Top 7 Benefits Administration Solutions -- Q1 2017

IT Central Station’s crowdsourced user review platform helps technology decision makers around the world to better connect with peers and other independent experts who provide advice without vendor bias.

Our users have ranked their solutions according to their valuable features, and have also discussed where they see room for improvement. You can read user reviews for the top 7 benefits administration solutions here, to help you decide which solution is best for you.

Users compare and give feedback on the benefits administration solutions that they’ve used — based on product reviews, ratings, and comparisons.

#1 Oracle E-Business Suite

Oracle E-Business Suite is ranked by our users as the number one solution of the end of Q1 2017, but what do users really think of the tool?

Functional Knowledge

“The functional knowledge is the most valuable feature”, writes Adhir Mandal, Sr. Director (Technical) at a tech services company with 501-1,000 employees.

“I think the main feature is the functionality, how it works together. You can probably find other products that work with Oracle database, but because that’s their own product, EBS tightly integrates with it. I think that’s the most valuable thing.”

Response Time

“We are looking for improvement in the response time that we get”, writes a Sr. Program Manager at a tech company with 1,000-5,000 employees

“In addition, we are not getting regular updates in terms of their patches. Many times, we log a SR and then we get a response from Oracle that they need to apply a patch. Thus, if they can inform us ahead of time for such issues, it will really help.”

#2 Oracle PeopleSoft

IT Central Station users rank Oracle PeopleSoft as the number two solution of Q1 2017.

A Highly Customizable, Complete Suite

Senior Technical Analyst at a healthcare company with 501-1,000 employees describes Oracle PeopleSoft as:

“One of the best on-prem ERP systems on the market with robust features. It is a complete suite with modules that fully cover all the needs of any business. Also, it is highly customizable.”


A Sr. Peoplesoft Administrator at a local government with 1,000-5,000 employees writes:

“There are many areas in this product that can be improved, especially in regards to the EPM side since they have different products doing that. I would not go on the HR side but they have tools such as the EPM or CRM tools which need to be improved and become a little bit better than the other competitors.”

#3 Ultimate Software Ultipro

Ultimate Software Ultipro is ranked by our users as the number three solution of Q1 2017.

Seamless Data

“The ability to get data in and out of Ulti is seamless and easy”, writes Marie Greenwood, Director at a healthcare company. “This feature has helped us to integrate with legacy systems as well with systems not supported by HRIS.”

Copying Capability

Alexis Alleyne, HRIS Benefits Manager at a consultancy with 501-1,000 employees, would like to see improvements, such as “Copying capability for Open Enrollment, so that you do not have to build sessions annually when things haven't changed.”

#4 IBM Kenexa

IT Central Station users rank IBM Kenexa as the number four solution of Q1 2017.

Recruitment Process Management

“The most valuable feature is the standardization of all of the basic aspects of recruitment process management”, writes a Senior Director Of Human Resources at a hospitality company with 1,000-5,000 employees.

“I think it's the idea of opening and closing requisitions, and the workflow to enable efficient movement of a mass number of candidates through a product to get all the way from job sourcing through to hiring and onboarding.”

Reporting Tool

Angela Scalpello, SVP Organizational Development at a non-tech company with 501-1,000 employees shares:

“The team didn't find the reporting tool that easy to use, in terms of pulling their own data, slicing and dicing it, combining groups. Some of them did, but for the most part, it felt like a bridge too far.”

#5 Workday

Workday is ranked by our users as the number five solution of the end of Q1 2017.

Annual Reviews Features

“I would say the most value comes from the annual review features. It is well laid out and easy to complete. It makes the process of annual reviews simple and concise”, shares a Systems Analyst at a financial services firm with 1,000-5,000 employees.

Previous Implementation of Features and Functionality

“We struggled to have successful implementations previously, partly because of our desire/need to implement features and functionality that are uncommon.

Workday bases what they do on a large set of customers and the requirements laid out by the law. Being required to color inside the lines has helped us focus on what makes our company unique when it comes to pay, vacation, benefits, etc. Don’t get creative; get it right.”


IT Central Station users rank SAP HCM as the number six solution of Q1 2017.

Information Systems Integration

Alessandra Balduzzi, SAP HCM and HR Consultant at a tech consulting company with 51-200 employees, describes how her organization has benefited from SAP HCM:

“Integrating Information systems between different business processes allows in my opinion the increase of efficiency in the organization. This is because data coming from HR is directly available to other processes. Extra HR (imagine Posting of Travel Expenses, Reports on Subordinates, Hours posting to WBS Elements or different Cost Centers, Employee's Master Data as Vendors or Customers of the Company etc.)”


Soham Ray, SAP Project Lead at a construction company with 1,000-5,000 employees finds:

“It's intuitive, but not as intuitive or user-friendly as it should be. It's 2017, and I should be able to click once and just breeze through it. It's far more complicated than it should be.”

#7 Oracle HCM Cloud

Oracle HCM Cloud is ranked by our users as the number seven benefits administration solution Q1 2017.

Mobile and Social Capabilities

A Project Manager at a recruiting/HR firm with 51-200 employees explains:

“This solution has a social network for your company where you can manage knowledge sharing and collaboration. Communities, chats, kudos, etc., can all be used to support your HR processes, such as goals and performance management. This can be done on your mobile device.”

Time Management Application (TAP)

Richard Atkin, EVP Oracle Cloud Applications Practice at a tech services company with 51-200 employees, would like to see improvements in time management capabilities:

“The native mobile application TAP is in great need of improvement. Apparently, a new version is coming in R12, so we look forward to seeing this.”

Read more user reviews for the Top Benefits Administration Solutions of Q1 2017 here.

More User Feedback on Benefits Administration:

Benefits Administration - FREE REPORT [PDF]

Q&A: What to Look for in Benefits Administration Solutions

Related Categories: Benefits Administration