We performed a comparison between SEEBURGER Business Integration Suite and Sterling Commerce Connect:Direct based on real PeerSpot user reviews.
Find out in this report how the two Managed File Transfer (MFT) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product has the ability to handle high volumes of data efficiently."
"For the tool that we used to have, we had specially trained developers who used to do all the development of EDI maps and the configuration. But with SEEBURGER Business Integration Suite (BIS) now, we were able to train our EDI analysts, and because the tool has very simple, intuitive mapping capabilities, even our EDI analysts are able to develop all the EDI maps, do all the configurations, and do all the setups for any of the trading partners."
"With SEEBURGER BIS, you can string as many different activities together in your workflows as you want. You can put them in any order, like a piece of code. One leads into the next, which leads into the next. It is just very flexible from that vantage point. This makes it so easy to use and reduces the number of moving parts that you need to have. It is just a lot less frustrating not having to conform to how some other vendor software works."
"The solution helps us automate processes, more on the insurance side. Where they used to have to babysit monthly files, because of size, they don't have to do that with SEEBURGER BIS. They just run the monthly process. Files get collected, translated, and sent to the proper systems, so the babysitting is gone."
"Having the SEEBURGER consulting team perform the installation alleviates a lot of headaches and ensures a stable system."
"SEEBURGER Business Integration Suite is a highly stable solution that offers rich features for our B2B integration."
"It's the reliability. And the message tracking is quite good, where we can go in and see if we have an issue."
"One valuable feature is the scalability. We have not had to add processing power or hardware since we installed it. Also, we are able to create and deploy maps to migrate from another EDI platform very quickly."
"Security is the most valuable feature of this product."
"The Security Plus feature of this solution is excellent, and allows you to send encrypted files very securely to remote destinations."
"The most valuable feature is that it provides 100% reliability for file transmission. It ensures that files get delivered in a secure manner. When you use Connect:Direct, your file 100% gets delivered to the next delivery location. If the log shows that a file got delivered, it will have all the transmitted data without truncation or other data issues."
"The product has been very stable."
"Sterling Commerce Connect:Direct is a solution that is on the market for a very long time. There is an integrator that has been developed and evolves every year. On the roadmap, there is always a new integration. For example, it's one of the solutions in the market that out of the box can handle EBICS protocol. The file processing is done very well. By default, there are a lot of configurations that can be customized."
"Offers secure file transfers with a fast and efficient protocol for very large files."
"Automation is the most valuable feature."
"The initial setup is not the straightforward. It took couple of months for us to set up."
"They made improvements to the email error alerts that go out, for the EDI technical. Those typically go straight out to the partners. Those messages are significantly clearer and easy to read. The same messages in the front end are not nearly as clear. It's supposed to be the same error, but the message that goes out for EDI is really easy for anybody to read and understand, but you have to be really solution-savvy to understand the message in the system itself."
"Difficult in handling large amounts of data, like when the file has more than 100MB in size."
"I find the solution quite confusing to use, especially when looking at the tree structure."
"The BIS Front End needs a little bit of refreshing, especially when it comes to setting up new trading partners and trading partner agreements or transactions. It can be a bit clumsy to copy and rename and then go in and modify."
"In some of the other tools out there in the market, you can create one service and use that service without creating a copy. That kind of capability currently doesn't exist in this solution."
"We wanted to use API. We were told that in 6.52 we could use API management. Later on, we found that API management wasn't that completely integrated into the 6.52 solution, and if you wanted to have the whole API suite you might have to go to 6.7, the latest one."
"We occasionally get ZIP files. Sometimes the ZIP file has one file inside of it, and sometimes the ZIP file might have 30 files inside of it. We have been working with SEEBURGER to enhance their PKUNZIP process to be able to unzip multiple files in a single workflow instead of just one file. This is still something that is in process."
"Sterling Commerce Connect:Direct could improve by adding some of the functionality that some other vendors have. For example, GoAnywhere has call agents, which are small clients that can be installed on the endpoints and can be handled by the central point on the server. If I want to do this with the IBM solution, I have to sell a lot of account addresses. The price could be unprofitable for the customer. There is some small functionality that could be implemented and could be easily done to improve this solution."
"The user interface needs to be improved."
"The user interface could be more user-friendly."
"This solution cannot be deployed on a root_squash NFS, which limits superuser privileges."
"Sometimes we face issues and can't figure out the cause of failures."
"They have File Agent, which is an additional utility and a component of Connect:Direct, for automated file transmission. In that utility, there is some issue with the file name. There is a limitation on the file name, and that is being fixed by IBM."
"User interface is not user friendly."
"Technical support is the number one concern."
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SEEBURGER Business Integration Suite is ranked 14th in Managed File Transfer (MFT) with 37 reviews while Sterling Commerce Connect:Direct is ranked 9th in Managed File Transfer (MFT) with 7 reviews. SEEBURGER Business Integration Suite is rated 8.4, while Sterling Commerce Connect:Direct is rated 8.2. The top reviewer of SEEBURGER Business Integration Suite writes "Gives us the flexibility to hook up to systems using any protocol out there". On the other hand, the top reviewer of Sterling Commerce Connect:Direct writes "Secure, fast, and 100% reliable". SEEBURGER Business Integration Suite is most compared with SAP Cloud Platform, IBM Sterling B2B Integration Services, Mule ESB, IBM B2B Integrator and Microsoft Azure API Management, whereas Sterling Commerce Connect:Direct is most compared with IBM Sterling File Gateway, Kiteworks, Aspera Managed File Transfer, Fortra's GoAnywhere MFT and Axway AMPLIFY Managed File Transfer. See our SEEBURGER Business Integration Suite vs. Sterling Commerce Connect:Direct report.
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