We performed a comparison between SEEBURGER Business Integration Suite and WSO2 API Manager based on real PeerSpot user reviews.
Find out in this report how the two API Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution helps us automate processes, more on the insurance side. Where they used to have to babysit monthly files, because of size, they don't have to do that with SEEBURGER BIS. They just run the monthly process. Files get collected, translated, and sent to the proper systems, so the babysitting is gone."
"Among the most important [features] are the BIC 6 Converter and the communication protocols, which have the newer security features for certificates and encryption."
"If SEEBURGER plans to do something, they will meet their target. We haven't been disappointed by them at all. For example, we had six trading partners to onboard and they said, "We'll make it happen," and they did make it happen. They did exactly what they said they would do. That's a really positive thing."
"We had a requirement for transferring data to Amazon S3 buckets but we did not have a solution in our shop for large data transfers to Amazon S3. We worked with SEEBURGER and created a framework solution and now, using that solution, we can configure the transfer in an hour or two and enable it to go to existing or new S3 buckets."
"What would have been a manual process of transmitting data items around between us and third-parties has been automated. SEEBURGER BIS handles the automation and mapping side of the communications. The automation, along with the efficiency around time and cost, has improved our organization. Around 20,000 messages a month have been automated. These typically would be financial/order transactions and confirmations in invoicing that have been automated."
"We rarely get hanged processes."
"We can use it to script and monitor processes."
"SEEBURGER has helped us to enable digital business transformation. Every time we add a new customer, there is a digital footprint. This is no longer a manual process."
"WSO2 API Manager is easy to use."
"API management lifecycle is the most valuable."
"A complete integration suite and a good platform."
"The user interface is easy to navigate, and the documentation is extensive. It's open-source, so everything is available, and we can create what we need. That's not necessarily a feature, but it's an advantage."
"It is possible to scale up and scale down with the solution...I can say that I have not seen any issues related to scalability."
"I think the best part about WSO2 API Manager is that it's highly customizable because it's open-source. The partnership model is quite lucrative for us, it helps us to go and pitch to our customers. You can build a lot of business models yourself that you want to use. You are able to do a lot of the solutions."
"WSO2 API Manager has a user-friendly model."
"It's a good product."
"Difficult in handling large amounts of data, like when the file has more than 100MB in size."
"Some of the functionality for retriggering documents, where you have to step through a termination process and then retrigger it, versus just being able to restart or retrigger more easily, is a bit challenging, depending on the scenario."
"We are a little locked in with understanding the errors that we receive. We are working with their support to prevent these issues when they come into the database. We use a SQL database and believe they can do better when it comes working with large databases. We have had few instances where the system is hanging, which are most likely from the database. We are working with their support to find out the problem and fix their system. We have tried to use their notification system to prevent these issues, but they need to improve their monitoring system."
"The initial set up was done by SEEBURGER consulting. It can be complex due to various factors, such as server settings, database settings, and security settings."
"We don't have much access to the logs or what's happening. So we have to log a ticket with SEEBURGER. We only get a message that something has failed... we have to open a ticket with SEEBURGER for them to tell us exactly what the issue is... I would like us to be able to be more self-sufficient."
"A true debugger that allows you to step through the process would be a good improvement. Right now, we are limited to reading the log file generated by the test screen in Mapping Designer."
"There are a lot of service packs during the year. I know that part is the process for updating features, but sometimes it's difficult to update service packs every month."
"The speed of development needs improvement. If you acquire any customization, it can be a slightly slow process. I would like to see more flexibility around customizations. The time frame right now depends on the sophistication and customization, but we have to go through a process of getting them to develop, implement, and test it. This might take a couple of weeks. If it was a simpler system to customize, the time could probably be cut by half or down by even 25 percent of what it would normally take."
"I think they could greatly improve the general UX with their solutions."
"The user interface needs to improve, it is a bit outdated."
"From a product perspective, the first thing is that although the documentation provided by WSO2 is good, it could be much better. We're in the middle of a complex migration, moving away from VMs to Kubernetes with the latest version of WSO2 and good documentation is essential to us right now."
"WSO2 API Manager could improve the API approval system."
"WSO2 API Manager should improve its marketplace subscription model and documentation in order to reach a higher level in the market."
"We found WSO2 API Manager to be a bit complex."
"The user interface could be a bit better."
"WSO2 API Manager can be improved a lot relating to usability"
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SEEBURGER Business Integration Suite is ranked 20th in API Management with 37 reviews while WSO2 API Manager is ranked 8th in API Management with 33 reviews. SEEBURGER Business Integration Suite is rated 8.4, while WSO2 API Manager is rated 8.0. The top reviewer of SEEBURGER Business Integration Suite writes "Gives us the flexibility to hook up to systems using any protocol out there". On the other hand, the top reviewer of WSO2 API Manager writes "Reliable with good capabilities and good support". SEEBURGER Business Integration Suite is most compared with SAP Cloud Platform, IBM Sterling B2B Integration Services, Mule ESB, IBM B2B Integrator and Microsoft Azure API Management, whereas WSO2 API Manager is most compared with Apigee, Kong Gateway Enterprise, Amazon API Gateway, Apache APISIX and Microsoft Azure API Management. See our SEEBURGER Business Integration Suite vs. WSO2 API Manager report.
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