We performed a comparison between Prisma Cloud by Palo Alto Networks and Zscaler CSPM based on real PeerSpot user reviews.
Find out in this report how the two Cloud Security Posture Management (CSPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like Prisma's ability to integrate with other tools. We can integrate it with Jira so that when Prisma triggers an alert, it opens a ticket in Jira. That was a big selling point for the product. There's a feature called the guest custom template that allows you to trigger alerts in Jira based on the template. That can also be added as a feature on Jira."
"The ability to monitor the artifact repository is one of the most valuable features because we have a disparate set of development processes, but everything tends to land in a common set of artifact repositories. The solution gives us a single point where we can apply security control for monitoring. That's really helpful."
"I find the CSPM area to be a more valuable and flexible feature."
"It scans our containers in real time. Also, as they're built, it's looking into the container repository where the images are built, telling us ahead of time, "You have vulnerabilities here, and you should update this code before you deploy." And once it's deployed, it's scanning for vulnerabilities that are in production as the container is running."
"Configuration monitoring and alerting is the most valuable feature; it happens at the cloud's speed, allowing our development team to respond quickly. If a configuration goes against our security best practices, we're alerted promptly and can act to resolve the issue. As cloud security staff, we're not staring at the cloud all the time, and we want to let the developers do their jobs so that our company is protected and work is proceeding within our security controls."
"As a pure-play CSPM, it is pretty good. From the data exposure perspective, Prisma Cloud does a fairly good job. Purely from the perspective of reading the conflicts, it is able to highlight any data exposures that I might be having."
"The framework to configure controls is pretty good; it's pretty sophisticated. We can implement a fair amount of testing for a fair number of controls."
"The most valuable features are the alerts and auto-remediation because it allows us a lot of flexibility to customize and do things the Palo Alto team never intended. We faced some challenges with certificates because we also have next-gen firewalls. We would like to equip all the traffic because there have been many cases in which the developers have done things by mistake. Deploying certificates on virtual machines can be complex in a development environment, but we managed to do that with Prisma Cloud."
"The agent's versatility is notable, used for digital experience monitoring to collect valuable endpoint metrics for troubleshooting."
"The most valuable feature is its seamless integration capabilities, streamlining the process by eliminating the need for extensive installations."
"This secure connection allows users to connect to the Zscaler VPN and access the resources on the office network, making it a highly valuable component of our system."
"The product provides a seamless user experience."
"Prisma Cloud supports generating CSV files, but I would also like it to generate PDF files for reporting."
"The deployment and onboarding are plug-and-play, but somewhat hard to handle in terms of integration with external operations tools. The product design isn't up to the current standard. I would recommend having higher standards in terms of integration with other tools, especially operationalized tools."
"Sometimes, when you assign subnets to regions, the IP address will jump from one location to another because it will automatically change substantially. Then, we need to add those IP subnets to our firewall for existing access. The need to update those subnets potentially causes maintenance or access issues. So far, we can only provide bigger customers with six subnets, and a small company may not be able to access those services."
"The pricing for the solution needs improvement."
"They should improve the user experience."
"When there are updates, whether daily, weekly, or monthly, it needs configuration or permission adjustments. There is no automation for that, which is too bad."
"The UI could use some improvement; we usually find the information we're looking for, but what fields can be clicked on and what workflow to follow to get the required information is not always evident. Sometimes we're all over the place, clicking around to drill in and uncover the alert and investigation details we're looking for."
"More documentation with real-world use cases would be helpful."
"Having a Zscaler-specific device could streamline this process and provide a more consistent user experience across diverse branches."
"Occasionally, there are certain delays in report generation."
"The product is not reliable."
"Occasionally, issues arise in the LogStack by a third party, particularly for government websites accessed by numerous users."
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Prisma Cloud by Palo Alto Networks is ranked 1st in Cloud Security Posture Management (CSPM) with 82 reviews while Zscaler CSPM is ranked 22nd in Cloud Security Posture Management (CSPM) with 4 reviews. Prisma Cloud by Palo Alto Networks is rated 8.4, while Zscaler CSPM is rated 8.2. The top reviewer of Prisma Cloud by Palo Alto Networks writes "The dashboard is very user-friendly and can be used to generate custom RQL based on user requirements". On the other hand, the top reviewer of Zscaler CSPM writes "Secure and scalable internet access, maintaining stability, providing robust technical support and ensuring consistent policy enforcement across various user locations". Prisma Cloud by Palo Alto Networks is most compared with Wiz, Microsoft Defender for Cloud, Aqua Cloud Security Platform, AWS Security Hub and CrowdStrike Falcon Cloud Security, whereas Zscaler CSPM is most compared with Wiz, Orca Security and AWS Security Hub. See our Prisma Cloud by Palo Alto Networks vs. Zscaler CSPM report.
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