Cloud Monitoring Software Features

Read what people say are the most valuable features of the solutions they use.
D6B8 says in a Zabbix review
District Technology at a K-12 educational company or school with 1,001-5,000 employees
The feature which I like the most would have to be the GUI. At first, I was put off, as I felt it was too complex or busy. Upon using it to setup devices, I found it was well laid out and has come a long way. View full review »
Tim Huerter says in a Centreon review
Senior Networking Consultant at S&L
One good feature is you can see a big picture of your entire infrastructure. If one component is not reachable, this doesn't mean that you have other hosts which are not reachable, and you can see the cause of it. You can see the reason why your servers or program isn't available to the public. Therefore, you can solve the problem and save a lot of time in detecting the problem, so you don't have to search for it. You can see the problem right in the traffic interface. Another thing that is very powerful in Centreon is the possibility to use third-party modules. You can integrate different modules into it, so you can use the collective data in different ways for different needs. You can also create some events with it for support tickets, which is great stuff. You can automatically create some support tickets to support your IT department for an efficient way to work. The data visualization features are great because you can get a view of the past. You can see some concurrent data correlations, because you can see your data usage over the past couple of weeks or months, so you can do capacity planning for the future. E.g., for capacity management, if you have to expand your storage, then you have more possibilities to use third-party modules or you could also buy a commercial one, like Centreon MBI, which is an enterprise feature of Centreon. Using the module, you can create reports automatically. Another benefit could be to use Centreon BAM because there you can design business cases and define KPI to get notified in a special way of escalation (first-, second, thirdlevel support, …) The great thing about Centreon is that it is also based upon Nagios. However, Centroen also provides the EPP, Enterprise Plugin Pack. The plugins are capable of monitoring nearly all data you want. The only necessary thing to get to your goal is it needs the destination that you want to monitor. This means you will have to have an API or some other way to make a call to the destination, so the destination can respond to it. If this is possible, you can nearly monitor all things with Centreon. This is very nice because you can monitor technical stuff and also normal things, like availability of some services, which are being used by your customers, your colleagues, or yourself, so you may get a view of the functionality behind it. Centreon is not just a monitoring system, because if you take care of it, you will get great documentation and an overview of your topology without spending additional time to create or achieve that goal. View full review »
Stephen Davies says in a Centreon review
Chief Technology Officer at a comms service provider with 51-200 employees
All of it is valuable: * ability to schedule downtime * intensity or depth of monitoring which it does * different plugin packs * Centreon MAP * Centreon BI. View full review »
Viktor Muransky says in a Centreon review
Global IT Operations Manager
The most valuable feature is the monitoring of servers and networks, because we have a lot of them and need to maintain control. View full review »
Jake Lao says in a Centreon review
Global Operations Center Lead at a logistics company with 10,001+ employees
I find the product's scalability to be one of the most valuable features since it allows us to add unlimited devices for monitoring and to set up additional polling servers without additional license cost or downtime in our monitoring. View full review »
Olin S. says in a Pandora FMS review
Director of Information Security and Technology at a healthcare company with 11-50 employees
Easy installation of the Windows-based agent has made reporting foolproof. This solution has screens that are easy to understand and provide a wealth of information. Inventory tracking and auditing have become much easier to visualize. Ability to integrate with other software is very helpful, as well. View full review »
IT Manager at a manufacturing company with 1,001-5,000 employees
From a TrueSight perspective, we love the Capacity Optimization. We manage to collect almost all our capacity information through agents, without having to deploy a capacity agent. We've already saved some money. We're now provisioning more for obsolescence than we are for expansion because we now know exactly what we've got. One of the nice things about it is that we've now put Capacity Optimization in all our plants and mills, where the money's actually made. The flexibility of the MRL is great. The various abilities to use native KMs to connect to a lot of things that we're doing with the hardware monitoring into the consolidated stuff, like SharePoint, is great. We're using native monitoring capabilities for all our server hardware, for visibility for applications, for URLs, for webpage response and accuracy, and for monitoring network throughput in a lot of particular instances. We're using lightweight protocols for pinging, for DNS, for LDAP. We use the scripting KMs for a lot of stuff that we have to script ourselves. We're also doing a lot of SNMP polling for devices. We've got some places where we really couldn't use a traditional agent and we deployed a Java agent that we wrote. For example, we might be monitoring UPS's out in the field using a Raspberry Pi and pushing that data back up. The problem with UPS's out in the field, when you have thousands of them, is that you don't know that the battery's bad until the power goes out. This gives us the ability to enable them to report back via SNMP. View full review »
KODZOVI Loïc says in a Nagios XI review
CIO at a financial services firm with 10,001+ employees
The most valuable feature is the setup wizard. The wizard just asks you for simple details and automatically starts collecting logs. It will give you some hints to configure your login on remote devices. View full review »
David Olusesan says in a SolarWinds NPM review
System Administration at a tech services company with 201-500 employees
The most valuable feature is the notification that we get, via email, when a device in our network goes down. View full review »
Vice President of Managed Services at Park Place Technologies
The fact that they have a very integrated relationship with Sentry Software, the Knowledge Module, is valuable. We have one Knowledge Module that we're using today, which is the Sentry KM. We're bringing on the operating system Knowledge Module. The richest feature for us is the number of Knowledge Modules that we can load into the product to add breadth of service to the customer. It enables us to move up the operational stack from hardware, to operating system, to application, and to cloud. It's one presentation layer, one path with these Knowledge Modules, which we can add to it to get greater breadth. That enables Park Place to provide one pane of glass over all those layers - hardware, OS, app, and cloud - which gives us a really good opportunity with the AIOps piece to get root cause analysis. And that's what our customers want: one pane of glass and a detailed root cause. If you've ever been in a data center when something goes wrong, the first thing they ask is, "What happened? What went wrong? Why did it break?" It's the Knowledge Module which is the biggest feature that benefits us. View full review »
reviewer1093074 says in a Pandora FMS review
IT Consultant with 1-10 employees
The most valuable features are: * It's an all-in-one solution for monitoring cloud, virtual, network, and server environments * Service perspective monitoring * Agent and agentless monitoring * Effective reports * You can configure several types of architecture for high availability or load balancing. View full review »
reviewer1093260 says in a Pandora FMS review
The most valuable feature is that it is an all-in-one monitoring system. It handles a server, network devices, log management, and remote connections. Some other features we find valuable are: * Easy to deploy and easy to extend. * Ready to use application plug-ins like SAP, VMware, and Weblogic * Topology-based monitoring * Business model, service-based monitoring View full review »
Verena Merian says in a Pandora FMS review
The most valuable features are its intricate alarm system and the simplicity of the license. View full review »
Matan Moser says in a Centreon review
Project Manager, Cloud Services with 501-1,000 employees
When we started using it, our work was based on Nagios completely. What we like about it is that, whereas with Nagios, by design, if you have five or six data centers, you have to open five or six web pages to see what's going on, in Centreon, this is all included in one page, a single site, one dashboard. You don't have to jump from one specific dashboard to the other. I also really like the filtering capabilities of it. You can easily tell what's critical next to what's okay, the state of the services. It's very easy to get the whole picture quickly. In terms of the data visualization features, since we're not looking for anything too particular or too complex, it works for us. It's very easy to find exactly what alerts you have. It's very easy to filter by a specific alert. It's very easy to search. It's very easy to configure a specific relation between alerts, to see what's good and what's bad at a given place. I would compare it to something like Excel, perhaps. Visually, it's very easy to work with. Maybe you can't do things that are too complicated or have some sort of BI, but it has what we're looking for. What we need to understand is: Where is the alert, is there anything else affected, is it clear? And then resolve it as fast as we can. It's a very straightforward, non-complex GUI. View full review »
Guillain Sanchez says in a Centreon review
Solution Architect - Open Technology Solution - Airbus Group BU at a tech services company with 10,001+ employees
The collection part, due to the flexibility and scalability. View full review »
CEOCTObe66 says in a Centreon review
CEO & CTO at a tech services company
The most important feature is that it permits us to receive alarms if there is an incident within the infrastructure. The feature I love the most is the reporting feature, the MBI (Monitoring Business Intelligence) which permits us to send advanced reports to our customers in PDF format or in Doc format. We also deploy Centreon Map which gives our customers intuitive views of their respective information systems. View full review »
ITProjec4a84 says in a Centreon review
IT Project Owner
The monitoring of our infrastructure, but it is very important to have a BI report because we must monetize everything. The monitoring is good, but we must also have a bigger view of the infrastructure. So, the BI report is very important. View full review »
Kadri Kalpus says in a Centreon review
Monitoring expert
It supports active monitoring so we don't have to use traps. From time to time traps are not very useful because we never know if they are actually working or not. The reporting part is also valuable as are the event logs. Using them we can check right away if something has had a hiccup. Also, the downtimes feature where, for example, if the ISP is doing some maintenance on its network, we have the option to put downtime on the devices or the services, so we won't get any false alarms. View full review »
PankajSoni says in a ScienceLogic review
Sr. Consultant at a tech services company with 10,001+ employees
Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS. View full review »
Technical Service Owner for Monitoring at BCBS of NC
The CA tools allow to me to get into detailed transactions for custom ranking, and be able to make predictions. It also gathers data. Some other tools may be good at one area, but not good overall, including the mainframe. View full review »
Senior Director at a retailer with 1,001-5,000 employees
It is the foundation for our monitoring solution. We are coming from a very old NSM solution, and some of the features will allow us to do more monitoring to meet our needs for the next five to 10 years. View full review »
Distinguished Engineer with 10,001+ employees
You can integrate clouds, hybrid infrastructure, and on-premise infrastructure into one product. You have also a big range of application probes, which is needed on our side. View full review »
Enterprise Systems Mgmt Admn at a insurance company with 1,001-5,000 employees
The monitoring of the applications to let our business know when things are performing and that they're up and available. View full review »
Dario Leon says in a Nagios XI review
Director - Consultor Senior Unix/Linux - Freelance at a tech services company with 11-50 employees
The community, Nagios XI is made on Nagios Core base, and the community makes plugins on almost any language of programming. Nagios is not owned by any brand. The second feature is Nagios is very friendly, if you can customize the tool to the specific environment. View full review »
Nate Amsden says in a LogicMonitor review
Principle Systems Engineer at a Consumer Goods with 501-1,000 employees
Integration with a wide variety of infrastructure systems is the most valuable feature; most critical to us was VMware integration and Citrix NetScaler integration. We use a lot of other products with LM, as well, but the biggest gaps we had with trending data were load balancers and VMware. (vCenter itself has some capability, but is quite limited by comparison.) A close second is the dynamic "top 10" graphs. You can have the system look at up to 520 data points and just show the top 10; we use this all over the place. If I have 100 VMs and want to see CPU usage or Disk I/O across them, that is a lot of lines in a graph (too many). But with the dynamic top 10, I just see the most active systems, which 99% of the time is what I care about. The system automatically adapts to adds and removals of things (with wildcards in the custom graph definitions), so maintenance is very low. It is also not difficult to write custom things for LM; myself the biggest thing I adapted to LM is HPE 3PAR monitoring, something I had been maintaining on the side for many years now with Cacti. With LM, I get much more data, and it's 1000 times easier to manage than Cacti. I collect several thousand data points per minute from our 3PAR arrays. We have not used their alerting, reporting, or service-checking features of the product. All of the value for us comes from the graphs and dashboards. Monitoring something like a Linux system is easy, but pulling out thousands of metrics from vCenter, or NetScaler, and making dynamic graphs when things are added or changed is an enormous time saver. LogicMonitor is by no means the only monitoring product we use; we use many, but it does things none of our other tools can hope to do, so it is critical to monitoring our services. View full review »
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