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What are Managed Service Providers?

Managed Service Providers are companies that offer proactive management and support of IT infrastructure and services to businesses.

They take care of the day-to-day IT operations, allowing businesses to focus on their core activities. MSPs typically offer a range of solutions, including:

- Network monitoring and management.

- Data backup and disaster recovery.

- Security services, such as firewall management and antivirus protection.

- Help desk support and troubleshooting.

- Cloud services, including hosting and migration.

- IT consulting and strategic planning.

- Vendor management and procurement assistance.

MSPs provide businesses with a cost-effective way to ensure their IT systems are reliable, secure, and optimized for performance.

Managed Service Providers solutions market share

As of March 2024, in the Managed Service Providers category, the market share of Kyndryl is 6.3% and it decreased by 72.5% compared to the previous year. The market share of Orange Business Services MSP is 25.0% and it increased by 450.0% compared to the previous year. The market share of SCC Managed Services is 6.3% and it decreased by 31.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
March 2024
Managed Service Providers

Top Managed Service Providers products

Rankings through
PeerSpot #1 Ranked
#1 Ranked
Kyndryl
We have the world’s best talent that design, run, and manage the most advanced and reliable technology infrastructure each day. Together, we think holistically about the health of these vital technology ecosystems.
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SCC Managed Services
People do business. We make it work.
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Cyderes
Cyderes Managed Services delivers world class security-as-a-service. We enable our customers to focus their resources on growing their business while we help address their threats in a way that’s better, faster, more cost effective, and more scalable than in-house solutions.
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ConvergeOne
ConvergeOne is a leading IT services provider of collaboration and technology solutions for large and medium enterprises. We’ve spent decades building upon our technology offerings which span the core technology markets- customer experience, cybersecurity, data center, enterprise networking, and unified communications. We deliver these solutions across a number of delivery models including on-premise, and in private, hybrid, and public clouds as well as the proprietary ConvergeOne Cloud, regardless of our customers existing infrastructure.
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29
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Simplus
Simplus is a Platinum Salesforce Partner and provider of Quote-to-Cash implementations. We provide enterprise-wide digital transformation through advisory, implementation, change management, custom configuration, and managed services. Guided by the mantra, “making complex things simple,” we use leading cloud solutions to help companies achieve a strategic vision, improve performance, and increase value to stakeholders. With more than 2000 clients and a high customer satisfaction rating, Simplus helps companies improve, innovate, and grow.
75
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18
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Cohere
Every 18 seconds, someone is victimized by cyber crime. Our proactive approach implements security best practices with the latest capabilities in private networks, firewalls, anti-spam and anti-virus filtering, backed by real-time monitoring to ensure that no gaps are left in your cyber defenses.
68
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23
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Venture Technologies
Venture Technologies provides advanced technology solutions to the Public Safety sector in Wyoming, Colorado, New Mexico and beyond. Venture Technologies has partnered with Intrado, Airbus and Verint to deliver EPublic Safety Solutions to our customers and the communities they serve.
38
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gen-E
gen-E OpsCenter empowers you to predict, analyze and resolve network problems while cutting redundant costs before they impact your customers and your business.
69
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Logicalis Managed Services
Logicalis Managed Services provides monitoring and management of IT systems by third-party specialists over the wire. The service often spans servers, networks, storage, and security and is underpinned by a detailed Service Level Agreement.
32
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17
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IPsoft
IPsoft makes it possible to transform business performance through the employment of digital labor. Every day we automate thousands of IT and business processes for enterprises across a wide range of industries.
275
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Motivity Labs
Motivity Labs is an innovation hub powered by 5 individual labs, each with a unique focus: Data Science, Mobile/Web, Cloud, Testing/Automation & The Internet of Things. Backed by Magellanic Cloud, a BSE listed firm specialized in next-generation technology, we believe if they can dream it - we can build it.
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Converge Technology Solutions
Our global solution approach delivers advanced analytics, application modernization, cloud platforms, cybersecurity, digital infrastructure, and digital workplace offerings to clients across various industries.We support these solutions with advisory, implementation, and managed services expertise across all major IT partners in the marketplace.
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Viscosity Managed Services
To ensure seamless operations, Viscosity offers 24×7 monitoring, expert administration, and immediate response to events and potential problems to your IT environment.
18
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Redapt Managed Services
Digital transformation can be complex. Migrating applications, implementing a new operating model, and establishing cost governance—all require significant cloud expertise.
18
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6
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Xtium
Xtium provides mission-critical managed IT infrastructure and applications for companies and enterprise business units. We help you get to the cloud, where maintaining your apps and data is our concern. Using them is yours.
2
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6
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Long View
Long View’s Service Desk offers tailored user support solutions including Deskside support of office and field locations, Remedy as a Service (RaaS), and ITIL training for IT Service and/or Help Desk environments. We’re actively involved, both locally and internationally, with the Help Desk Institute (HDI) – a globally recognized IT support and service association. Our End User Experience team leads have training in communications, service delivery, Microsoft technologies, and other service areas, enabling them to provide the best possible end user experience for our clients.
40
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Aptum
Aptum is a powerful monitoring and reporting platform that provides a unified solution to monitor all of your Managed servers, devices and applications on one powerful platform, with a single pane of glass for all your graphs, forecasts and alerts on your critical infrastructure.
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5
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Fusion Connect Managed Services
MegaPath provides business communications and connectivity solutions for medium and large enterprises. We are experts at securely connecting business locations and remote workers with nationwide Internet, managed networks, voice and unified communications. We back our services with the best performance guarantees in the industry and 100% U.S.-based tech support, available 24/7.
57
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ADDENDUM
ADDENDUM is an international provider of IT services for software development, IT outsourcing, and consulting.
10
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3
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Related categories

Information Security and Risk Consulting Services
IT Operations Analytics
Identity and Access Management as a Service (IDaaS) (IAMaaS)
Managed Detection and Response (MDR)
IT Asset Disposal Services
IT Infrastructure Consumption Services

Popular comparisons

Kyndryl vs. Orange Business Services MSP
ConvergeOne vs. gen-E
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Managed Service Providers Q&As

Read answers to top Managed Service Provider questions. 768,415 professionals have gotten help from our community of experts.
Nov 5, 2023
Why is Managed Service Providers important for companies?
Oct 25, 2015
When evaluating Managed Service Providers, what aspect do you think is the most important to look for?
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