We performed a comparison between Palo Alto Networks NG Firewalls and Zscaler Cloud Firewall based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like Fortinet's cloud management. It allows me to manage all my devices in different branches for three cloud accounts. Even though I use on-prem devices, I can manage everything on the cloud."
"Its user interface is good, and it is always working fine."
"FortiGate is flexible and easy to use."
"The GUI is good."
"The features that we have found most valuable are the SSL VPN and the User Portal."
"The network security and cloud security are most valuable."
"The most valuable feature is the SSL VPN, as it allows us to connect and it separates this product from other firewalls."
"The most valuable feature of this solution is Quota."
"The App-ID feature is the coolest feature because you don't need to open a new port. Apps are directly linked to the port. It provides one of the best ways to lock down the additional port switch."
"The centralization capability is the most valuable feature of this solution as it enables us to monitor our systems efficiently."
"The most valuable features are the threat prevention and policy-based routing features."
"With our High availability pair, we have had no downtime for several years, since it was first put it in production."
"The solution is very stable."
"The key aspect of this solution that provides the most value is its next-gen capabilities, which represented a significant change for us."
"Their Prisma log collection is pretty great. Our product collects the logs, and it definitely makes the configuration of log collection easier."
"Flexible and integrates well with apps and other security tools."
"The solution offers good sandboxing."
"Zscaler provides effective protection against various cyber threats ensuring a safe environment"
"It helps a lot of companies to reduce their downtime. Also, It helps businesses in terms of being secured and protected from any threats."
"It is a stable solution."
"The initial setup is straightforward."
"Includes advanced tech protection."
"I like the ease of deployment and its flexibility. We don't need to deal with license, quotes, procurement, delivery, and installation. Everything is software-based, and it's very easy to operate."
"It provides in-depth visibility into your network, ensuring that traffic flowing into your organization, be it from offices or individual users, is effectively filtered and secured through multiple layers of protection."
"They need faster serviceability and more security features."
"I think there could be more QoS features"
"Their software support needs improvement. I would prefer to have better support for bug fixes. Sometimes, we open a ticket, and it is very difficult to get a solution. Specifically, we are not at all happy with their support for load balancing."
"We would like to see a better training platform implemented."
"The Wi-Fi controller needs a lot of improvement."
"It needs more available central management."
"Its reporting capabilities can be improved. It should have some out-of-the-box reporting capabilities and some degree of customization. The basic reporting that it currently has is not sufficient to create more usable reports. It needs some sort of out-of-the-box reporting. They try to make customers purchase FortiAnalyzer for this kind of reporting, which is an additional cost. Other firewall vendors, such as SonicWall and Sophos, provide this sort of reporting without any additional cost."
"It should come integrated or have its own type of network monitor tool in a module. There should just be one package, and you are good to go."
"Palo Alto Networks NG Firewalls work slowly for vulnerability management. Its performance could be faster."
"The pricing could be improved upon."
"Having a better pricing model would make this product more competitive, and more affordable for our customers."
"It's not so easy to scale out your security capabilities."
"The data loss prevention (DLP) capabilities need to be beefed up."
"The built-in machine learning features provide some automation, but I think there should be an option for manual review because nothing replaces the human eye."
"There is a web-based GUI to do management, but you need to know how the machine or firewall operates. There are hundreds of different menus and options. I have used other firewalls before. Just implementing or designing a policy with Palo Alto, if you want a certain port to be open to different IP addresses, then that could take 20 to 25 clicks. That is just testing it out. It is quite complex to do. Whereas, with other places, you tell it, "Okay, I want this specific port open and this IP address to have access to it." That was it. However, not with Palo Alto, which is definitely more complex."
"The pricing of the solution is quite high. It's one of the most expensive firewall solutions on the market."
"It would be better if they improved their policy, package visibility, and flexibility while we're creating rules for inspection. It could also be cheaper or more things could be included in the basic package. In the next release, I would like better coverage in the Asia Pacific region and better quality of service."
"Because it's on cloud, it doesn't allow application of extra settings."
"There are some areas it could improve when it comes to blocking, we have to block some things manually. For example, if we block a top-level domain we have seen that the new IPs come through, the IPs are not blocked. There should be some more granular way of doing it. My only request is if you're blocking something at a top level, the sub-level sub-domains and all those other IPs should be blocked too automatically."
"Zscaler Cloud Firewall should have a better understanding of all dynamic cloud applications."
"Certain criteria need to be met if you want to scale this solution."
"The product could improve its integration with some legacy systems."
"Pricing is a challenge."
"When it comes to customer support, there is room for improvement in Zscaler's service."
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Palo Alto Networks NG Firewalls is ranked 5th in Firewalls with 164 reviews while Zscaler Cloud Firewall is ranked 26th in Firewalls with 15 reviews. Palo Alto Networks NG Firewalls is rated 8.6, while Zscaler Cloud Firewall is rated 8.4. The top reviewer of Palo Alto Networks NG Firewalls writes "We get reports back from WildFire on a minute-by-minute basis". On the other hand, the top reviewer of Zscaler Cloud Firewall writes "A highly stable and comprehensive cloud security and access solution". Palo Alto Networks NG Firewalls is most compared with Check Point NGFW, Azure Firewall, Meraki MX, Sophos XG and Netgate pfSense, whereas Zscaler Cloud Firewall is most compared with Azure Firewall, OPNsense, Cisco Multicloud Defense, Cisco Secure Firewall and Sophos XG. See our Palo Alto Networks NG Firewalls vs. Zscaler Cloud Firewall report.
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