We performed a comparison between Prisma Access by Palo Alto Networks and Zscaler Internet Access based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Prisma Access by Palo Alto Networks is the better choice when compared to Zscaler Internet Access. Its advanced security features like malware quarantine, traffic analysis, and vulnerability protection are more extensive. Prisma Access also integrates better with other platforms and provides network performance insights through its Autonomous Digital Experience Management reporting tool. Although Zscaler Internet Access is competitively priced and easy to set up, it lacks advanced security features and integration capabilities. Some users have also experienced performance issues and difficulties with technical support.
"The solution is stable."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The features I find most valuable is WildFire, user integration, and the basic technology features."
"It is easy to use, easy to integrate, and is stable. It's scalable as well."
"The most valuable feature is the zero-trust part of this solution."
"The most valuable feature of Prisma Cloud-native, in my opinion, is that it assists in identifying, analyzing, and remediating vulnerabilities."
"The most valuable feature is the ability to join your network and provide access through the VPN."
"Monitoring is the most valuable feature because we can easily monitor all kinds of stuff coming over the network. We can check the dashboard and work accordingly."
"Prisma helped us build a moat around our production systems. It's now impossible to log into our production from a non-MDM laptop. Prisma Access provides decent security overall."
"The product's initial setup phase is simple."
"The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go."
"Stability-wise, I rate the solution a nine and a half out of ten...The setup phase was easy."
"For our needs, the cloud-native proxy architecture is a very good solution. We are moving away from on-prem appliances and moving more toward cloud-based solutions. Zscaler is a good fit for our strategy. This architecture helps with cyber threats because we inspect most of the traffic and we can see that a lot of threats are stopped directly in the secure web gateway."
"The initial setup was straightforward. The biggest thing for us was to build our own policies. The deployment itself was only a few hours."
"There is no lag in service when accessing the internet."
"The initial setup is very straightforward."
"The cloud proxy and integration are some of the key features. Since there is cloud waste, we can quickly provision it and start working on the configuration. On top of that, they have added a few more features. They have integrated CASB, and file sandboxing is part of it."
"The solution is stable and reliable."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"Prisma Access by Palo Alto Networks should consolidate the portals into a single portal. It is slow and takes more than ten seconds to load a page."
"The Cloud Management application has room for improvement. There are a lot of things on the roadmap for that application; things are going to happen soon."
"The solution’s stability could be improved."
"The solution needs to be more compatible with other solutions. This is specifically a problem for us when it comes to healthcare applications. They have proprietary connection types and things of that nature that make compatibility a challenge sometimes."
"The price can be reduced to make it more competitive."
"Their next release should provide solutions for the mobile environment."
"If you compare Prisma SaaS against other products, such as Cloud Log, it's a little bit tricky to understand, but it offers different functionality that other products don't have. From a user usability point of view, you need some training for this product, as an admin, you need a couple of demos."
"Though the monitoring is fine, the solution should improve its application graphs and interface monitoring."
"They could provide more time for the onboarding the training of an IT person."
"They should enhance the audit reporting feature."
"An improvement would be if they could provide an out-of-the-box experience, like 20 to 30 features all ready to go. In comparison, LogRhythm offers out-of-the-box features. With Zscaler Internet Access, there is firewall IPS, multiple security services, filtering, DLP, and CASB browser isolation. These are things that all users are going to be using. However, when an administrator or architect would start building this, I would definitely need to engage professional services to help clients do it."
"Zscaler Internet Access's troubleshooting is very limited, and their textbook logs need to be more informative."
"The solution can be improved by advancing some of the newer technologies such as the DLP feature, and adding email security."
"Zscaler should continue to make the user interface better. They should also improve the backup network and continue to expand it so that it can handle larger numbers of customers."
"Do not expect to pay for the service and start using it, like Gmail. Zscaler requires a proper implementation to be done to make it successful."
"Another thing that I would like to see is if Zscaler could have a separate product for direct access. I looked at a private access solution, but I understand there's a separate product that isn't integrated with this."
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Prisma Access by Palo Alto Networks is ranked 3rd in Secure Web Gateways (SWG) with 59 reviews while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Prisma Access by Palo Alto Networks is rated 8.2, while Zscaler Internet Access is rated 8.2. The top reviewer of Prisma Access by Palo Alto Networks writes "Integration with Palo Alto platforms such as Cortex Data Lake and Autofocus gives us visibility into our attack surface". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Prisma Access by Palo Alto Networks is most compared with Netskope , Zscaler Zero Trust Exchange, Cisco Umbrella, Prisma SD-WAN and FortiSASE , whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , FortiSASE and Forcepoint Secure Web Gateway. See our Prisma Access by Palo Alto Networks vs. Zscaler Internet Access report.
See our list of best Secure Web Gateways (SWG) vendors.
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