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Compare the best Cloud Based VoIP vendors based on product reviews, ratings, and comparisons.
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One of the features I enjoy the most is the capability in which you can get a number without having a physical office. Our company works virtually. We each have an extension and voicemail. You do not need new hardware. Just download the app... more»
It's been great. Having a phone number with a professional voiceover is key to a successful company. This feature of extensions helps us allocate the calls according to the clients' needs. The customer can chose from tech support to... more»
An area that needs immediate improvement will be the monthly minutes. This feature of monthly minutes affects when trying to contact new leads, do follow ups and conference calls. You want to have the peace of mind that you can talk to a... more»
The product gives you a blank canvas in order to create, automate, and solve complex 2D and 3D tasks.
• Room for Improvement
Interoperability with other programs and inability to file share and collaborate within a team or office.
• Use of Solution
Three to four years.
• Stability Issues
The program can crash when solving complex tasks, however overall it is quite stable.
• Scalability Issues
Yes. Often scripts can become very large and as a result slow, however we have developed our own workflow and plugin to solve this issue (Elefront).
• Customer Service and Technical Support
Support comes via the Grasshopper website and forum, which is often a good source of information with quick responses to questions that you might have.
* The Ring Groups are a great feature because it allows one main line to ring on several phones. * The paging system provides a great form of communication to keep a site informed via live messages broadcasted across the phones.
The mobile app side of things is not the greatest. Call quality could be better. It is quite the battery killer on your phone. It has gotten a little better with recent updates, however it still could be better.