We performed a comparison between Untangle NG Firewall and WatchGuard Firebox based on real PeerSpot user reviews.
Find out in this report how the two Firewalls solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The user interface (UI) is very, very good."
"The most valuable features are SD-WAN, application control, IPS control, and FortiSandbox."
"The simplicity of the configuration and the stability of the product are most valuable. The VPN concentrator is very useful."
"I like several features that this product has, such as antivirus and internet navigation inspection. It is also simple to use."
"The flexibility and ease of configuration are the most valuable features."
"Allows for firewall rules to be programmed and named in a way that makes it “readable”"
"The product offers very good security."
"The dashboard I have found the most valuable in Fortinet FortiGate."
"Web filtering is very reliable."
"They have a command center that makes it easy to log into and see all of your appliances nationwide."
"The majority of our clients are very small businesses, and Untangle devices have been fantastic for these small clients. We've basically standardized our stack to just simply use Untangle. We include the hardware and the service option, which makes it very easy and affordable for us to just simply push that into the monthly per-user costing that we provide as a managed services provider. It's really a no-brainer. They're easy to use, and they're easy to set up and configure. Support is generally good about resolving any issues that we have. We haven't had any real complaints."
"Easy to set up and easy to integrate."
"The product’s most valuable features are endpoint protection management, load balancing, and connectivity with Active Directory."
"Application Control and filtering features are valuable."
"What I like about this product, which is the reason that we continue to use it, is that you can install the software version on your own hardware. In case there is a problem with the hardware, we can just install the firewall in another machine and restore the configuration."
"NG Firewalls allow us to permit or deny applications we don't want to run. We also use content filtering, SSL inspection, and all the other things we run on the firewall to keep our clients protected and ensure they're not going where they shouldn't. It's a great firewall that works as intended."
"It provides us with Layer 2 and Layer 3 security."
"It also provides us with layered security. It has onboard virus scanning features that allow it to scan before something gets to the host. It will also stop a person from going to a site that is known to be bad."
"It is a scalable solution."
"As a whole, it has a very low requirement for ongoing interaction. It's very self-sufficient. If properly patched, it has very high reliability. The total cost of ownership once deployed is very low."
"The solution has many security features. We have an intrusion provision system and filtering and block filtering."
"There are no problems with the technical support. If a problem occurs it gets resolved immediately with our technical support partners."
"The most valuables feature of WatchGuard Firebox are the VPNs, and web filtering where we can stop users from going to malicious sites."
"All of the features have been valuable. There's nothing on my M270 that I'm not using. If you have remote access, you can see how many users are coming from the outside world to be connected to the systems, through the virus systems that we have behind the firewall, in order to gain access to their files and do their work. We can also see how long they stay online and whether these connections are closed forcefully or for any other reasons, such as a glitch or some kind of misbehavior, to see if internet traffic is optimized and if that particular traffic is under company policies, concerning which websites were visited."
"We have an issue with hotel guest vouchers."
"From a reporting perspective, there's room for improvement. They're providing FortiAnalyzer through which one can get some enhancements, but the visibility and reporting still need slight improvement."
"The solution lacks multi-language support."
"I think that the infrastructure for the VPN could be improved. The way that it is bundled also made it difficult to use and sell as it is too expensive."
"The performance could be a bit better. Right now, I find it to be lacking. Having good performance is very important for our work."
"This product needs to have an analysis feature, rather than having the analysis done through the integration of a different product."
"I would like reporting to be improved and should offer a lot more tools to monitor the products."
"One of the problems I was having was with user mapping, and it is an issue for which I have escalated tickets with Fortinet support."
"The common center facility that Untangle provides should be available on-premises. There are great corporations here in Mexico that like the Untangle solution, but they don't like the fact that the monitoring and access to the appliance are in the cloud. They request for the common center facility to be available and installed on-premises."
"The product needs to improve its mobile application."
"Web-filtering policies could be improved."
"The storage is minimal, so we have to set the system to delete data after seven days."
"They don't have any feature that allows you to drop the session."
"The pricing should be reduced because it is expensive."
"The product must improve its reporting features."
"The pricing is not as good as it was some time ago. They've since skipped offering a lot of individual features."
"The documentation for the System Manager/Dimension configuration, could be a little bit clearer... The use case where you have multiple sites with multiple firewalls, and one site that has the System Manager server and the Dimension server, wasn't really well defined. It took me a little bit of digging to get that to actually work."
"The performance of the solution's processor needs to be faster."
"Setup of this solution is complex, it's not plug and play."
"The drawbacks are just sometimes not having the technical information that we need in order to easily make connections with all of our Internet-based clients."
"The only downside is that it is missing an API, that you can use to easily collect information from it."
"The pricing could be improved. It is definitely one of the more expensive products."
"Due to their lack of investment in marketing, channel development, and certifications, WatchGuard faces challenges in gaining visibility and market share, especially in regions like Pakistan."
"We use WatchGuard to manage our failover for internet. If a primary internet goes down, it does a failover to the secondary the internet. However, what it doesn't do so well is that if the primary internet has a lot of latency but it's not completely down, it doesn't do a failover to the backup in a timely manner."
Untangle NG Firewall is ranked 27th in Firewalls with 22 reviews while WatchGuard Firebox is ranked 13th in Firewalls with 79 reviews. Untangle NG Firewall is rated 8.6, while WatchGuard Firebox is rated 8.4. The top reviewer of Untangle NG Firewall writes "Its simplicity, variety of features, and low pricing have enabled us to improve the security for our small business clients at a price that they are happy to pay for". On the other hand, the top reviewer of WatchGuard Firebox writes "Offers a streamlined deployment, intuitive interface and robust security features". Untangle NG Firewall is most compared with OPNsense, Netgate pfSense, Sophos XG, Sophos UTM and Check Point NGFW, whereas WatchGuard Firebox is most compared with Netgate pfSense, Sophos XG, OPNsense, SonicWall TZ and Meraki MX. See our Untangle NG Firewall vs. WatchGuard Firebox report.
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