, or other similar add-on, you have to pay accordingly for the additional service."
  • "It will be worth your time to hire a contractor to set it up and configure it for you, especially if you are not very knowledgeable with PA firewalls."
  • "Don't buy a device with more power than you really need, because licensing depends on the cost of the box you have."
  • "The licensing is annual, and there aren't any additional fees on top of that."
  • "The price of this product should be reduced."
  • "The pricing is competitive in the market."
  • "This is an expensive product, which is why some of our customers don't adopt it."
  • More Palo Alto Networks NG Firewalls Pricing and Cost Advice →

  • "The licensing is on a yearly basis. It is somewhere around 30 or 40 pounds per user for our organization."
  • "There are licensing costs, and I would not say that it's a cheap vendor."
  • "There is an annual license required for the use of the Zscaler Cloud Firewall."
  • "There are different subscription models available."
  • "Zscaler is priced too high compared to the cost of Fortinet."
  • "It is expensive for small businesses."
  • "It is not the most budget-friendly solution, but it's important to consider its overall value."
  • "It comes at a significantly reduced cost while ensuring control and effectiveness."
  • More Zscaler Cloud Firewall Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: When you compare these firewalls you can identify them with different features, advantages, practices and usage at… more »
    Top Answer:From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know… more »
    Top Answer:As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite… more »
    Top Answer:Azure Firewall Vs. Palo Alto Network NG Firewalls Both solutions provide stellar stability and security. Azure… more »
    Top Answer:In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it… more »
    Top Answer:Palo Alto Networks NG Firewalls have both great features and performance. I like that Palo Alto has regular threat… more »
    Top Answer:The product’s firewall and VPN package are fantastic compared to any other solution.
    Top Answer:The product costs INR 3000 to INR 5000 annually if the users are below 500.
    Top Answer:Pricing is a challenge. Organizations with more than 1000 users get a better price. Below 1000 users, we do not get good… more »
    Comparisons
    Also Known As
    FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate
    Palo Alto NGFW, Palo Alto Networks Next-Generation Firewall
    Learn More
    Overview

    Fortinet FortiGate enhances network security, prevents unauthorized access, and offers robust firewall protection. Valued features include advanced threat protection, reliable performance, and a user-friendly interface. It improves efficiency, streamlines processes, and boosts collaboration, providing valuable insights for informed decision-making and growth.

    Palo Alto Networks NG Firewalls are next-generation firewalls used for security to protect networks from threats and attacks. It is used for perimeter security, data center protection, and managing secure access to environments. Users highlight the NGFW's effectiveness in providing comprehensive security without impacting network performance. Users appreciate its ease of use, particularly in setup and ongoing management, making it a favored choice for businesses looking to secure their cloud environments.

    The firewall provides application control, malware protection, scalability, stability, user-friendly interface, threat hunt capabilities, application visibility and awareness, URL filtering, traffic monitoring, machine learning for attack prevention, a unified platform for all security capabilities, DNS security, VPN, and embedded machine learning. Palo Alto Networks NG Firewalls is easy to manage, reliable, and balances security and network performance well. It also provides complete visibility through logs and alerting.

    Palo Alto Networks NG Firewalls Features

    Palo Alto Networks NG Firewalls has many valuable key features. Some of the most useful ones include:

    • Secure Application Enablement (App-ID, User-ID, Content-ID)
    • Malware Detection and Prevention (threat prevention service, buffer overflows and port scans, anti-malware capabilities, command-and-control protection, and WildFire)
    • DNS Security (URL filtering, predict and block malicious domains, signature-based protection, extensible cloud-based architecture)
    • Panorama Security Management (including graphical views and analytics, manage rules and dynamic updates, customizable application command center (ACC), log collection mode, physical or virtual appliance)
    • Threat Intelligence (high-fidelity threat intelligence, priority alerts, automatic extraction and sharing of prevention indicators, native integration with Palo Alto Networks products)

    Palo Alto Networks NG Firewalls Benefits

    There are several benefits to implementing Palo Alto Networks NG Firewalls. Some of the biggest advantages the solution offers include:

    • Dedicated management interface for managing and initial configuration of the device
    • Regular threat signatures and updates
    • Import addresses and URL objects from the external server
    • Configure and manage with REST API integration
    • Great throughput and connection speed is fair even in high traffic load
    • Deep visibility into the network activity through Application and Command Control
    • Easy to manage and very user friendly

    Reviews from Real Users

    Below are some reviews and helpful feedback written by Palo Alto Networks NG Firewalls users.

    A Solutions Architect at a communications service provider says, “The product stability and level of security are second to none in the industry. We value the security of our client's infrastructure so these features are valuable to us. An example of a very valuable feature behind Palo Alto is the application-aware identifiers that help the firewall know what its users are trying to do. It can block specific activities instead of just blocking categories. For example, you can block an application, or all unknown applications.”

    PeerSpot user Gerry H., CyberSecurity Network Engineer at a university, mentions that the solution has a “Nice user interface, good support, is stable, and has extensive logging capabilities.” He also adds, “Wildfire has been a very good feature. This solution provides a unified platform that natively integrates all security capabilities, which is 100% important to us. This is a great feature.”

    Eric S., Network Analyst at a recreational facilities/services company, states, "With its single pane of glass, it makes monitoring and troubleshooting a bit more homogeneous. We are not looking at multiple platforms and monitoring management tools. It is more efficient from that perspective. It is more of a common monitoring and control system for multiple aspects of what used to be different systems. It provides efficiency and time savings."

    Zscaler enables the world’s leading organizations to securely transform their networks and applications for a mobile and cloud first world. Its flagship services, Zscaler Internet Access and Zscaler Private Access, create fast, secure connections between users and applications, regardless of device, location, or network. Zscaler services are 100% cloud-delivered and offer the simplicity, enhanced security, and improved user experience that traditional appliances or hybrid solutions are unable to match. Used in more than 185 countries, Zscaler operates the world’s largest cloud security platform, protecting thousands of enterprises and government agencies from cyberattacks and data loss.

    Check more details: https://www.zscaler.com/produc...

    Sample Customers
    1. Amazon Web Services 2. Microsoft 3. IBM 4. Cisco 5. Dell 6. HP 7. Oracle 8. Verizon 9. AT&T 10. T-Mobile 11. Sprint 12. Vodafone 13. Orange 14. BT Group 15. Telstra 16. Deutsche Telekom 17. Comcast 18. Time Warner Cable 19. CenturyLink 20. NTT Communications 21. Tata Communications 22. SoftBank 23. China Mobile 24. Singtel 25. Telus 26. Rogers Communications 27. Bell Canada 28. Telkom Indonesia 29. Telkom South Africa 30. Telmex 31. Telia Company 32. Telkom Kenya
    SkiStar AB, Ada County, Global IT Services PSF, Southern Cross Hospitals, Verge Health, University of Portsmouth, Austrian Airlines, The Heinz Endowments
    Zenith Live, Azure, Carlsberg Group
    Top Industries
    REVIEWERS
    Comms Service Provider16%
    Computer Software Company9%
    Financial Services Firm8%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Educational Organization20%
    Computer Software Company15%
    Comms Service Provider7%
    Manufacturing Company6%
    REVIEWERS
    Comms Service Provider15%
    Financial Services Firm14%
    Computer Software Company13%
    Educational Organization9%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm9%
    Manufacturing Company8%
    Government7%
    REVIEWERS
    Retailer25%
    Manufacturing Company25%
    Comms Service Provider13%
    Computer Software Company13%
    VISITORS READING REVIEWS
    Computer Software Company12%
    Financial Services Firm9%
    Manufacturing Company8%
    Government8%
    Company Size
    REVIEWERS
    Small Business48%
    Midsize Enterprise23%
    Large Enterprise30%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise32%
    Large Enterprise40%
    REVIEWERS
    Small Business36%
    Midsize Enterprise27%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise17%
    Large Enterprise58%
    REVIEWERS
    Small Business31%
    Midsize Enterprise13%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise12%
    Large Enterprise63%
    Buyer's Guide
    Palo Alto Networks NG Firewalls vs. Zscaler Cloud Firewall
    May 2024
    Find out what your peers are saying about Palo Alto Networks NG Firewalls vs. Zscaler Cloud Firewall and other solutions. Updated: May 2024.
    772,679 professionals have used our research since 2012.

    Palo Alto Networks NG Firewalls is ranked 5th in Firewalls with 164 reviews while Zscaler Cloud Firewall is ranked 26th in Firewalls with 15 reviews. Palo Alto Networks NG Firewalls is rated 8.6, while Zscaler Cloud Firewall is rated 8.4. The top reviewer of Palo Alto Networks NG Firewalls writes "We get reports back from WildFire on a minute-by-minute basis". On the other hand, the top reviewer of Zscaler Cloud Firewall writes "A highly stable and comprehensive cloud security and access solution". Palo Alto Networks NG Firewalls is most compared with Check Point NGFW, Azure Firewall, Meraki MX, Sophos XG and Netgate pfSense, whereas Zscaler Cloud Firewall is most compared with Azure Firewall, OPNsense, Cisco Multicloud Defense, Cisco Secure Firewall and Sophos XG. See our Palo Alto Networks NG Firewalls vs. Zscaler Cloud Firewall report.

    See our list of best Firewalls vendors.

    We monitor all Firewalls reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.