Contact Center Infrastructure Features

Read what people say are the most valuable features of the solutions they use.
Kyle Routh says in a Five9 review
IT Admin at a insurance company
Five9 is extremely easy to manage and maintain. I solely handle the Five9 solution for our entire call center. It is that easy. View full review »
Gamil Radman says in a Cisco CCX review
Operation Director with 501-1,000 employees
The most valuable features of this solution are the IVR (Interactive voice response) and ACD (Automatic call distribution). View full review »
David Hammel says in an Avaya Aura review
Owner with 11-50 employees
The most valuable features of this solution are its flexibility, scalability and most of all the stability. View full review »
Darryl Fernandes says in a Five9 review
Operations Manager at a tech services company with 51-200 employees
Primarily, Five9 is a cloud based application. So there is no extra investment required from the consumer end and it is fairly easy and quick to setup. Additionally, the technical support that they provide is top notch. They are very patient, precise, knowledgeable, and always follow-up. View full review »

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