Business Process Management Forum

Nurit Sherman
Content Specialist
IT Central Station
Aug 03 2019
I'm seeing a spike of people researching Appian, IBM BPM, Bizagi, and other BPM solutions. What are the most important features to look at when evaluating such tools? What advice would you give to your peers who are researching Business Process Management software?
it_user115254Before seeking a BPM solution, evaluate your processes. If they're broken, fix them. If they no longer align with how you conduct business, change them. If they can be more customer-focussed or streamlined, improve them. After you've completed these tasks, look for a BPM solution that best fits your environment.
Robert ThackerIf you are looking for a BPM tool really you need to understand your actual intended goal. Most BPM providers do not actually focus on the Process, which is interesting since it is quite literally at the heart of what BPM is. Unfortunately, analyst groups like Gartner & Forrester have muddied the waters by shifting to classifying only big data automation engines as BPM. A true BPM will help you identify, capture, analyze, and improve your process, not just automate them. The below link provides a list of BPM requirements in a spreadsheet that you can score based on your goals and then grade vendors ability to meet those objectives. https://bit.ly/2VGRA5x
Gowtham ThotapalliApart from generic features such as scalability, security and cloud enablement I would like answers to below questions in the process of evaluating a BPM tool: * Can we build a Rich UI by leveraging out of box features? * How flexible is the product with respect to UX and UI features? Can I use my own css or the other UI components within the tool? * Does the product support building native/hybrid mobile apps? * How easy is to integrate with my core systems? What connectors or integrations are available out of box? * How can I manage my business rules within the product? * Does the product allow me to build loosely coupled systems with the flexibility to integrate to other systems with ease? * How flexible is the product for configuration changes and extensibility? * How big and active is the developer community? * How large is the talent pool in the market and how easy is it for us to train and onboard resources? * What is the product roadmap for the future and does it align to our business roadmap and goals? * What are the industry specific compliance and security certifications does the product have? * What are the various licensing models available with the product and is there an option to have some customized model if required?
Ariel Lindenfeld
Sr. Director of Community
IT Central Station
May 01 2019
Let the community know what you think. Share your opinions now!
Robert ThackerIf you are looking for a BPM tool really you need to understand your actual intended goal. Most BPM providers do not actually focus on the Process, which is interesting since it is quite literally at the heart of what BPM is. Unfortunately, analyst groups like Gartner & Forrester have muddied the waters by shifting to classifying only big data automation engines as BPM. A true BPM will help you identify, capture, analyze, and improve your process, not just automate them. It will also be easy to use for the general population and scalable, allowing you to expand and grow as your process maturity improves. The below link provides a freef BPM requirements guide and RFP document in a spreadsheet format that you can score based on your goals, then grade vendors ability to meet those objectives. https://bit.ly/2VGRA5x
it_user78465I agree, Rodrigo We chose iDatix for a lot of other reasons, but the clincher is that it uses Sequel as its back end which allows us to connect it to our ERP (Sage), our BI (IBI), and several other of our Sequel-focused business critical solutions.
Jonathan KensonThe first critical criteria for us is an ease of use by both business users and administrators. The second while not less important is scalability and ease of integration with other systems in our company for data exchange.
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