IT Service Management (ITSM) Forum

Manager of IT Connectivity at a healthcare company with 51-200 employees
I am evaluating different support platforms for my Healthcare organization. The intention is to use the platform with external and internal users, and the platform should be HIPAA compliant with all the required guidelines of encryption with data in transit and data at rest. I've looked into the different modules with JIRA but none of them seem to be concrete enough to support HIPAA compliance. Has anyone used JIRA for Healthcare? How were you able to use JIRA and be HIPAA compliant?

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