We performed a comparison between Splashtop Remote Support and TeamViewer based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is very fast."
"The initial setup is simple."
"The ability to use mobile devices is helpful because we can support our clients from anywhere."
"The tool's most valuable features are pricing and easy management."
"The product and platform work well. That is why I have stay with them so long. The stability has typically been good."
"This is a unique solution that is very easy to install."
"The product allows easy access to any system in case of any issues."
"The quality of the call and the quality of the sharing have been excellent."
"The implementation is quite straightforward."
"The product is quite stable. The performance is good."
"It's very easy to set up."
"The most valuable feature has been the ability to give control to others for support purposes."
"The integration features could be better."
"Splashtop Remote Support needs to improve customization."
"The packages that Splashtop has, tend to be a little bit confusing and should be simplified."
"The solution should add more options and tools for shortcuts, administration, etc."
"It would be very helpful if they could provide a manual for the installation process and describe more of their features."
"A feature that they could add is chat with sound to talk."
"I would like to see something like a TeamViewer mobile application for iOS or possibly Android. I think this would be fantastic given how technology is evolving today. It would be beneficial to use it with your smartphone."
"The file transfer functionality crashes sometimes."
"Sometimes it lags."
"It's pretty limited on the options they have."
"In the next release, I would prefer to have a voice integration and collaboration feature to support multiple teams simultaneously."
"The product can sometimes crash."
Splashtop Remote Support is ranked 17th in Remote Access with 4 reviews while TeamViewer is ranked 1st in Remote Access with 85 reviews. Splashtop Remote Support is rated 8.0, while TeamViewer is rated 8.6. The top reviewer of Splashtop Remote Support writes "Offers remote support and management is easy ". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Splashtop Remote Support is most compared with Microsoft Remote Desktop Services, Parallels Access, Parsec, LogMeIn Rescue and VNC Connect, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and BeyondTrust Remote Support. See our Splashtop Remote Support vs. TeamViewer report.
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