Salesforce.com Pricing


Salesforce.com Overview:

Founded in 1999, Salesforce.com is a leading enterprise cloud computing provider. Salesforce.com is best known for its sales and CRM applications, but its products have expanded to include customer service, marketing, an application-development platform, social networking, as well as B2B customer data and sales performance tools.

Being cloud-based or mobile-based, all products and services are low cost, low risk, and provide speedy results.

Major Salesforce.com Customers:

Major Salesforce.com customers include Philips, GE, Wells Fargo Bank, Facebook, Coca-Cola Enterprises, and Toyota Motor Corporation.

Salesforce.com Pricing & Products:

Salesforce.com pricing is dependent on the specific solution selected, and most of the pricing models are available online. Free trials and demos are also offered for some of the options.

The solutions offered by Salesforce.com include:

  • Sales Cloud – Sales application.
  • Service Cloud – Customer service application.
  • Marketing Cloud – Social marketing solution.
  • Platform – Platform to develop applications for customers and employees.
  • Chatter – Enterprise social network.
  • Data.com – B2B customer data.
  • Work.com – Tools to drive sales performance.

This table shows the Salesforce.com pricing options for the company’s flagship offering, the Sales Cloud:

Option Description Price per User per Month (billed annually, annual contract required)
Contact Manager Provides contact management for a maximum of 5 users. $5
Group Basic marketing and sales functionality. Caters for up to 5 users. $25
Professional Total CRM solution for full team, no matter the size. $65
Enterprise Customizable CRM solution to be used across entire organization. This is the most popular option. $125
Performance CRM is extended to accelerate performance. Includes all Enterprise features plus many other capabilities, including Service Cloud, Work.com perform, and Data.com company profiles and contacts. $300

Want Advice From Your Peers?

If you are in the market for a CRM solution but are finding it difficult to process all the information out there, then IT Central Station is the place for you. At IT Central Station you’ll be able to read reviews of Salesforce.com and other leading CRM tools, such as Pega, Quickbase, and Dynamics CRM. These reviews have been written by actual users of the products and services, so you will get the most accurate insight into the Salesforce.com pricing models and real feedback on the impact that the product has made on businesses just like yours.

IT Central Station is the leading product review site for enterprise technology. Our community of peers has contributed 2,000+ reviews and share their tips and advice for choosing vendors. In a market full of vendor hype, you can use IT Central Station to connect with peers, promote your expertise, and get the information you need.

By Hadas Bergman

0 Comments

Guest

Sign Up with Email