Business Process Management Forum

Rhea Rapps
Content Specialist
IT Central Station
May 03 2019
I'm seeing a spike of people researching Appian, IBM BPM, Bizagi, and other BPM solutions. What are the most important features to look at when evaluating such tools? What advice would you give to your peers who are researching Business Process Management software?
it_user115254Before seeking a BPM solution, evaluate your processes. If they're broken, fix them. If they no longer align with how you conduct business, change them. If they can be more customer-focussed or streamlined, improve them. After you've completed these tasks, look for a BPM solution that best fits your environment.
Robert ThackerIf you are looking for a BPM tool really you need to understand your actual intended goal. Most BPM providers do not actually focus on the Process, which is interesting since it is quite literally at the heart of what BPM is. Unfortunately, analyst groups like Gartner & Forrester have muddied the waters by shifting to classifying only big data automation engines as BPM. A true BPM will help you identify, capture, analyze, and improve your process, not just automate them. The below link provides a list of BPM requirements in a spreadsheet that you can score based on your goals and then grade vendors ability to meet those objectives.
Gowtham ThotapalliApart from generic features such as scalability, security and cloud enablement I would like answers to below questions in the process of evaluating a BPM tool: * Can we build a Rich UI by leveraging out of box features? * How flexible is the product with respect to UX and UI features? Can I use my own css or the other UI components within the tool? * Does the product support building native/hybrid mobile apps? * How easy is to integrate with my core systems? What connectors or integrations are available out of box? * How can I manage my business rules within the product? * Does the product allow me to build loosely coupled systems with the flexibility to integrate to other systems with ease? * How flexible is the product for configuration changes and extensibility? * How big and active is the developer community? * How large is the talent pool in the market and how easy is it for us to train and onboard resources? * What is the product roadmap for the future and does it align to our business roadmap and goals? * What are the industry specific compliance and security certifications does the product have? * What are the various licensing models available with the product and is there an option to have some customized model if required?
Ariel Lindenfeld
Sr. Director of Community
IT Central Station
May 01 2019
Let the community know what you think. Share your opinions now!
Liane Monaco-Christensen, MBAIf assuming the criteria relates to the actual process (BPM), the most import criteria would include ensuring the documented process supports the goals/objectives of the organization, successful pass compliance testing, and bring increased functionality to the organization. If assuming the criteria relates to applications/systems to automate BPM, the most important criteria would include ability to expand with the organization's growth, provides appropriate Dashboards/Reporting for multiple levels of administration within the organization, and shows a return on investment within a satisfactory time-frame.
it_user78465I agree, Rodrigo We chose iDatix for a lot of other reasons, but the clincher is that it uses Sequel as its back end which allows us to connect it to our ERP (Sage), our BI (IBI), and several other of our Sequel-focused business critical solutions.
Jonathan KensonThe first critical criteria for us is an ease of use by both business users and administrators. The second while not less important is scalability and ease of integration with other systems in our company for data exchange.
Rhea Rapps
Content Specialist
IT Central Station
Jan 04 2019
One of the most popular comparisons on IT Central Station is Bizagi vs Bonita. One user says about Bizagi, "It offers phenomenal ease of use - building working solutions and making continuous improvements is quick/agile and does not require a large technical team "behind the curtain" to assist with completing the application, resolving compilation and deployment issues, etc."Another user says about Bonita, "I have solved a lot of banking problems using Bonita BPM, from customer hiring to credit evaluation. We have developed more than 20 processes in banking industries using the Bonita BPM platform." In your experience, which is better and why?
Brad PridgeonI found BizAgi to have a superior modeling tool, but as stated it only runs on .NET platforms and deployment seemed to be a challenge. BonitaBPM was easier to customize a BPM application and easier to deploy. Its modeling tool is Eclipse based and seemed not as easy for a novice to use.
Art Hebbeler, PMPBizagi has an outstanding model as far as cost and licensing. Design, build, test for no cost. License when you are ready to deploy and only pay for what you actually use. This alone is saving my organization a ton of cash, and was a huge factor in making the decision to deploy Bizagi. From a technical standpoint, we haven't found anything we can't do in Bizagi. The ability to connect to disparate systems, and especially our legacy data, without having to convert everything up front is a huge time saver. We were, for example, able to take a process that took 2 years to develop and deploy and get it into production in less than 9 weeks, and that was with a team with only self-study and one classroom course. I started as a low-code/no-code skeptic. After exploring what is available today (warning: I've been around since the dark ages and remember the promises of "expert systems"), and especially looking at the cost-benefit and ROI side of things, Bizagi wins hand's down.
reviewer872304Bizagi is a competent, repository-based, modeling tool that integrates smoothly with their execution engine. I haven’t worked with Bonita; from their website, it also looks competent. Other issues to consider when adopting a BPMS tool is the installed base and financial strength of the vendor; I suspect Bizagi has the edge there.

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