We performed a comparison between Sophos UTM and Sophos XGS based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has improved our organization with control data."
"Initial setup is straightforward. There weren't too many issues with setting it up. It takes one hour or so."
"We've found the solution to be pretty stable."
"The security features that they have are quite good. On top of that, their licensing model is quite nice where they don't charge you anything for the SD-WAN functionality for the firewall."
"The tool is a nice product and easy to handle. The software's user interface is also good. You can easily implement remote access in the solution."
"I think that the UTM features are the most value, as it truly protects my infrastructure."
"It's quite comfortable to handle the FortiGate firewall."
"The initial installation is very straightforward."
"The product is extremely intuitive."
"The initial setup is pretty easy."
"It is easy to manage."
"The features that I've known to be most valuable are both the web security features as well as the web firewall capabilities. As a partner of Sophos firewall, we have some clients and they are using Sophos firewall UTM and we are using it as well."
"It has made our organization more secure, because we are using a VPN. We are not accessing services directly. It allows us to segregate some of the traffic for individuals which may be more of a developer role rather than an operational role needing access to developer resources, but not necessarily production operational resources."
"I have no problem with the cost or licensing of this solution. This is a primary reason whay I wanted this solution. It does the same thing cheaper than other name brands."
"The most valuable feature is that it is easy to administer."
"It now controls all the security aspects of our web servers with Sophos UTM WAF."
"Easy to set up firewall product, that's also easy to manage and scale."
"The most valuable features of Sophos XGS are a set of functionalities that are quite commendable, they call it synchronized security, where all the solutions share defense lines with each other."
"The initial setup is straightforward."
"It's easy to use, and the service is good. If anything goes wrong, their support system is very reliable."
"The threat intelligence capabilities of the tool are good."
"Sophos XGS that's a good firewall. If you use the endpoint, then you have what Sophos calls synchronized security. That will mean that if one of the endpoints is affected, it will be automatically set in isolation."
"The most valuable feature of Sophos is the VPN solution. I also value their threat management, IPS IDS features and login features with single sign-on."
"Sophos XGS' most valuable features are protection and intrusion prevention detection."
"A couple of things I've seen that need improvement, especially in terms of a hard coding. The driver-level active moment really is out-of-the-box and we have to have contact the customer support and sometimes it is difficult to resolve."
"I have to say that the initial setup was complex. The deployment took a few days to get set up. Initially, we were using an IPVanish. We switched to this tool since we thought it would be easier. But it turns out it wasn't easier to set up and run."
"I would like to have logs, monitoring, and reporting for a month without extra fees."
"They need faster serviceability and more security features."
"Stability and technical support are the two major issues I have found with Fortinet."
"There are just some services that aren't available. For example, the Ethernet or point-to-point protocols. They could add these services to their product offering - especially services for ISPs."
"There is room for improvement related to the logging and reporting aspect."
"Maybe they could make some features more accessible, such as a way to translate directions between two networks that share the same subnets."
"I am going to flat out say technical support is terrible. Being a Platinum level customer, I am not happy with the support."
"Sophos UTM's firewall is a bit weak, and some of its features lack depth compared to other products like F5."
"We'd like to see them offer their services on mobile devices like tablets. I'm not sure if that's an option or not."
"Anti-phishing functionality should be improved."
"When we call support, we get put on hold for a long time."
"The logs are not clear, which means that you need an additional piece of software in order to read them clearly."
"There can be a delay when it comes to reaching out to technical support."
"I would like them to move from the Classic Load Balancer to the Network Load Balancer. This would make it easier to do certain things with Amazon. They are able to do some enhancements with Network Load Balancer that they are unable to do with Classic Load Balancer."
"Its pricing could be better."
"Areas for improvement in Sophos XGS include better balance when handling high availability configurations, smoother firmware upgrades without the need for turning off devices, and simplified configuration after firmware updates."
"They should customers who are facing issues with their product reviews; they found bots in it. If they can do their proper research and use the user analysis and testing, that would greatly help the clients."
"The SD-WAN feature isn't very good. It's there, but it doesn't work properly."
"Level one technical support is not good at all and needs to be improved."
"In the new release 19, there should be the implementation of a cloud service that you can use to set up the IPSec tunnels, and the SD-WAN from the WAN dashboard, and then you can push that configuration out to every firewall that you have."
"Sophos XGS could improve by having better integration with Active Directory."
"We'd always like the solution to be a bit less in terms of cost."
Sophos UTM is ranked 3rd in Unified Threat Management (UTM) with 110 reviews while Sophos XGS is ranked 18th in Firewalls with 62 reviews. Sophos UTM is rated 8.4, while Sophos XGS is rated 7.8. The top reviewer of Sophos UTM writes "It's a highly stable platform with very few hardware issues". On the other hand, the top reviewer of Sophos XGS writes "Easy to use, simple to learn, and offers great reporting". Sophos UTM is most compared with Netgate pfSense, Sophos XG, OPNsense, Palo Alto Networks NG Firewalls and Meraki MX, whereas Sophos XGS is most compared with Sophos XG, OPNsense, Netgate pfSense, WatchGuard Firebox and Cisco Secure Firewall. See our Sophos UTM vs. Sophos XGS report.
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