Business Process Management (BPM) features Reviews

Showing reviews of the top ranking products in Business Process Management (BPM), containing the term features
OpenText 360 for SharePoint: features
RF
Information Technology Infrastructure Specialist at a financial services firm with 51-200 employees

In terms of its most valuable features, this solution, in general, will provide all you need and it's very convenient to use. We can share our details with collaborative platforms. We can give access to users. It's pretty flexible.

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Product and Systems Director at SPCM

The fact that you can see and create something that fits your business is the most valuable thing in this platform. It is a customizable product, so it fits your needs.

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Genpact Cora SeQuence: features
JC
Consultant at a consultancy with 51-200 employees

The new reporting and the new dashboard features are really good.

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Pega BPM: features
SM
System Architect at a tech vendor with 10,001+ employees

The solution's most valuable feature is its quick setup. Nowhere else you can create a good-looking application this quick. It's a fairly robust system.

From an end-user perspective, you can build a really good user experience with the user interface they offer.

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Managing Director, Intelligent Automation Practice, Business Consulting at a tech vendor with 10,001+ employees

Pega is currently number one in BPM and case management solutions, according to Gartner and Forrester. I like that it’s mostly a no-code platform. It’s also more of an enterprise-level solution. It looks like a front end stack. There are dozens of applications that are just moored to each other. However, Pega feels like one solution.

The interface is quite simple and easy to use, even for beginners.

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Senior Associate Consultant at a computer software company with 10,001+ employees

The marketing automation is very good. The solution is very convenient to use.

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RM
Assistant Vice President at Barclays Bank

In terms of features that I have found most valuable, there are lots of new things in Appian BPM, maybe six in this newer version. Earlier, what we needed to do if we wanted to deploy some code into the other environment was to upload it into the environment, take a patch from the other environment, patch it, and import it. Nowadays it is easier. There is a new feature in the Admin Console where I just need to click on that environment, pick a patch, and just select the environment. Then I see whether it is queuing in the scheduled environment or going for production. I select the environment and I can directly deploy that patch. This is a very good feature of the current version.

There is a very well implemented UI side - the front-end visibility. There is a new progress bar that allows you to see your progress. There is a very impressive UI design that they've embedded into the BPM tool.

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Director at PricewaterhouseCoopers

The most valuable feature is the situational layer cake. It's a feature of the tool that allows us to specialize a process according to different countries, products, or other dimensions. This means that we can create complex processes that are differentiated according to geography, product, or other characteristics. The result is that it makes it much easier for us to maintain the solution.

In terms of functionality, Pega is probably the number one solution in this field.

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AS
Head of Department at a computer software company with 10,001+ employees

The solution provides us with a very good dashboard.

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Solution Architect Grade I at a tech services company with 1,001-5,000 employees

The most valuable aspect of the solution is the various workflows.

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NA
Director (Delivery) at a tech services company with 501-1,000 employees

The solution offers excellent workflows. 

The amount of processes a user can access is very broad.

The integrations within the solution are excellent.

The solution has the ability to manage different versions of rules.

Overall, there isn't a feature on the solution that isn't useful. The solution is excellent.

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AP
Senior Director Platform Management at a real estate/law firm with 10,001+ employees

The most valuable feature is flexibility, as we can configure it to best suit our requirements.

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Principal Business Analyst at a tech services company with 201-500 employees

The workflow designing and integration are the most valuable features. Also, the UI design was pretty easy. 

All the features that are related to case management are pretty outstanding.

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Scaled Agile Consultant at Anthem Blue Cross Blue Shield

The solution's case management is its most valuable aspect. 

It's basically an open architecture based software, which means the main aim of the software is to provide a low-code application development environment. It has several authoring tools on the UI flow and makes sure that you can put in a lot of gadgets and create the screen very quickly using those gadgets.

Right now, it has a pretty good feature set. It has case management and BPM workflow as well as robotic automation. It has decisioning. It has chat and virtual assistant support, and we just implement it on the cloud, therefore it's a pretty robust feature set.

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DevOps Strategist at a computer software company with 5,001-10,000 employees

It's a good tool for workflow automation.

It's stable and secure.

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AP
Senior Director Platform Management at a real estate/law firm with 10,001+ employees

It is quite configurable, which is the most exciting feature. We can easily configure it as per our needs. 

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Tech lead/Solution architect/Team manager at a tech services company with 501-1,000 employees

I have found the solution to be flexible and they provide good support. 

In general, we use web services to integrate this solution with our other tools. It is the main approach we use with this solution and it integrates with all tools that we need. If you want to integrate with other solutions such ThreatFire or similar, it is possible as well. 

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SS
Digital Engineering Manager at a comms service provider with 10,001+ employees

I have a lot of experience in this kind of industry, and Pega is one of the best solutions in terms of performance, capabilities, and the way we develop. 

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JT
Senior Consultant at a aerospace/defense firm with 51-200 employees

I have found a lot of features valuable. The ability to define processes, build reports, and get insights or analytics on data is most valuable. It is a powerful platform.

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Informatica Business Process Manager: features
Senior Techno Functional Architect at a computer software company with 5,001-10,000 employees

Our requirement is to orchestrate. We talk to different integration points in our client's systems and get the data from different APIs. Data gathered is enriched/cleansed and filtered with application of business rules . Output of application can be a communication sent out to clients customer via different channels or an update to their core data elements via API

There isn't any human touch involved. It's just an automated business process to build different applications and talking to various APIs using the client's ecosystems. Human workflow feature of this tool has not been explored.

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Appian: features
Enterprise Architect at Mobiliser

Form building capabilities and well thought out process modelling are key points to this product.

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CTO/Owner at AVAILSYS LTD

The most valuable features of Appian are the Low Code, robust Process Design, Run-time Management, Deployment, Interfaces, and Mobility.  The business rules capability are advanced and the integration capabilities are second to none.  We also find security to be more robust than pretty much all other application platforms we've worked with in the past.

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EC
Net Appian Developer with 11-50 employees

The Cloud offering is a nice feature.

The process models provide self-documenting systems.

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DF
Deputy Director at a tech services company with 51-200 employees

One of the features that we felt was valuable to us was the business case management and how seemingly easy it was to use.

The combination of business process management, dynamic case management over the local platform has vastly improved.

We appreciate the drag and drop functionality and the easy to access plug and play features

They seem to be introducing a lot of automation into their product, which is exciting for us. They're apparently partnering up with different companies to offer robotic process automation in the future.

The initial setup is very easy.

You can easily integrate other applications into the product.

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AL
Appian Architect at a computer software company with 5,001-10,000 employees

Appian also has very flexible local integration and we have used that extensively to integrate with our Legacy system.

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IT Senior General Manager at Abdul Latif Jameel

The workflow engines are a valuable feature. We use them to bridge the gaps of processes within our core systems that are either too difficult or too costly to develop within the core system. We bridge those gaps using Appian. 

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System Administrator and DevOps Engineer at a tech services company with 10,001+ employees

In terms of interface, it's very good. In terms of infrastructure, it's amazing and already using multiple tools behind the scenes. It's a low-code platform, so it's very easy to implement.

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BL
Manager Software Projects at a computer software company with 1,001-5,000 employees

The Sites features are very nice. We use it extensively.

We have Tempo reports and we enjoy that it has Tempo functionality. 

The interface is very good. Our clients really seem to like that.

The product has a very good mobile app.

Overall, the features of the product are very helpful.

It's a solution that doesn't really need a lot of coding, if at all. It's very drag-and-drop. That's what makes it so easy to use.

The product offers a lot of good integration capabilities.

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HS
Director of national processing at a legal firm with 501-1,000 employees

The initial setup was seamless. We didn't run into any hardships at all.

The solution's stability is pretty good.

While we haven't tried to scale yet, we see that there might be potential to do so in the future.

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SR
Sr Director Secops at a healthcare company with 10,001+ employees

The most important and the most notable feature is that it provides us with real-time data on all connected systems in terms of how they're integrated with each other and how they are performing in a workflow manner.

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SS
Senior Technical Consultant at a consultancy with 11-50 employees

I like how quickly you can build applications. The low code aspect of it is really useful to get things out to market quickly. Compared to other code tools that I've seen, Appian has a more robust rules engine.

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ARIS BPA: features
VS
Senior Manager at a tech services company with 11-50 employees

I really fancy the fact that this solution makes it so easy to have a clear understanding of how the objects you are mapping are used in your database. You can select an object and have a list of all the diagrams that it has been re-used and you can also have it output as an Excel file. There is also the ability to sort via multiple criteria to identify the relationships you need for a specific object and also find correlated models. This is one of the strongest features of the solution. It's better than having to do all the mapping and the analysis using your office tools. It is really powerful, especially if you have a large team that can spend a lot of time working on new solutions and new use cases. Competition has increased in the last few years and there are now clones of ARIS on the market but they don't go as deep as ARIS, so the ARIS product is still far ahead. 

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JL
Lead Architect at a retailer with 10,001+ employees

ARIS is probably the most mature product I know of in terms of modeling an enterprise architecture so that it has context. When you need to make changes to processes, there is a view where you can actually see what other processes within different use cases or different functional areas use the same process and what those changes can affect. Workflows can be used across different business areas and that gives a really good, holistic view of what modifications end up affecting.  

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Managing Director at a tech services company with 11-50 employees

The most valuable feature in the latest versions is the connect portal, where you can do modeling in a very simple manner using the web-based portal.

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CEO at Exergy Energy

The ease of use is the most valuable. I have tried a number of BPMN packages, and I find the user interface of ARIS BPM easier and more intuitive than others. If your team is knowledgeable on BPMN, it is really pretty easy to figure out on your own because it adheres to the standards extremely well. I have tried Bizagi, BizFlow, and a variety of such solutions, and I just liked ARIS BPM better.

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Managing Director at Andrew Lim Consulting

The EPC modeling is very detailed, the semantic check is helpful, and auto-layout simplifies the formatting.

The process interface is valuable for identifying the upstream and downstream processes.

The approval process for the ARIS EPC from the design, staging, and production environment is pretty good. You can obtain feedback on the process model; however, this functionality seems a bit limited by today's standard as some other BPM allows you to comment on the objects within the process model, which makes gathering feedback and making changes easier.

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ST
Principal Consultant at a tech services company with 51-200 employees

It provides the discovery functionality, and you can have a simulation on top of it to get your design corrected to ensure that it is within the right state of parameters. It is a complete package that you can use from strategy to execution because you have the design layer, and within the design, you can also do analytics.

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Principal Consultant at Palmira

The most valuable feature is the process documentation. For us, ARIS is a lifestyle more than a tool. It helps us learn how to think and how to plan for our system.

I don't know why Software AG is saying that it's for business process management. It's an enterprise management system that connects all the documentation and business processes. 

It's not only documenting. It's about executing and developing business processes, performance management, strategic planning, and project management. Limited use cases can be used for documentation and for generating analytics to identify gaps in the organization.

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AM
Senior manager at a consultancy with 11-50 employees

The solution's basic features are easy to use, overall designed well, and it has good process mining analysis.

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LD
Estagiária em processos

Aris BPA has a lot of tools that are more professional than Bizagi.

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Bizagi: features
Founder/Principal at InnoVelocity

Bizagi offers great ease of use - building working solutions and making continuous improvements is very quick/agile and does not require a large technical team "behind the curtain" to assist with completing the application, resolving compilation and deployment issues, etc. With the appropriate governance framework, properly trained business analysts can be empowered to design and build business solutions themselves.

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Senior Specialist Consultant - Strategy Execution at cognition-labs

I like all of the features. I like that you can simulate the processes and add the time standard. It has a good modeling interface, although there are some improvements that we may implement. The e-learning was useful, helpful, and saved us time. It gets people up to speed very quickly and because it has interesting standards it was easy to adopt and ensure conformity. 

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EM
Managing Director at Rasha

Bizagi has improved our ability to provide services. We are developing some BPM (Business Process Management) solutions on top of the Camunda Engine. I am currently configuring features that we need to develop in order to add other functionality that people need in order to be attracted to our platform. After we finish the platform we plan to add other business customers that we already have. We want to launch our developed product and provide it as a service.

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Consultant at avina

I find Bizagi so user-friendly. I also think that its modeling abilities are great and it's easy to teach them to new users.

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PB
Intelligent Automation Delivery Manager at a tech services company with 51-200 employees

The design of the studio is the solution's most valuable feature. It's really, really easy to use. The orchestration, and keeping all of your metrics outside, is very helpful. 

The API is pretty straightforward. 

The solution runs fine.

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YC
Director at a consultancy with 1-10 employees

This solution is easy to use and it is a good tool for process modeling.

Bizagi provides instructions that are very good and help you to get started.

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Supervisor Business Analysis-Process Management at a government with 1,001-5,000 employees

The solution's simulation capabilities are the most valuable aspects.

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OM
Business Analyst at a mining and metals company with 10,001+ employees

What I like best about Bizagi is that you can download the modeling software free of charge and start right away.

The most valuable feature is the simulation.

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JC
Senior Manager, ITSM at a hospitality company with 51-200 employees

The approval process is simple. 

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Business Process Analyst at Saderat Bank

The most valuable feature is the organizational modeling capability.

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MC
Consultant at a recruiting/HR firm with 10,001+ employees

The amount of control that this solution provides is great.

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Process Methodology Specialist at a retailer with 10,001+ employees

The solution offers a free version of their product.

The solution offers the best user interface and the easiest way of working for the many co-workers that are drawing and developing and documenting their processes. It's amazingly good at that.

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Analysis and Monitoring Manager at a government with 51-200 employees

The mapping features are the solution's most valuable aspect.

The solution offers great usability.

The user interface is pretty good.

It's a stable product that's simple to use.

We like that it's free to use and doesn't cost us anything.

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Analysis and Monitoring Manager at a government with 51-200 employees

The basic mapping feature is key for me. It's fantastic, it's easy to use and it's free. I don't know why it's free but I think it's excellent.

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Consultor Sênior em Gestão de Processos, Negócios e Serviços at Trust Business Consulting

It is easy to use and easy to learn. It is also fully compatible with BPMN virtual tool. 

Bizagi is very fast in responding to and fixing the issues.

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AS
Partner at a marketing services firm with 51-200 employees

Bizagi is flexible. I can share things with other consultants because it is the most commonly used software in my community. It has been a great and good resource for us in making sure that we adhere to the process.

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Consultor Sênior em Gestão de Processos, Negócios e Serviços at Trust Business Consulting

I like that Bizagi is fully compatible with BPMN 2.0. It also eases the way in which we work with BPMN 2.0 itself, which is a comprehensive and rather complex notation standard.

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MA
Health Management Analyst at a educational organization with 5,001-10,000 employees

To start with, the feature for training people is very interesting. Even if they had Bizagi in the office, you still have some tools that are just in the cloud, so you don't need to install things like IDOR, which is a series of tools for process utilization, what they call IU and IO. So, the feature for knowledge, discovery process, and drawing frameworks is very easy. It's the easiest at this moment. Even before we moved to process automation.

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SH
ICT Manager at a energy/utilities company with 10,001+ employees

The most valuable feature is that it is compatible with Visual Studio and .NET, and we can program it. 

Its speed is very good, and it is also stable and easy to deploy.

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MC
Consultant at a recruiting/HR firm with 10,001+ employees

My primary use case of this product is to draw processes. I don't deal with any of the automatization or other features. I'm a customer of Bizagi and I work at a consulting company in Spain. 

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CB
Transformation Manager at a healthcare company with 11-50 employees

Its cost is the most valuable. It is not as expensive. It is also easy to make different types of processes for the users.

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Senior Berater at encoway

The documentation capabilities are very good. Very structured documents and process versions are valuable features, and being able to communicate that to our customers is also a very good feature. 

It has a good balance between the effort and the result. So, you don't need to be too detailed. You can document while you are modeling, which is a very good feature.

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Principal Standardization Officer at a engineering company with 1-10 employees

I like the ease of use and the fact that you can download and use their free version, which is unlimited. However, while it's unlimited use, some features aren't available. 

It can actually be very good for training or education before someone really gets into serious work. They can decide whether to purchase or subscribe after using it. I realized that it's very important to me.

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LD
Estagiária em processos

The interface, design, and accessible user manuals to help get started using the solution are valuable features in Bizagi.

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K2: features
AI
Chief Information Officer at a construction company with 51-200 employees

The value of this solution is that it's easy to maintain, and to further develop. It's quite low code, so there is not the need of really specialized people and customization is quite simple. 

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SK
Program Manager - Intelligent Automation at a engineering company with 10,001+ employees

The biggest selling point for us was that the solution had out of box connectivity with UiPath and we didn't have to write any custom code to be able to invoke UiPath bots and automation solutions. That worked well for us in the past but when you talk about other specific functionalities, like the applications or authentication on native operating systems for mobiles and those kinds of things, K2 is lacking big time. The solution doesn't really have a good set up and I think as more and more businesses want app rather than desktop systems or web systems, K2 is not necessarily the best solution going forward.

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FE
Technology Unit Manager at a tech services company with 501-1,000 employees

The design and the vision the solution allows for is great. 

It's gotten better with time. version 4.6, for example, wasn't the best but 5.4 and 5.6 continue to be a bit fancier and offer up a bit more. The improvements are great.

The enhancements, overall, are great. It's so easy to use compared to the competition. Its enhanced usability makes it the best of the lot.

We are able to use K2 to manage as our environment and have everything deployed to the servers.

The performance of the product is excellent.

The solution offers very good integration capabilities. We've never had issues integrating it without solutions.

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TI
Principal Consultant at pure method

The workflow engine of K2 is its main strength. Its workflow engine is probably one of the best, and that's the reason why Nintex bought K2. It can clearly handle any complex process or scenario.

K2 is almost low-code. It is a no-code or low-code solution. You don't have to read a whole lot of code. It is pretty much GUI based. Their support is also excellent.

The biggest advantage of K2 is SmartObjects, which allow you to separate the data from the application. It is a standalone application that allows you to build a data source from different places, which a lot of other applications also do. It is called SmartObjects technology, which is pretty powerful. If I have data from different applications, such as JD and ServiceNow, I can just create a SmartObject based on a data source and use it. I have some forms that have six, seven, or eight applications in a single form with data from different places.

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RR
System Manager at a manufacturing company with 5,001-10,000 employees

The most valuable features of this solution are that it's no code, it's very flexible, and it's easy to design.

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DH
Automation Team Lead at a tech services company with 11-50 employees

The solution in general is very easy to use. It's very user-friendly, and it has satisfied the requirements I have. 

It's a really good platform. 

The integration capabilities have been very useful. It's very powerful and very advanced.

The stability of the product is quite good.

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Bonita: features
Center of Excellence Technical Lead at UST Global España

I really enjoy using the workflow management tool.

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ERP Functional Specialist at Aryasasol

The most useful feature for me is using Bonita as part of my modeling process. I use Bizagi and Bonita together to create the process, pages, and forms.

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Senior ICT Consultant/Project Manager at Qualisys

The solution has good graphics and a good user interface.

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Director, ICT Department. at a financial services firm with 1,001-5,000 employees

The user interface is better than all of the open-source BPMs that I have tried.

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VN
Senior Director Practice & Delivery at a computer software company with 501-1,000 employees

Flexible and drag-and-drop type of UI is very valuable. The integrations are also very good. You can build workflows very quickly, which is my favorite activity. By using the GUI, you can build the entire mechanism, notifications, and all this kind of stuff.

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CR
Partner at a consultancy with 11-50 employees

One of the most valuable features is you can create without coding, it is a low code platform.

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Oracle BPM: features
SP
Director - Risk and Finance IT at Credit-Suisse (USA)

The most valuable features of this solution are the robust workflow engine, service-oriented architecture, and BPM modeling capability.

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Technical Manager at Royal Visio

The best part about this solution is that the feature set is complete. When you compare this to other engines, it is very complete.

The Workspace is a full, rich application where most users can find what they want. It shows them a list of their work.

The analytics, activity guide, and advanced features like correlation ID are very good.

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IT Integration Architect at OUTSTREAM SPRL

I can't say something specific that is especially valuable about Oracle BPM. Overall, it is a very good platform. 

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MA
Business Solutions Director & CTO at a computer software company with 201-500 employees

The integration of the solution is very good with other Oracle products.

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AK
Head of Architects at a tech services company with 1,001-5,000 employees

We selected this product not only for the BPM but for the entire package. This includes the Utilities Stack, which has the BPM as part of it, the out-of-the-box implementations for utility business, and utility domains have a ready-made implementation.

We customized this implementation to provide the requirements, not making a complete solution from scratch for the utility company. This was the main reason we selected Oracle Utilities with Oracle BPM as part of it.

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AgilePoint: features
SM
Knowledge Management & BPM Department Manager at a tech company with 1,001-5,000 employees

The solution's workflows are its most useful feature.

The solution has very good forms.

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AB
Partner at a tech services company with 11-50 employees

I like the design and the integration capacity. It's also easy to use.

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Documentum xCelerated Composition Platform: features
Manager, ECM Implementation at International Turnkey Systems - ITS

The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc. Building on top of the document platform means business applications can share and integrate with this repository. Although everyone has their own local disk with many documents these days, there's a need to have one single repository, one source of truth so you know you have the latest version, including comments, earlier versions, approvals, history, audit trail, etc., everything related to that document management platform. 

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Developer at Halkbank

The most valuable feature is the management. I like the accelerated platform but it uses a lot of CPU and RAM. 

It is easy to develop a VPN and UI.

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IBM Case Foundation: features
JV
Business Solution Architect at a tech services company

We use the on-premises deployment model. We're an IBM partner. We have about six projects ongoing in which we are implementing the solution for clients.

As this solution is being phased out, I'd advise others to go with something newer. Also, be sure you do a proper design study before implementing a solution.

I'd rate the solution six out of ten. In terms of rolling out deployments, it's good and there aren't really any bugs. However, it has a general lack of features.

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AH
IBM Specialist at a tech services company with 51-200 employees

The client and the IBM content navigation are the solution's most valuable features

The product allows us to easily customize at each step.

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AA
Senior Solutions Consultant at a tech services company with 201-500 employees

The most valuable feature is the flexibility and the ability to divide search screens and to search for documents. The ECM feature inside the system is great. Everything you need from modern ECM, you can find in this system.

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FZ
Senior Software Solutions Specialist at a tech services company with 1,001-5,000 employees

The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well.

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ECM BPM Senior Team Leader at a marketing services firm with 11-50 employees

It is well integrated with documents and document management from IBM. It's a data-driven solution that is very good.

It is easy to set up workflows that notify the user depending on certain events.

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WS
IT Department Manager at a financial services firm with 1,001-5,000 employees

The most valuable feature is its stability, which is why we are using it.

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Account Technology Specialist & Presales Consultant (Microsoft & IBM) at EBLA

The content management is great. It features row-based access. It allows for broad-based access not only to the documents themselves but within the content. You can use the templates from existing documents for employee onboarding.

There is also a predefined search option that uses icons to retrieve any information you have from different sites and folders.

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TIBCO iProcess Suite: features
Senior Software Development Team Leader at sejel

It's very simple to use and the integration features between Java and other services within the workflow are very easy. We're looking for something else because the licensing model they have is too expensive. We want something that's not specific to Java customization. I'm not that familiar with TIBCO, so right now I'm just telling you what I've heard from my colleagues. These are the key points that they raised. 

Currently, we have a mixed environment between Java web services and other network services. Mainly, the guys that are actually running the code are saying that the services that have been developed on the internet are experiencing some integration issues. That's the reason why we initiated an evaluation for other products.

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IBM BPM: features
AV
Head Enterprise Platforms at Mashreq

It has a good user interface and I think the easy add option to build features with deployment in six to eight weeks is one of the key features. Also the add option, being an industry linker, simplifies things with the scale of production and all our production processes.

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AA
Development Team Lead at a tech services company with 1,001-5,000 employees

IBM's APIs are very good. We use them often. I really like the API.

The IBM coaching tool gives us a lot of great benefits.

The solution offers great notifications.

The performance of the system is great. It's very reliable.

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AA
Development Team Lead at a tech services company with 1,001-5,000 employees

I like the APIs and the BPM Coach is a good tool. But if I had to pick one, it would be the API.

The push notifications are also good. 

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Co-Founder & CTO at Archista

Web Designer is a valuable feature that is better than the desktop version. The desktop version requires integrations between the workstation and the main engine, whereas, with Web Designer, all of the constraints have been removed. The user experience enables citizen developers and business users to design and review simple business processes. 

Importing and exporting between multiple environments is more difficult with other tools. This is a great feature for productivity.

IBM BPM is one of the leaders without question.

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LF
Principal Engineer at a tech services company with 501-1,000 employees

One of the reasons for adopting this solution ten years ago was its ease of use. It had a lot of off-the-shelf functionality, and it did not need to be developed specifically for the project that we were implementing. That was the main reason for adopting it in the beginning.

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SN
Enterprise Architect at a financial services firm with 10,001+ employees

This product does the job in terms of executing the workflow. It might be overkill for what we are doing, but we use it to automate some of the backend processes or system processes.

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FM
Manager at a financial services firm with 10,001+ employees

The most valuable feature for the organization is the Document Store. It helps us for storing documents for the organization.

The product and environment are very easy to use. With a single click, we can move from the environment into the product.

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Owner/CEO at IT SPHERE

 It is perferct if you have to develop complex apps without much coding (only java script). It is also good if you don't have much IT resurces in your company and woudl like to involve business analysts in process of developing apps. My opinion is that no it stuff can do about 50% of all developers work.

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AD
FileNet System Engineer at a tech vendor with 201-500 employees

Its dashboard is easy to use and very good. It allows us to customize.

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SG
Team Lead at a energy/utilities company with 10,001+ employees

Its workflow and integration with SAP are the most valuable features. It is also a stable solution.

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RS
Technology Analyst at a financial services firm with 10,001+ employees

It provides a very robust environment to build an integration framework or workflow patterns that we have. A lot of changes or modifications have been made to this solution over the past few years. The features that they have added this time have helped developers like us to work on the developmental environment and leverage all the capabilities of the tool. This is what I like about this solution.

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VC
Manager - Systems and Services Delivery at a comms service provider with 1,001-5,000 employees

The installation was straightforward.

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FB
Digital Banking & Innovation Director at a financial services firm with 1,001-5,000 employees

This is one of the best tools to support the business and the way we work, and the numerous processes we need to implement.

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AT
Senior J2EE Developer at a tech services company with 51-200 employees

The integration and design are valuable features.

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Unemployed at a tech services company with 11-50 employees

I liked its robustness the most. It was a very robust platform in my experience. It seemed like a very stable and powerful tool for handling lots of concurrent users and hammering at the system. 

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Senior Manager at Celfocus

Overall, I'm satisfied with the product. It has a lot of capabilities and potential. 

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BPM Architect at GBM

This solution has always been lacking in the user interface (UI), it needed to be improved a lot. However, from the acquisition of Spark UI, the UI is much better. Overall the solution is robust and has the ability to integrate with any product for complex workflows.

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DM
Client Partner at a computer software company with 10,001+ employees

Initially, when it was developed eight or nine years back, it was really good because of the features and usability.

Setting it up is fairly easy. If somebody has knowledge of the system, he or she will be able to do it fairly quickly.

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KC
BPM Solution Designer | Consultant at a energy/utilities company with 10,001+ employees

IBM BPM is equipped with all the functionalities which are needed for building BPM enterprise-level applications. The integration is very good by using the restore service. The UI has improved and it is now a lot better.

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Newgen OmniFlow: features
RF
User at a financial services firm with 1,001-5,000 employees

The workflows are the most valuable feature of this solution.

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VK
Associate at a tech vendor with 1,001-5,000 employees

There are a lot of features in BPM products. We have evaluated those features from OmniFlow iBPS and appreciate their intelligent business process management where we can design the forms as complex forms or make our own versions to fix what's wrong. We have incorporated the bootstrap technologies into our product.

OmniFlow was previously based on Java fees for designing the forms and now it's independent of Java for their product.

It is plug and play now. Previously, we had to do a lot of customization if we needed to implement a solution for the business and it would take around three to four months or a year for a banking process. It took at least six to seven months to implement and roll out into production. Now, the scenario has completely changed - it's just plug and play. We have a lot of accelerators so we can do two to three months to roll out into production.

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AuraQuantic: features
AC
Founder at AC Lean

AuraPortal is very user-friendly and flexible. 

It's really interesting for me, and I'm focusing on this application and BPM because it's really complete. I mean, you can model or design a process. You can simulate a process before you automatize it, and you can see the impact of its implementation. 

It's really useful because any process can be digitalized, any type of project, and you can define it. For example, if you buy an application on our system, you have to change your process to implement and to be able to use the system. But in this case, you can define your own process and digitalize it the way you want, and you can change any processes. If you implement the process in this application, in the future, if you want to change it, you can change it. It's very flexible. You can define it as you want and it's really useful in this way. You can automatize a process very quickly.

If the person or employees know how to use this tool, it's very powerful, and you don't need to know how to code. It's very easy to automatize a process. It's effortless to use, and you don't need any training in programming. For example, you don't have to be a technology technician to use it. If you received the training to use the application, you could quickly be a process modeler and process automation specialist. It's really easy to use.

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General Manager at XIMPLEX

Everything in AuraPortal is good. Everything.

I think that AuraPortal has the best price for its process. That's why it's not a whatever solution, it's a very high-class solution. If you want to sell this solution to clients, you have to look for corporate companies that need to have problems solved around their processes. That's why this solution pays for itself.

Another thing is that if you use traditional development solutions such as programming, you have an index of 18 to one, 18 months versus one month. It is very good advice to simplify the problem that you want to solve. You have to know that if you want to make an information system, you have to do a lot over many days or weeks or months to make an analysis and develop a code system. In AuraPortal, you just have to know the certificate to make it real. This includes if you are an executive of a company and you have minimal knowledge of a process, you can still do it by yourself. That's why AuraPortal helps organizations improve their work.

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Signavio Process Manager: features
Managing Director at Andrew Lim Consulting

The most valuable feature is the collaborative nature of it. If somebody documents a global process then everybody can comment on it, or contribute to the process map, regardless of where their office is.

For myself, I most often use the process manager, which has a friendly user interface.

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Group Accountant at HUGO BOSS

The interface is very intuitive and includes a drag-and-drop function. I've never seen anybody who needs a big introduction to the software. Using it is a bit like an iPad or an iPhone.

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Operations Governance and Oversight at a consultancy with 501-1,000 employees

There was a lack of clarity at our company, in terms of how certain transactions were supposed to be done. I think with this step-by-step approach in terms of process definition, as well as the ability for people to access the repository easily, we can remove any doubts of how they should be doing their work.

The solution will enable us to carry out the entire process environment life cycle in a unified manner, although we have not gone to that full cycle yet. We are just able to document our new processes as per the new business model that we have. We hope to complete the circle to go into improvement analysis next year, followed by a new version of their processes.

The solution functionality gives everyone in our organization what they need. One way or another, people are sort of developing their business processes on their own, but it differs from department to department. Now, we have a consistent way to model the processes and communicate them. It is now in one unified language.

We have not needed to make changes to our processes yet, but I think as people model their processes, they already see at the outset that there are possible improvements that can be made.

Employees are more productive because they can do a transaction without any ambiguity or issues down the line.

Signavio is approaching the point where its collaborative features will help to create a process-centric mindset. The good thing is the fact that you can raise comments on processors, which gives a lot of power to the end-users. They can say which areas need to be improved or get back at the process modelers to improve their processes in the future.

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Process Engineer at Swissgrid

I have done a lot of modeling over quite a number of years, and I think that the modeling capabilities in Signavio are state of the art.

The most valuable thing for me is the collaboration hub that can be used by everybody. They can really get their information quickly. It shows them the logic workflows, and also allows them to get the needed documentation, forms, templates, and whatever they need. It's easy to use, you know where you go to get your information, and it's very valuable for everybody.

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MZ
IT Consultant in House at Interseroh proserv gmbh

Signavio Process Manager is very easy to use, and its ease is one of the reasons that people are adopting it. Next week, I will be teaching some of my new colleagues how to write models using the process manager. Using this solution makes it very easy for new people to start writing their own models, and we already have lots of people using it internally.

At this time, we do not have a process model lifecycle. This is something that we may do in the future, but not now.

While I cannot yet say that this solution has helped to improve employees’ workdays, I am hoping to see this by next year.

Using Signavio has changed the way people in our organization think about processes. To start thinking in processes is very important when it comes to describing them in the modeler and for discussing models. The software helps with this.

The collaborative features have definitely helped to create a process-centric mindset. After modeling in the workshop, I can invite people to read and write comments about the objects in the model. This allows the model to change and developer before the next workshop starts.

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SN
Operations Change at Morgan Stanley

The reason we chose Signavio is it's a very robust industrial-grade business process modeling data tool, with data capture behind it, as well as a collaborative nature. A lot of it comes out of the box and requires less technology involvement. It can be run well by business users. That's what we really like about it.

It is also easy to use. We were using Visio, PowerPoint, Word, Excel, and Paint until very recently to document our processes. Through this automation program I was leading, we were using another product, which has the word blue in it, which was a leg up from Visio, but still not quite what we were expecting. For us, it's really about the data-driven aspect so we are able to access the data and stitch different things together, especially when you're looking at things in hindsight.

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MV
Head of Global Operation Excellence at a media company with 1,001-5,000 employees

The Signavio tool is very easy to use and it is one of the reasons why I like it. It is also one of the reasons that we have adopted it. It's easy for other people to learn in perhaps one or two hours.

Especially in a company like ours, the product development process is very complicated. It's very complex, and Signavio helps us to make the product development process clearer, faster, and better.

This solution has helped us carry out the entire process-improvement lifecycle in a unified hub by using the Collaboration Hub. We share all of the processing mappings with other colleagues in the company. 

I would say that in seventy to eighty percent of the cases, this tool gives people what they need. There is always ten or twenty percent of the things in each tool that can be made better in the future. For us, this solution makes it faster for us to develop and document processes, and then bring them into the whole company using the Collaboration Hub.

The collaborative features have certainly helped to create a process-centric mindset in our organization, but at the moment, I cannot provide a specific example.

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Manager of Process and IT at Phoenix emobility

What I like most about Signavio is the ease of use. A couple of team members received training from Signavio for two days, and now with this training, these people are training other colleagues within our company. 

The GUI is very easy to use, where you can sit together with your colleagues, discuss the process, and during these discussions you can build up the model.

The linking machine is very good. You can link everything that you would like to have. As soon as you have a URL, you can link it to Signavio. 

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Business Process Consultant at Hirslanden AG

The interface is quite intuitive. I am modeling a lot of processes, so for me, it's quite easy. We don't use the entire BPMN 2.2 notation, but I think it's quite easy to understand. At the same time, we have noticed that it is not that easy for people who are not used to reading processes. I think that you have to have a certain amount of background knowledge before you begin. If you are modeling, for example, it is easy to use if you know how to model processes. They also give you a pre-selection of what you can use, which helps.

My team of four people are the only ones who are modeling processes, so the intuitiveness in terms of being able to model does not help others. However, I think in general, when it comes to understanding our models, this solution empowers people in terms of understanding BPMN. They can use the collaboration hub and see the process, and then they use it in the project themselves. They see what is available and they understand the processes a little bit better.

We have not really used process modeling and automation to this point. We mainly document processes and try to get a better handle on the documentation. This helps us to close the gap between what is documented and how people do their work on a daily basis. At the same time, I think it's a very good framework to dig deeper into data mining, process intelligence, and also workflow accelerator because once you have to have processes, you can build on that. It's the fundamentals.

This solution pretty much enables us to carry out the entire process-improvement lifecycle in a unified hub. However, we also use another model on top of that where we measure how good the process is. We give the users a set of questions for them to rate the processes that we give to them. We use the state model, so based on this agenda, the process falls into one of those six categories. We plan to later do this rating of the processes using a workflow accelerator, but it still needs to be implemented.

An example of how Signavio is improving our business is the Collaboration Hub and the whole idea of collaboration. I see myself when I'm in projects or when I'm modeling processes, it's like a common language that you create. What I see a lot is when people come together, they don't really understand each other. For example, if you have IT people and doctors talking, they live in two different worlds, but somehow if you use this language, you can bridge them and you can bring them together because you have a common understanding. I think that's very helpful. So, if you make it accessible to both of the business units to make it accessible to the doctors and to IT people, they will get interested in putting their own ideas into a process.

With respect to providing our users with all of the tools they need, it depends on which side you're talking about. As editors, it's giving us pretty much everything, although we have to do some workarounds. We have process management and we have document management on top of it. We are using two different systems for this and we have connected them because you cannot do it all with Signavio alone. It is not very user-friendly if the user puts one hundred documents into a single process, so we use a different solution for that, and the users jump onto another system. We are keeping mind, of course, that Signavio is not a document management tool, it's a process management tool. Certainly, I think that our needs are covered right now. We have a big transformation project going on and we do a lot of standardization and process variance, so we have combined them in the architecture. Compared to process mining or process intelligence, our use case is simple, so our requirements are met.

The solution’s collaborative features should in theory help to create a process-centric mindset in our organization, although I think the whole idea of process thinking is a mental level that is above this. Even though people use processes as a common language, they don't always think in terms of processes. I don't know if Signavio can really help with that. The collaboration tools help with collaboration, and that's it. Becoming process-centric is more of a thought management function, where you need to foster the process thinking in general. I don't think that it even needs to necessarily be covered with this tool.

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Managing Director at Aqetas

The most valuable feature for me is usability. I have experience in managing and growing businesses, operating models that were built for me, and have also built them myself on Microsoft Visio and other tools. They have been horrible, static, unused, impossible to maintain, and inaccessible tools. Now, as an independent consultant, usability is important to me.

It is very easy to implement BPMN using this tool.

The Collaboration Hub is a big thing. 

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AB
Procurement Lead at a tech services company with 10,001+ employees

In terms of how Signavio has improved our organization, take our supplier onboarding process, to name one concrete example. In the past it took around 18 steps, so we mapped them in scenarios to identify double work, reworks, and things that took much more time than they should. Today, if I look at the new process thanks to Signavio, we were able to reduce it from 18 steps to six, so you can imagine the amount of effort reduced, in terms of people touching the process and time touching the process. This is an example of how we use Signavio to reduce process cycle times.

The solution enables us to carry out the entire process improvement life cycle in a unified hub, because we have all the processes mapped so we can check at the lowest level of detail. We do not only see the process overview but even the activity or task level.

I think the solution's functionality provides everyone in our organization what they need. I am not a superuser, but more of a standard user. For the requirements we have today, at least in my team, we are covered.

I do not use the process intelligence function personally, but my team uses it. Of course, it has affected the way we approach business transformation. We use Signavio to map our processes and identify bottlenecks, double work, and reworks. We eliminate those and make the transformation from a bureaucratic process to a user and customer-friendly process. We don't use it on a daily basis, but we do use it on a regular basis to identify these issues.

The process intelligence has also provided insights into how our organization is actually operating. One example could be that by identifying our processes, we can identify how we organize our team. If you optimize certain processes, you might need fewer resources and you can allocate those resources in areas of the process where you might need more support.

Signavio enabled us to identify a few processes that could be improved. We removed a bottleneck by mapping the process and using the intelligence module, in order to identify where it was redundant. We then removed parts of the process to make it leaner. Another example is on the compliance side, where Signavio helped us identify that we did not check all checkpoints in the process so we could be leaner and even more compliant.

The solution has improved employees' workday functions. By reducing bottlenecks, reworks, mistakes, and unnecessary activities, employees can focus on adding more value activities and eliminating or at least reducing non-value-added activities.

The collaborative features helped our team create a process-centric mindset because there's no process in any company that is not cross-functional. Every process touches another function. Taking the same example of supplier onboarding, it enforced the collaboration between accounting and procurement, minimized the effort, and therefore made the collaboration even smoother because you don't fight about bottlenecks on the reworks. You have one lean process from both sides.

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Owner at BPM Stephan Muller

The ease of use is one of the most important points when it comes to Signavio Process Manager. The idea is to have BPM for everybody, but not everyone is ready to do the preparation that is required before starting off. With this solution, I have seen that during training sessions, people don't need very much instruction to learn to model or to understand the main features.

I would say that this solution has affected the way I approach business transformation. I have been working with process management for more than fifteen years and I have always looked for a product like this. I was in a company environment where all kinds of products were there, and only once I left the big international environment I saw the market for BPM products. Over the years, a lot has changed in terms of acceptance. The big players are using this kind of tool for adding value to their already existing ERP environment.

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EM
Business Process Manager at Chal tec

The feature that I like the most is the Collaboration Hub, where every user or every employee can see the process in the overview. This helps because it adds transparency such that everybody can see and discuss the same process. You can change it and it stays current for everybody. Also, you don't have to send an email or use a shared folder or anything like that. You can just work on it using the interactive Process Manager.

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Assistant Director at Ernst & Young

We work a lot with offshore delivery models and Signavio has helped us bring their processes and our processes in line so that we know exactly where the hand-offs are and who is responsible for what. In some cases, we have improved the process by shifting this responsibility.

That's one of the real examples that we've done. We've been able to look at the whole picture and understand the responsibilities of each team, whether you're in the US, UK, or India. Then we can understand how to change responsibilities in order to make better use of a process. It's been done on the go, which is really good for us and it's been really valuable.

I think the entire process has improved the life cycle by being in a unified hub. We are still in our infancy of using Signavio. Already, there's been a lot of improvement with people contributing or giving input towards these processes, which means it's working already. The next step for us is to use this as a launchpad to start really managing and improving our processes in real-time. I'm hoping to get there within the next year.

The solution's functionality gives everyone in our organization, from process experts to end users, what they need. There are a lot of times that we talk to the business owner, as we have a lot of client-facing teams. Signavio has enabled us to speak to them directly. In other cases, we wouldn't really talk to them about processes, whereas here, because they can access their process with a click of a link, it makes it easier to comment and say, "Actually, we don't work this way anymore." That sort of feedback helps us to immediately look at it, take in all of its implications, and then change the way we work, so we can still be an enabler rather than an obstruction to their work as well. In the end, their work is what brings revenue to our company too, and we just have to be there to do everything for them.

Signavio improves our employees' work-based functions. It just becomes a little clearer who does what. When you can see it on a piece of paper on the wall somewhere, in a very consistent format, as the process manager allows you too, it gives everybody the sense that they know what they are responsible for. It just clears what you have to do so you can focus.

The collaborative features definitely help create a process-centered mindset in our organization. Every process that we have, there are at least six people talking about it at the same time, which is much better than just one person trying to shove something down somebody else's throat. That's a really good thing. Collaboration works towards that.

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Manager at a consultancy with 51-200 employees

The usability of Signavio is at a very high level.

The Collaboration Hub, which helps us in terms of being able to communicate with our customers, brings everybody into the tool and close to the process, allowing them to comment and to implement their own processes. That is very important for us because that makes the process-based change really successful for the customer.

Signavio one hundred percent underlines the mind change that is required to implement a successful process landscape.

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ME
Partner at PricewaterhouseCoopers

Signavio's way of handling is really an advantage. It's quite easy to use, without too much training. That's the main point for me.

It's quite difficult for clients to change from describing their process in variety to a process modeling tool. This tool helps convince them in the projects, by using BPMN modeling, which is a close step of automation. There's a code that can be machine-read and so used for further automation.

My team does not use the process intelligence function but other colleagues of ours do use it. It's helpful, but there is still a long way to go for Signavio to be a leader in this area. There are other tools.

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Process Advisor at Statnett

It's easy and fast. It's very quick to work with process teams in terms of improving processes. You just have to send them a URL and to have a process in front of them. I don't use all of the possibilities we have in Signavio. This has made it easier for people to adopt because when we scrambled the process team together and started a process of improvement, it improved their process. They are much more involved than they had been earlier, and they can also use Signavio to make smaller improvements in the process for themselves. There are many more interactions between the process teams and Signavio than in our previous solution, where you had to hire in a professional process modeler. It's been a great improvement.

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JB
Team Leader Business Process Management at Laepple AG

This solution is innovative and simple to use.

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TR
Process Manager at a wholesaler/distributor

The most valuable feature is the glossary. It is really nice because all of the information is centralized, and that is a big help to the company. Key positions were falling away and we didn't really know what jobs the person was responsible for. Now with the glossary, we can link everything and we know exactly what we need to replace if a position is vacated or eliminated.

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IT Team Assistant for Integrity and Compliance at TUI Group

The most valuable feature is modeling. It is very quick and easy.

The formatting features are quite good because you can create very complex models, but you can easily clean them up so that they look very nice.

The customization is very valuable because we use a lot of attributes, which helps us with how we look at our processes and also the steps in our documentation.

The QuickModel feature allows you to start right away, put down a model, and then clean it up later. It's very quick and easy and we like that.

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Senior Compliance Manager and IT Systems at Tui

The most valuable feature is that this is a 100%, web-based software as a service solution. This was the reason we chose Signavio. We are working in different countries, so we need a product that is easily accessible from everywhere and is easy to use, especially in collaboration for all users. It can't be complicated.

For me, it's really easy to use this product, and it helps to model processes and to comment on them.

I love the collaboration function, especially the option to invite people who don't have any users on the licenses. This is beneficial to use and work on processes and model processes.

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SW
Process Architecture Lead at a insurance company with 1,001-5,000 employees

One of the most valuable features is ease of use which has really been a good thing to put into the business. People like tools that they can just pick up and use straight-away. For example, people love the Spacemaker tool, which is funny out of everything they could pick, but they think that is really good. The ease of use, the way the interface looks is very clear and having the ability to add an extra layer to process plans is helpful. I think that extra layer is something that I've really been able to use with the business, and it is nice how valuable that can be.

With the various ways that we can get out into the business through modelers and also through the quick model, we have been able to get things into the solution from different formats and that has been adopted very well. We are getting a lot of the content into the quick modeler. Essentially, in the department I work in, we do not have a full view of everything that goes on in the business. The solution enables the subject matter experts to get their information in and then we can go along and help them construct it and tidy it up properly.

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Process Manager at a energy/utilities company with 51-200 employees

The most valuable feature is the editor and its ease of use. I do a lot of live editing in meetings and I do workshops with the people. As they tell me things about a process and I am doing live modeling, they sometimes say it is like magic. When people are looking at it, they can make comments about changes that need to be made. This is really valuable because when a process is not documented, people can be talking about two different things and arguing about them without knowing what the other one means.

The ability to leave comments in the Collaboration Hub is a good and easy way for the employees to give feedback on the processes. This means that they can improve their own processes because it gives them the opportunity to look at them, and think about other ways that they can be done. They do not have to pick up the telephone and call the modelers.

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NL
Process Manager at DKV Mobility Services

The most valuable feature is that you can customize it completely with all of the attributes that you need. You can build it the way you need it.

It is really easy to use and design models.

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Principal Business Process Architect at Met Office

The model validation is valuable because many different people model in different ways to different standards. We have enhanced this by using the Workflow Accelerator functionality to deploy model approval workflows.

The Collaboration Hub allows us to share the models that we've captured and to get comments back, and we don't have to all be in the same room at the same time to do this.  Stakeholders can use their personal devices (even mobile phones) to collaborate and progress workflows.

We are using the simulation capability in Process Manager to accurately model how much things cost and how long they take at present. This enables us to simulate new designs safely at low cost prior to any significant investment in deploying new processes. 

The simulations will allow you to model where you are now, where you think you want to be, and check that it's going to work. 

This solution is very intuitive.

The integration of the Process Manager, Collaboration Hub, and Workflow Accelerator works very well. Now that the organisations process maturity has increased, we are looking at purchasing the Process Intelligence module to allow us to more easily measure and understand our current processes for LEAN six sigma process improvement projects.

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Head of Business Analysis Design and Engineering at BBC

I like the collaboration and the real-time aspects of it. The way that we captured processes previously started with the drawing of an image using Microsoft Visio. We might have had to have two, three, or four workshops to get to an end process that was usable. Now with Signavio, it's real-time. We might have one workshop to start off and capture the main tasks around a workflow, but then we can comment and update that real-time online and collaborate online. It's really helpful, especially as a team spread across the UK.

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Lead Business Analyst at a media company with 10,001+ employees

For me, the features I find most valuable are definitely in the Collaboration Hub. That is something that we are developing. We are getting more users on there and becoming more familiar with it. The new version is definitely much better that way. The modeling is obviously very important. As a business analyst, when you go from muddling about just using Vizio without using a particular standard and then you go to Signavio you end up modeling to a standard. In a way that can sometimes feel a little bit restrictive. But once you get to understand what the tool is doing for you in terms of giving you the hints and tips and helping you draw plans effectively, it makes a better model in the end.

I see that as a benefit. If you need to do process modeling, I think the tool itself is really good because you can just type in what you want in Quick Model and then that can draw a simple process for you. If you are going from being a business analyst with lots of modeling experience but you had never modeled to a standard and then go to the tool that can be a little bit restrictive initially. Well, then it turns into a benefit because you start using the tool that you are supposed to in the way you are supposed to use it.

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Quality Management at J Wagner

Right now we still do not have many processes defined. I remember back in February when I started at the company with the Wagner Group. I was wondering how the heck we even got the ISO 9001 certificate because there was a major lack of defined processes.

The good thing is we have some level of success and we are making good steps in the right direction now. The features we are using most of the time right now are the editor and the Workflow Accelerator. That feature was a very important thing because it really allows for automation without needing programming skills. I think this is going to be the main tool for us to really get the whole process-centric mentality in motion in our company. We really need to do a little bit of something in that direction to gain exposure and use of the product.

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Direct Business Process Management at Coca-Cola European Partners

I'm not a heavy user but I really like the concept of the Collaboration Hub, where people can work together on the processes. I would say in general, what I like most is that it is an easy to use tool. I have also worked with ARIS, and this is much easier.

I would say the collaboration features are very useful to us, because we are a European organization, so we are not in one location. This is an easy way to share with other people and ask them for feedback. That is the use case for us.

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MR
Sales Operations at a tech vendor with 10,001+ employees

Once you are in Signavio and you understand the notational language, then it is quite easy to use. You can work up process plans very quickly and share them easily. So, say the process owner documents a process. They can then share the process with other departments in the company. Even if the other people have no clue about process management, they can easily review the process and make comments. The collaboration features are great.

The capability to integrate with other solutions can ensure we are using standards within the company. If it is like LeanIX, our architectural system that provides us the inventory of our internal systems and SAP, whenever someone is in the process referring to the CRM system, you will spell it the right way and maintain consistency. 

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Head of CoE Process Management at a healthcare company with 5,001-10,000 employees

The most valuable feature is usability.

The biggest benefit of using this business transformation suite is the combination of all of the modules. There are many components like process intelligence, modeling, designing, and presentation.

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Head of CoE Process Management at a healthcare company with 5,001-10,000 employees

As a business transformation suite, Signavio offers a number of integrated helpful tools. The Process Modeler helps with the conceptual work, but is directly integrated with the components of the Workflow Accelerator (Automation) and the Process Intelligence (Mining). This makes Signavio an indispensable service package. The Workflow Accelerator helps to quickly and easily improve efficiency and automation without the need to customize expensive ERP systems. Process Intelligence helps to get deeper insights of process behaviour.

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Head of Business Process Management at a manufacturing company with 1,001-5,000 employees
  • High acceptance of the Signavio Collaboration Hub by our employees (what is the highest value for us)
  • Easy to use for process modeling users by drag and drop
  • Modeling convention check automated based on the defined setup
  • Easy access for collaboration hub users by single sign-on
  • Linking different processes to each other
  • Collaboration, everybody can contribute to process improvements
  • Excellent deployment program
  • Fast response to questions/issues
  • IT feedback "fastest and easiest Single Sign On (SSO) we have done so far"
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Business Process Manager at VAT

All in all, Signavio usability is excellent. Anyone can learn to use the tool quickly. This increases acceptance as employees are not facing a high learning curve. With the offered usability it is easy to model processes also live in workshops. The enforced modeling conventions help us to maintain a standardized process look and feel. Additionally, the collaboration functionality is top of the line. This allows us to quickly collect the various ideas and feedback from the various organizational roles. 

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Global Business Process Management Facilitator with 501-1,000 employees

This is what we use and find most valuable:

  • Quick modeler; as the process interview can be done by everyone. The Gateway is missing, which is a shame because others have this feature.
  • Signavio modeler; this is our bread and butter functionality, although it is missing process variants, localisations, and no "To Be" process management.
  • Dictionary; this is an extremely powerful function that helps us to understand who does what, system and data usage, capability, and Business Term Management.
  • Collaboration Hub; we name it the Zespri process Portal. It is the one place to go, and a single source of information of truth.
  • Process management/Process governance is what we think Signavio is very good at.
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Business Process Management at VAT

There are many valuable features, of course.

I would say the main value of Signavio is to have your current process map in a way that is easy to read and derive optimization actions to make it leaner, faster, more user-friendly, etc.

In my opinion, the most valuable feature is the editor and its ease of use, and when people are looking at it, they can make comments about changes that need to be made. This is really valuable because when a process is not documented, people can be talking about two different things and arguing about them without knowing what the other one means.

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WebRatio: features
MP
IT Services Consultant at a consultancy with self employed

At the moment, we are considering moving away from the product.

The initial setup isn't too complex.

The low-code environment has been a very interesting aspect of the solution. Due to this approach, modeling an application as well as designing and running it is very easy. Less knowledge is needed and you can still speed up the process.

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ARIS Cloud: features
AK
Senior Manager Advisory Services at a consultancy with 11-50 employees

Aris Connect opens collaboration opportunities between team members within the organization where they can actually submit change requests, navigate processes, and offer comments. It opens up the potential for BPM within the organization. I didn't see such an angle of a BPM portal with any other products. So I would say that's the best selling feature.

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L?
Process Manager at a insurance company with 5,001-10,000 employees

The cloud version has the advantage that you can work on it from anywhere. You can add data from your emails that are in the cloud, or use your mobile devices.

This tool has methods for modeling processes, which is our requirement.

If you have previous specifications for UML, EPC, BPMN then all of the models are equal.

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Manager Enterprise Architect - Consultant at a financial services firm with 1,001-5,000 employees

The most valuable feature is the platform because it allows me to access different devices using different operating systems, such as Microsoft or Mac.

In terms of UX design, somebody who has not had experience with ARIS will be able to use it very easily. They will, however, need to have knowledge about architecture and the facilities that ARIS can provide in a business situation.

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JH
Owner at a consultancy with 11-50 employees

For improvement, I think BPM-vendors should make their models more flexible. One approach would be:

  • (a) to analyze the challenges of complex event processing in business environments subject to recurring change, 
  • (b) to cluster observed agile adjustments into types and 
  • (c) to extend their models to include the most common adjustment types. I think this is a very difficult issue, mathematically sound deadlock detection and prevention being one of the reasons.

Features that could be included relate to the above issues of flexibility. I'm not sure these issues could be solved in the next release, they might rather be included as goals in the medium and long-term strategy. It's really the vendors who would need to be involved in flexibility improvement and identifying the areas where it's required. I assume they are already doing that because they are quite interested in this area and are probably already on the right path.

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EL
SC Business Process Owner at a construction company with 10,001+ employees

We had used other products before Aris Cloud and we have chosen to go for the ARIS system. We are quite happy because it's very easy to collaborate with. It's very user-friendly, intuitive for the end-users to use the tool. So we are happy. It's perfectly answering our needs. If I compare again to what I know and what we used in the past, it's a very good tool.

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Camunda Platform: features
Senior Software Engineer at a non-profit with 201-500 employees

The number of client implementations and cross-language capabilities to support multiple frameworks is very pluggable compared to other BPM engines out there. It's also more portable than most of them. Next to being open source, the modellers are made in HTML and can be embedded in your own website with little effort.

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NV
Lead of Technology Innovation at a construction company with 10,001+ employees

The most valuable feature is the ability to share the logic within the rules engine with the business, so you can put it up for everybody to read. Everybody understands what it's doing and you can make changes to it in real-time.

We found it easy to get the DMN working.

It is quicker to do things when compared to competing solutions.

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MM
R&D Junior

The solution is easily compatible with HTML forms and HTML language programming and that is the most significant part. The data model definition in Camunda is a little complicated, so for someone with industrial engineering background it would be hard. But for someone with a computer engineering programming background Camunda is much more understandable and really easy to use.

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Senior Business Consultant at Trask solutions a.s.

Our primary use case of this solution is for credit flow processes in the banking industry, like loan approval processes and so on. The solution offers good automation and it is pretty simple to build a business process. We've also tried integration with other robotics and it was feasible.

Because we are partners, we currently use an enterprise edition. But sometimes we help our clients with community versions, so I have experience of both. These versions are very similar. The community version contains all the necessary features because there are only some applicable features in one of their web applications. 

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Co Founder at Dr. Agile

The features that I like the most are the drag and drop.

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IT Architect at Levio

The speed and execution of DMN was a big selling point for us. It's very good at conducting business processes that are easily modeled and presented in a way that's easy to understand. 

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PB
Vice President & Account CTO at a tech services company with 10,001+ employees

One valuable feature of Camunda is that it's an open BPM, so it was easier for users and developers to work together to define the rules and define the process, given their BPM and standard architecture. This also allowed us to expose the rules and the business process itself into a standard model, which wasn't possible with other tools and softwares we've used in the past. Finally, the engine itself is lightweight so it was easier for us to handle deployments and in production it didn't have a great demand of the infrastructure.

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PM
Senior Product Architect at a tech services company with 51-200 employees

The interface and the number of connectors that they provide are the most valuable features. The support here is kind of okay. But the main thing is with the number of connectors and the UI, the user interface.

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SS
Digital Engineering Manager at a comms service provider with 10,001+ employees

I like the product since we are a Java-oriented company. Our solutions can be compact with Java. We found it quite useful because we can merge microservices together. It is a different kind of architecture but it is a flexible product that we can use to go live with solutions quickly.  

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Technical Manager at a comms service provider with 501-1,000 employees

The best feature is the automation.

Camunda supports microservices and you can do multiple things. The most important thing is that you can reuse components that you have within the product. For example, let's say that I developed a workflow for a quality review; that is a workflow that can be reused in any new process. I can just ship it, plug-and-play, copy it, and reuse all of the features and components that are there. It means that I won't be spending too much time in terms of development to put it in place. To me, that is the most valuable thing about the product.

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BP
Principal at a tech services company with 1-10 employees

The most valuable feature is the scheduling.

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Sr. Process Analyst at OTP Bank Romania S.A.

The most valuable features are the ease of use and the ability to streamline a process model on a BPM diagram.

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Owner/CEO at IT SPHERE

The feature that I like most is the decoupling architecture. I can use any other tools to create services and the UI, and then use them together with the Camunda BPMN engine. 

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Gerente do Escritório de Processos at SEAD

The collaboration capabilities have proven to be a great asset during this pandemic. We can share, discuss, and develop the model together — from a distance. It's really helped us during these times of isolation.

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IT-Services Manager & Solution Architect at Stratis

There's this graphic that tells you how many lines or how many tickets are in each step. In that way, you know where you stand. I find this feature very valuable.  

These are your bottlenecks, and you can see what the tasks are, the problems, see how much time must be spent on them. Then you can propose to fix it or make some improvements to make things go faster.

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Practice Lead at Sky Solutions, LLC

I like everything about the entire BPM that comes with the BPM suite. It's more intuitive and they are enhancing the product very effectively year after year.

It's a customizable product and it's user-friendly.

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Digital Transformation Solution Manager at Altkom Software & Consutling

It is very important for us to have an engine that understands the model defined in the modeler, according to BPMN 2.0. This way, we can use the model for business and development purposes without extra workload. We noticed that the project team collaboration is more effective when we use a working process model.

Last but not least I can mention robust and flexible Camunda Rest API Integration, the lightweight process engine can be easily distributed as a microservice, multiple database support, pluggable architecture, and bpmn.io.

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Principal Consultant at Palmira

We are using the BPMN engine of Camunda; we are not using the user interface. We are using just the engine, the back end of this. For us, it is working quite well.

The stability of the solution is quite good.

Technical support is good for getting alerts about bugs.

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Practice Lead at Sky Solutions, LLC

It is open-source. It supports microservice orchestration. This is what we are really interested in. We can customize our products depending on the use cases.

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CGL at Dynamus Clube

Overall, the solution has been very solid.

The solution is very customizable.

We're currently using the community version, which is open-source and free to use.

The solution is stable.

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KiSSFLOW: features
JC
Manager, Technology at a financial services firm with 51-200 employees

The most valuable feature is the performance.

We can choose the forms that we want to use.

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BIC Platform : features
Quality & Process Management Consultant at Konrr Bremse

From my experience here to this point, I think the new workflow design is quite helpful and it is straightforward and intuitive. There have been some major changes in comparison to the old BIC platform. In the older standard, you had to manage the master data manually as an administrator. Within BIC Cloud they have a new conceptual model. Now when you are creating a new object, at the very beginning of the process you can send it through an approval process. So you only use approved objects from the start. Then you get to take care of the inconsistencies with the object later, manually, which is quite handy from my point of view.  

The new cloud release has some new features which are nicer than the previous version did not have. But even some of the core features or tools which were built-into the previous version were incorporated and kind of polished a bit to make them even better.  

Another aspect that I would say is a major improvement is that now you only need access through a web browser. You do not need to have a software client for modeling and a web portal. You have both directly accessible through one interface: the web browser. You may even model offline because it uses the browser cache to store temporary information about current models you are working on. This is very handy in case you lose your connection or you have a situation where you cannot get directly through to the internet.  

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HE
Principal Consultant & Partner at a consultancy with 1-10 employees

I like that this is a low-cost and very user friendly solution. They also have different models to offer depending on the needs of the customer. Their training is web-based and very easy to understand and follow. They have excellent support so I really like to work with them. 

In the latest version they've included data mining or process mining so the design, the DRC, the execution automation in the data mining is great. The company has sessions where they present the different models so we can know what is most suitable to our needs. We were in competition with a company in Australia and we've just been notified that we received the tender. I'm in awe of what the software can do. The best part is it's really affordable for the African market. With the new tender that was just awarded to us, we are going to implement all four models.

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Nintex Workflow: features
Enterprise Architect and CTO at Blueray Consulting

From what was a 20 to 30-day approval cycle, it has now come down to between two and three days for approving loans and claims.

SharePoint does not support item-level/row-level permissions, and we were able to implement the solution using Nintex workflows.

The product and its features have improved the productivity and efficiency of the process flow within the application and systems, providing end-to-end connectivity to all systems.

Tracking of all approvals minutely, audit logs for issues, and helping to find out any non-compliance in the process flows.

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SharePoint Administrator at LTCG

I really like the visual representation. It actually looks like a flow chart, which is nicer than a SharePoint Designer workflow, which doesn't have that ability.

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Digital Solution Engineer at a tech services company with 1-10 employees

The SharePoint feature is a really good connection, there are many features that are good. 

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TIBCO ActiveMatrix BPM: features
FP
Senior Consultant at Provincia

The customization is the most valuable feature. The BPM is very good.

The interface is very user-friendly. I like that it's an end-to-end product and complete solution. 

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KC
Technical Architect at a tech services company with 10,001+ employees

It is the best product because of its stability. ActiveMatrix 5.x is highly stable in production, and the downtime is very low. I have worked on a lot of service projects, and the engine is very stable, robust, and scalable. The development and change requests can be pushed quickly, and the mapper activity and SSLT kind of features are also good. It is easy to do changes, testing, and deployment. 

Its deployment is very easy, and we can automate a lot of scripts for our on-premises solution. I work for an investment bank, and we have automated a lot of processes for our customers. Previously, we used to develop scripts and tools. With version 6.x, everything is moved to Maven and other things. Environment handling is done mostly through DevOps tools. As compared to Mulesoft, the deployment and configuration are very easy in TIBCO.

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BOC ADONIS: features
Executive Director at MIDAS NGO

It seems that the process mapping and modeling features are well and thoroughly covered.

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Head Competence Center Automation at a insurance company with 1,001-5,000 employees

The support is fantastic and we have really good contact with them, it's very easy to use. It's very fast using it on the computer and there's good response time. The product is very stable. We haven't ever needed to take service breaks and we can scale it throughout our company without any problem. So it's a very good program.

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Apache Airflow: features
AN
Solution Architect at EPAM Systems

The most valuable feature is the UI, for automation.One can monitor all ETL processes in single screen. Complex workflows are shown as DAGs SVG images.

This is a simple tool to automate using Python.

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Engineering Manager - OTT Platform at Amagi

The reason we went with Airflow is its DAG presentation, that shows the relationships among everything. It's more of a configuration-driven workflow. 

It's all Python, as well. The majority of the configuration is Python-friendly.

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JP
Senior Solutions Architect/ Software Architect at a comms service provider with 51-200 employees

The product integrates well with other pipelines and solutions.

The ease of building different processes is very valuable to us. The difference between Kafka and Airflow, is that it's better for dealing with the specific flows that we want to do some transformation. It's very easy to create flows. 

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AJ
Associate Director - Technologies at a tech services company with 51-200 employees

The most valuable feature is the workflow.

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CP
Virksomhedskonsulent - Digitalisering, Forretningsudvikling, BPM, Teknologi & Innovation at a consultancy with 51-200 employees

I do not have specific feedback because it is quite early in the review stage for comment.

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MW
Assistant Manager at a comms service provider with 10,001+ employees

The best part of Airflow is its direct support for Python, especially because Python is so important for data science, engineering, and design. This makes the programmatic aspect of our work easy for us, and it means we can automate a lot.

It's such a natural fit because our engineers are also Python-based, and I think we also quite like that we don't have to learn different kinds of UIs. Airflow is based on standard software packages, so we don't have to learn anything new in the way of opinionated UIs from different vendors.

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JR
Senior Software Engineer at a pharma/biotech company with 1,001-5,000 employees

I like the UI rework, it's much easier.

I use XCom for derived variables that need to pass between tasks. I don't really tend to use it for passing data, but only for a derived variable. For example, I don't have to re-query something every time, with one-task uses. I use the JSON comp for overwriting certain parameters.

In our use cases, some of the inputs of the dataset are files that we pulled out of S3. Sometimes they need to re-do those files, but we don't need to change any logic, we just need to redo the bills. Rather than redeploying the code to point to a new S3 bucket, we overwrite it to point to a different S3 key.

I have read that there are many different workflow pipelining tools in the biotech space, such as Snakemake and Nextflow.

There is also a CWL plugin that we may look into at some point. 

Eventually, we might have a use case where a researcher has a pipeline they run locally, and then we want to convert that to a DAG. 

The CWL-Airflow plugin would be useful for that. This might be something to look into later. But that would be like months, or maybe a year from now.

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Studio Creatio: features
General Manager at ImDigital

The pre-configured CRM functionalities regarding the accounts management and contact activities is very good. It's easy to develop workflows.

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SS
Acquisitions Leader at a healthcare company with 10,001+ employees

This solution allows you to do everything step-by-step and it guides you through the entire process.

It is a low-code platform, that is very intuitive.

It has very defined tasks and has decision-based rules.

Studio Creatio is simple and intuitive.

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Product Manager at Nodos Consultores

The low-code tools and business process management that Creatio provides are useful for our internal processes. It is also very easy to use.

In this time of COVID, it is very important that all such solutions improve omnichannel communications and omnichannel marketing. Companies need to communicate with customers by using not just the phone number and email but also by using social networks. All companies today need artificial intelligence, machine learning, the internet of things, and social communication.

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Product Manager at Nodos Consultores

Studio Creatio is a very good and complete solution. It is very stable, and for customers who need a good response time, in the public cloud, Creatio provides the possibility to have a private server for a high level of transactions and good response time.

Their support is great. They are very good, and they know the solution very well. Their response time is also great.

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AV
Graduate Trainee at a computer software company with 51-200 employees

The most valuable features are performance, built-in variety of multiple task automation, and has international standards notations.

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IBM Business Automation Workflow: features
SV
Vice President at Mashreq

The solution's most valuable aspect is the fact it is highly configurable. We can do configurations very easily. 

You can do customizations very easily and because of this, it is highly flexible. 

The setup is very easy.

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Lead Architect at a financial services firm with 1,001-5,000 employees

The most valuable feature is automation, which is quite strong and we are quite happy with it.

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AO
Consultant at a engineering company with 11-50 employees

The business process modeling is the most valuable feature. 

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PP
Assistant Vice President at a financial services firm with 1,001-5,000 employees

The ability to connect between BAW processes and robotic processes is very useful.

The UA features in the framework are very good. It promotes reusability, which is an advantage for us.

The dashboards are helpful because you can display reports directly on your screen.

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Enterprise Architect/Enterprise Digital Solution Architecture at Mashreq

The features that we have found most notable are similar to what we have with IBM BPM. Because we have done the automation so that when a document comes from the customer as a soft copy, there is an optical character reader ensuring that the data will be integrated with the BPM. We thought of the human interaction, checking everything, and you can create a case file identification like in BPM.

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Dy Chief .Engineer at a government with 10,001+ employees

It's a flexible solution.

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iGrafx: features
Telecommunications Process Improvement Suprevisor at a comms service provider with 10,001+ employees

iGrafx is the most comprehensive way to have all the cross-feeds and the documents related to workflows, like cross-notes.

Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard.

And when I add a note to a box or a process, I can have these notes summarized when I get a printable version from iGrafx. It turns them into a PDF and I see a summary for all the processes and all the steps that have notes. I'm going to miss these things if our company moves to Visio or Aris.

I'm also using the FlowCharter and the Viewer.

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SV
Digitial Transformation Officer with 501-1,000 employees

Finding the right symbol and creating links, horizontal and vertical are the features I use.

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MU
Quality Manager at a consumer goods company with 5,001-10,000 employees

The valuable feature for me is the BPMN. I'm using flow charts as BPMN, so that's the basis of my use.

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ProcessMaker: features
Operational Risk Analyst at a financial services firm with 5,001-10,000 employees

What I like most is the seamlessness of the workflow capabilities. It makes the workflow a lot easier and more automated than our previous manual processes.

This solution is easy to learn and you can teach anybody how to use it. We have used other software that is not as user-friendly. It is very easy to adjust it to accommodate a lot of processes.

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Hyland OnBase: features
AR
Technical Manager at a tech services company with 51-200 employees

OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities.

It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year.

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MG
Business Consultant at a computer software company

A single platform with multiple capabilities to orchestrate processes, complex business rules and all types of business content.

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