We performed a comparison between Ruckus Wireless and SonicWall SonicWave Access Points based on real PeerSpot user reviews.
Find out in this report how the two Wireless LAN solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is pretty generic and easy to use."
"The artificial intelligence feature is very good."
"The most valuable feature of Juniper Mist is the Virtual Network Assistant, powered by artificial intelligence."
"The most useful feature of Juniper Wireless AP is the reporting Marvis."
"The solution is very secure."
"Juniper Mist offers valuable features like comprehensive network insight, granular policy control, fast device setup, strong security, and efficient SSL traffic management."
"In terms of reporting, in terms of all the user reports, it's very rich."
"The AI capabilities of Mist Wireless are superior to other OEMs."
"It's easy to install, and the management is flexible."
"Ruckus Wireless supports the most recent technologies. We can trace every individual and what kind of traffic they're using on our campus. It is very helpful."
"This solution is easy to use and you need minimal IT experience to work with it."
"There can be the same SSID for several devices."
"What I like best about Ruckus Wireless is that it's a controller-based product, so it's easy to configure."
"The solution enhances the user experience."
"The initial setup is pretty straightforward."
"Good connection quality."
"The platform's most valuable feature is the ability to provide cloud access to configure and manage devices."
"A good management tool that can be managed through the cloud or firewall."
"Unlike the Cisco solution that needs a dedicated wireless controller outside of a firewall, SonicWall has everything in one box. Fortinet is close to it."
"Enrolling into the tool is a tedious process."
"The pricing should be made cheaper."
"The product should include adaptive Wi-Fi to show a more accurate location."
"There is room for improvement in terms of support and installation."
"It would be helpful to have even stronger security features to help protect against interference from other nearby access points that aren't part of our network."
"They should include SD-WAN features to it."
"If you want to do more specific stuff, it's a bit limited."
"Juniper Wireless Access Points (AP Series) could improve if the MIST platform had a built-in master key. This would be an advantage."
"The price is an area that requires improvement. The pricing could be better."
"We use this solution in a certain way, and it works very well. So, I don't expect it to do a lot more, but to do what it's doing probably better or faster. But it's not a problem with the features; it's more the operations."
"Its security can be improved. It doesn't use Wireless IPS. Therefore, we have to combine WatchGuard that uses a Wireless IPS but is a separate solution. These two solutions work in conjunction. We are using the WatchGuard as a sensor and Wireless IPS, and Ruckus is like a platform that is used for the connectivity of the network."
"The Ruckus platform in general could be improved — it could be more user-friendly."
"I think that Web management, global management, could be improved. Unfortunately, there's not one solution that does everything. There are something like six different solutions, and each of them do something better than the others. Unfortunately, there's not one global solution that does everything."
"The solution currently lacks the integration of security services."
"I would like to see this product made a little more economical because it's very expensive."
"Their support has been lacking a little bit and needs to be improved. I have had a ticket open for a month, and it is really hard to get a resolution out of them. They haven't really come out with anything that is much of an improvement in a long time. It has mostly just been fixes and things like that. We used to have a ZoneDirector or a physical controller for the wireless network, and that was kind of end of life. It was very old, and at the time, we were expanding the wireless network, and we didn't want to rely on one piece of hardware that was pretty old. So, we went to SmartZone Cluster, which has two VMs in a cluster. Unfortunately, we lost the feature ability for guest networks and other things that we were using before, and Ruckus just kind of told us that they weren't supporting that feature in the newer product, which is not really great. I was told initially that SmartZone was an upgrade to ZoneDirector. It is the logical thing to think that it is going to have all the same features, but it didn't. The issue that we have right now is onboarding BYOD devices. It is not really great for us, and we're looking for a new product to make that easier. We did have Cloudpath, which was a product that Ruckus purchased from another company that was an onboarding solution, but it just didn't really work very well for us. So, we discontinued using it, and it actually created more confusion for people. They should make BYOD or guest network portals a lot easier and better. In some areas, we have been having issues because there are just so many WAPs that are so close that we had to manually turn down the radio of power because the automatic feature of the AP wasn't really doing it right. It should also have a little bit better RF analysis capability to be able to see on the controller side. The front end for our staff, students, and guests has also not been quite as good as we had hoped."
"Integrating with the firewall and management console was a little complex."
"We have a lot of overlapping wireless networks with a lot of cheap equipment that does not run on any rules or regulations. The best way to improve the wireless network, like in SonicWaves, is to defeat these networks by isolating, preventing them, or overcoming their wireless signal. We try to do that, but I live near an airport, and the AirPortRadar glitches my wireless network every nine seconds."
"The product's pricing is high and could be improved."
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Ruckus Wireless is ranked 3rd in Wireless LAN with 98 reviews while SonicWall SonicWave Access Points is ranked 18th in Wireless LAN with 3 reviews. Ruckus Wireless is rated 8.6, while SonicWall SonicWave Access Points is rated 10.0. The top reviewer of Ruckus Wireless writes "Great wireless, good reliability, and excellent connectivity". On the other hand, the top reviewer of SonicWall SonicWave Access Points writes "An industry-leading security and wireless solution packaged in one box". Ruckus Wireless is most compared with Aruba Wireless, Cisco Wireless, Cisco Meraki Wireless LAN, Ubiquiti WLAN and Omada Access Points, whereas SonicWall SonicWave Access Points is most compared with Aruba Wireless, Ubiquiti WLAN, Cisco Meraki Wireless LAN and Datto Networking WiFi. See our Ruckus Wireless vs. SonicWall SonicWave Access Points report.
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