Managed Security Services Features

Read what people say are the most valuable features of the solutions they use.
Noppasorn Kadchan says in a Symantec Cyber Security Services review
Technical Manager at vst
The most valuable feature is the management portal. The threat ranking feature is good. This product is easy to use. View full review »
Jayasiri Amarasena says in an AT&T Managed Security Services review
Director Technical Services at Eguardian lanka
What we do is offer SOC as a service in Sri Lanka. We have a physical SOC based on this product. We find the SIEM is, of course, the main focus of any client. The incident reporting, the logging, and then the alarms or alerts being reported come in as the number one purpose for adopting the product. Next will come things like asset discovery where sometimes the client does not have the resources to put into the ultimate solution or their network. Then things like the summarization of events and incidents are important. Most clients like to have weekly reports from us which tell them where the areas are that they need to look at. With the AT&T MSSP (Managed Security Services Provider) product that we are using, it is very easy to customize the reports. Then the correlation of our drilling down to diagnose the incidents also becomes very easy. The features related to the SIEM are really easy to handle and once you get to know the dashboards and the features, they make it very easy to drill down to the issues. View full review »
Information Security Manager at a financial services firm with 1,001-5,000 employees
Out IT team is the group that is looking at and evaluating the features of the Symantec product. I am not the best person in our organization to comment on this product right now about the most valuable features. But I, personally, do have around eight to ten years of experience locally, internationally and personally with Symantec products and I love them. Symantec is a wonderful product and they have feature-rich environments that fill the needs of those looking for antivirus but they are more than just a solution for antivirus and cybersecurity services. Other products are trying to onboard all the services that Symantec is already providing. I think that Symantec is in a good position within the industry and with the Gartner reports as well for good marks in security and risk management. View full review »
Senior Manager - Cyber Security at a comms service provider with 1,001-5,000 employees
The solution offers good device control. View full review »
The biggest selling point and the most valuable thing to our users is the brand name. It is a top priority in business and for our customers. The technical aspects and the features of this product are all good. View full review »
Keith Galleros says in a Dell Secureworks review
Information Security Analyst at Detecon Al Saudia Co. Ltd.
The most valuable features are IDS and IPS. The knowledge base is up to date and easy to use. View full review »
Malware Hunter and Incident Responder at Computer Network Systems
The most valuable features are the firewall and the IPS. View full review »
Bar-Lockwood says in a Dell Secureworks review
Information Security Manager at T-Mobile
Support staff is excellent. Staff was always knowledgeable, available and eager to help. It was not unusual that a support person went above and beyond what I expected. View full review »