Application Performance Management (APM) Features

Read what people say are the most valuable features of the solutions they use.
Sid Roy says in an AppDynamics review
Vice President - Operations & Client Support with 51-200 employees
* Ease of deployment- it's easy to install and use. This is key for us. Even as the product portfolio has expanded to include additional- AD has done a great job of ensuring that the deployment process is straightforward and usually up and running in minutes. Even the upgrade process has been made a very low touch and the simple process makes it easy to keep your deployment up to date with the latest releases. * Low infrastructure overhead and footprint, which go hand in hand. Low invasive processes for care and feeding of the solution in extremely large scale environments.. Despite dozens of deployments across hundreds of applications- we have yet to see a case where AD is negatively impacting application execution or functionality. * Features- in terms of diagnostics it's very good and very extensible. AD has clearly contemplated the multitude of monitoring workflows and features needed to sustain enterprise application performance across all major tech platforms and architectures. * Extremely reliable and resilient agent based technology. * Extensibility - the solution has been designed to account for rapidly changing application architectures. A strong example is the mobile and browser related capabilities AppDynamics has brought to market. With near out of the box functionality for iOS and Android- AppD also provides support for single page applications and additional advanced JS type deployments models * Integrated view of database system performance and execution- AppD has crafted a powerful single pane of glass view * Breadth and depth of portfolio with ever expanding capabilities including synthetics, log management and analytics capabilities * The analytics engine, now called BusinessIQ is very, very powerful. The ability to capture business parameter information and operational information and merge it together for integrated dashboarding is one of the pillars of the IT-Business paradigm. I was able to create powerful analytics queries using GUI, or if you want to go deeper- the solution allows for complex SQL statement execution to really perform deep IT level business intelligence View full review »
Manish A. Parikh says in a CA APM review
ESM Engineer at a tech company with 10,001+ employees
Deep Dive and Transaction Analysis Triage capability. The AppMap feature is very very helpful in visualizing. Also ACC is a huge help with agent maintenance/management (life cycle). View full review »
FĂ©lix Mendes Sutarelli says in a CA APM review
Computer Technician at a tech services company with 10,001+ employees
* Detection of errors that occur to users * Measurement of response time * Transaction traces View full review »
SreManag4c8e says in a Dynatrace review
SRE Manager at a tech vendor with 501-1,000 employees
The performance features are most important ones. That would include reporting, you get reports on your performance data. The next is the alerting feature. For example, my applications are going out on some thresholds. So I get alerts, according to the thresholds I set. I get that data via emails as notifications. That is another feature that we primarily use and we like from Dynatrace. Also, it's easy to use. The usability is better in Dynatrace. The fourth thing is: my customer is facing some issue. The linking is very good in Dynatrace. What happens in other monitoring tools is the linking is not proper. In those solutions, a person has to manually link many of the layers and what is happening in them, while in Dynatrace you get that from the very first visit. For example, if a person is visiting your website, from there it will traverse you to the end. If the application is a Java application, it will traverse you there, to the Method level. So that linking and traversing is better in Dynatrace. View full review »
Delbert Larsen says in a CA APM review
Senior Admin at Northwestern Mutual
Some of the dynamic representation of the application layer. Some of the things that are starting to be interesting is being able to pull in and merge the infrastructure and application data. I am hopeful that it will work as intended. View full review »
Jaideep Singh Sra says in a CA APM review
Consultant at a tech vendor with 1,001-5,000 employees
Presently we are making maximum use of this product for IBM Websphere monitoring with agents monitoring the MQ's. We are also using the java and .net agents for monitoring the respective applications. Introscope Reports and Dashboards provide business users a customized option to view data that is most important from their perspective. Along with Introscope, the CEM is being used for the monitoring of the Business transactions for defects and incidents. View full review »
Theodore Turner says in an AppDynamics review
Cloud Operations Monitoring - Senior Software Engineer at a tech company with 201-500 employees
Insights outside of the code we write. We find some of our adopted libraries perform sub-optimally. Sub-optimal performance leads to a search for alternate libraries to help us scale. View full review »
Abhiram Gandhe says in a Dynatrace review
Principal Architect at a leisure / travel company with 10,001+ employees
The view it provides for default analysis is very nice. The way in which it showcases how the metrics have been captured and how lucidly that they are displayed. This is a good thing to have from a technical and non-technical perspective. View full review »
Anuranjan Kumar says in a CA APM review
Technical Consultant at a tech vendor with 501-1,000 employees
* Transaction traces * Dashboards * Email alerts * Team center * Average response time * Error and stall detection * Metric grouping to see combined data. * CEM for analyzing and reporting View full review »
Con329e says in a Dynatrace review
Consultant at a tech services company with 1-10 employees
It's the ease of deployment and ease in configuration. It's very comprehensive in its features to monitor end-to-end transactions. View full review »
reviewer817713 says in a Dynatrace review
User at a financial services firm with 10,001+ employees
Quick availability of multiple aspects of performance from infrastructure to application layers. View full review »
Michael Kobush says in a Dynatrace review
Performance Engineer at NAIC
The most valuable feature is being more proactive versus reactive, because before customers would call us with issues and we had no clue what they were. Now, we can call or alert them that there is an issue and we are working on it. That is the most valuable part. View full review »
Mark Kaplan says in a Dynatrace review
Senior Director of IT at a K-12 educational company or school with 51-200 employees
The topology map is extremely useful. The dashboarding capabilities are unmatched. From a management perspective, I have a single pane of glass view to my entire environment. View full review »
Harish Srivastava says in a Dynatrace review
QA Perofrmance Test Lead at a financial services firm with 10,001+ employees
The dashboard customization based on the performance metric requirement is one of the most exciting features in DT. I am able to customize my dashboard based on the test requirement and it helps me to focus on the area that really needs close monitoring. View full review »
A.Sousa says in a Dynatrace review
CTO at a tech company with 11-50 employees
The most valuable feature is Dynatrace's commitment to bringing in new features. It is very difficult to keep pace with the new developments that are always occurring. The OneAgent technology is one of the most important features. You install it, no configuration, and it just does all the stuff for you. It automatically detects whatever is happening, and even gets to automate JavaScript injection across different web server technologies. You can have tag management, but you can even forget that, because that is fully automated, too! Given the full-stack approach, you are able to view from the end user perspective, almost down to the bare metal. It gives you all the way from the user perspective, network experience, web and application server view, application detail, process detail, operating system detail, and you even get to manage virtualization and datacenter support. Dynatrace is capable of following all user actions across all monitored infrastructure, even to systems not monitored, but interconnected. This technology is known by the name PurePath, and being able to do this sometimes feels like magic. I have been told, time and time again, by very knowledgeable IT personnel, that this is not possible. Sometimes, you have to see it, to believe it. One of the most promising features is the AI capability. I have seen some of its capability in production environments, and it is pretty impressive! It is not a marketing buzzword being abused, but it actually works. Being able to offload problem handling and root-cause analysis, and get to the point analysis of complex systems is something that I have not seen with my eyes, and in this depth, in any other IT solution to date. Dynatrace's online presence in APM "education" is second to none. Viewing the YouTube online videos, hearing the PurePerformance Podcast, getting to learn in Dynatrace University, and following the documentation is like being in performance heaven! You just can't grasp it all! View full review »
Aditya Ranjan says in a Dynatrace review
Specialist at a tech services company with 10,001+ employees
Of the entire stack, DC RUM and DT SaaS are definitely the most asked for in our offering catalog. View full review »
Miguel Rascon says in an Actional review
Consultant at a comms service provider with 501-1,000 employees
* Provides speed and scaling in the cloud * Effortless scaling * Never throws away data * Takes action now * Delivers analytics at the speed of business * Automates and speeds up system discovery View full review »
LuisChaparro says in a CA APM review
Consultant information technologies
The CEM end-to-end transaction feature is the most valuable. View full review »
Jason Poyner says in an eG Enterprise review
Technical Director at a tech services company with 1-10 employees
The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance. The ability to diagnose issues directly from the alert screen is very valuable because it quickly leads to the root cause of performance issues. View full review »
Project Manager with 51-200 employees
I believe that the ease of use and UI is great. The ability to fulfill the role as a manager of managers is fantastic. We integrated a number of other monitoring tools into BMC. View full review »
tech at a tech company with 51-200 employees
Some of the most valuable features we use include group and role management functions. These allow us to provision access to various development and support groups across the middleware estate. This provides a more transparent view into our messaging infrastructure flows. We have easily created use case testing harnesses for specific flows that incorporate various message types. This has been successfully used by different groups. View full review »
ArnabMukhopadhyay says in a CA APM review
Enterprise Architecture Leader with 5,001-10,000 employees
* Acts as a troubleshooting-like application * Deals with performance issues * Helps in trending, like the data mine, the load which is running on the application servers * Helps the development team to fine-tune and proactively manage the application. View full review »
Network Operation Center Team Leader at a recruiting/HR firm with 1,001-5,000 employees
* Ease of installation and administration * Extremely user friendly: Any IT professional can learn how to admin NPM in a short time. * Powerful data collection from a wide range of different network devices. * Devices not supported can be added each month via the MIB library update request. * Robust reporting options and easy to use alerting features. NPM still has very complete alert logic available if one chooses. It takes fifteen minutes to build complex alerts that would take hours in other tools. * Very active user community (THWACK) and outstanding peer information sharing. * NetPath is spot on for what many NOC are lacking. CDR search is used daily. There is a huge value add for maintaining a healthy phone system for a company that is very much phone dependent. View full review »
it_user487431 says in an AppPulse Suite review
Mexico Operations Manager at Tsoft
The thing that I like about AppPulse is that it's easy application to install and an easy application to use to provide information for our customers. They have a different views, some technical for us, and some technical for the customers. We are able to create different dashboards within AppPulse for business information. It's a great tool for different companies as we can create different mobile applications. View full review »
it_user334821 says in a CA APM review
Technical Consultant at a tech services company with 51-200 employees
* Root Cause Analysis. For example, I have an application in my environment and it suddenly it goes down. I then need to find out which team to consult and whose fault it is: coding, database, network, or something else. No one is ready to accept that it is their fault, leading to the blame game. As a result, it takes me a lot of time to identify the right person, assuming I can find the right team. Then, identifying the root cause of the issue and resolving it will take more time, leading to loss of business. CA APM, however, easily updates the exact location of the error, which not only saves time but effort as well. * CA APM not only does root cause analysis, but it is smart enough to proactively identify an issue that could happen and advise me to do something to prevent it. * Over time there have been positive changes. For example, it now has automatic investigation, through the use of AI. CA APM has the advantage that we can create plug-ins. We can do whatever we want to do. It's like a Linux machine. Whatever you want to do you can, by scripting. That kind of customization is not available in Dynatrace or AppDynamics. View full review »

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