We performed a comparison between SAP Signavio Process Manager and Studio Creatio based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There are many valuable features, of course. I would say the main value of Signavio is to have your current process map in a way that is easy to read and derive optimization actions to make it leaner, faster, more user friendly, etc. Another great feature is the visualization, which is easy to see and read. How they map the process is also very user friendly, with drag-and-drop functionality. Also, it's a very self-explanatory, user-friendly solution."
"The formatting features are quite good because you can create very complex models, but you can easily clean them up so that they look very nice."
"As a business transformation suite, Signavio offers a number of integrated helpful tools. The Process Modeler helps with the conceptual work, but is directly integrated with the components of the Workflow Accelerator (Automation) and the Process Intelligence (Mining). This makes Signavio an indispensable service package."
"The features I find most valuable are ease of use and the Collaboration Hub."
"The benefit of this application is that I can immediately describe processes and form normative documents for these processes. For me, this is definitely a plus. Сurrently, I work in a company that is not involved in the structural alignment of business processes. They have huge gaps in this. Nothing is described and there are no norms. Therefore, the formation of regulatory documents, rules, and descriptions of processes, not only in graphic form, but also in documentary form is an absolute plus. I have not found this in other process programs."
"The product's most valuable feature is the transformation process."
"The most valuable feature is that you can customize it completely with all of the attributes that you need."
"It is highly user-friendly and easy to use, even for those who are not familiar with product modeling."
"It enables automating tasks and provides self-service options, ultimately improving efficiency and customer satisfaction."
"The most valuable features of the solution are its CRM functionality and the fact that it is a no-code solution"
"Studio Creatio is a very good and complete solution. It is very stable, and for customers who need a good response time, in the public cloud, Creatio provides the possibility to have a private server for a high level of transactions and good response time. Their support is great. They are very good, and they know the solution very well. Their response time is also great."
"It is a low-code platform, that is very intuitive."
"Creatio also provides us with scalability, performance and agility."
"The most valuable feature of the solution is that it is a low-code and no-code platform."
"The business process management is definitely the most valuable feature. What Creatio ended up doing with their software solution is giving you the power, in your own hands, in a way that is incredibly intuitive and well-structured."
"The most valuable features are performance, built-in variety of multiple task automation, and has international standards notations."
"The product's pricing could be improved."
"I would like to have the option to select the color of items and subgroups in the glossary because right now it is fixed."
"Moreover, the functionality to show different process variations with "views" could be improved to allow more customization of these views. I believe this would increase the user experience and administrative efforts maintaining these process variations."
"The user management functionality in Process Manager is not as user friendly as the one in the Collaboration Hub."
"There is room for improvement in analytics. People don't realize it, but the world has changed in the last six to eight months. Customers want to see AI like ChatGPT and ML capabilities in all aspects of business processes and reporting."
"I would like to see more integration with the process manager in terms of the workflow accelerator."
"Part of the product that I think can improve is document control. That's currently not even possible. To work with documents we have something of a workaround using SharePoint."
"There is always room for improvement is the capability of integration with other solutions."
"Numerous options can make implementation confusing."
"Creatio needs to stabilize their marketplace."
"It appears that at times, our partners might be using Google Translate, resulting in translations lacking context and not being entirely understandable."
"HRM is an area where Studio Creatio lacks and needs to improve."
"It does not have the ability to run one single large process."
"The solution does not allow extensive customization of the UI. I would like to have much more control over the UI when I build a process. Currently on the UI where the fields are placed and the layout is set in place and you cannot change it. Your experience is going to be the same throughout whatever use case that you are building from customer to customer. You can not have much control over how it looks for each customer. This is an area where they can improve on."
"They can improve the business rules for defining the type and quantity of the business load. They already seem to be working on this improvement. Integration with the social networks will be very appreciated by the companies. It will be very useful for communication between the company and customers, that is, B to C relationships. Most of the customers or users have smartphones, and they use a lot of social networks. Companies need to stay connected with the customers. They have enabled integration with WhatsApp and Telegram in recent releases, which has been very useful."
"The mobile version of the solution could be improved. It's hard to customize it."
SAP Signavio Process Manager is ranked 8th in Business Process Management (BPM) with 58 reviews while Studio Creatio is ranked 26th in Business Process Management (BPM) with 12 reviews. SAP Signavio Process Manager is rated 8.2, while Studio Creatio is rated 8.8. The top reviewer of SAP Signavio Process Manager writes "Has many functionalities and is used to model processes to the former operating model". On the other hand, the top reviewer of Studio Creatio writes "Leveraging process automation and advanced tools for streamlined operations". SAP Signavio Process Manager is most compared with Celonis, ARIS BPA, Camunda, Visio and ADONIS, whereas Studio Creatio is most compared with Oracle Visual Builder Cloud Service, Mendix, Microsoft Power Apps, OutSystems and Bizagi. See our SAP Signavio Process Manager vs. Studio Creatio report.
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