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Order Management Hubs Reviews

Read reviews of Order Management Hubs that are trending in the IT Central Station community:
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Oracle
Real User
Solution Architect for New Products and Services at a comms service provider with 1,001-5,000 employees
Sep 13 2016

What is most valuable?

Siebel's most valuable feature is the web interface. As far as CRM's go, it's a very flexible solution, and we're able to customize the business rules with code and to integrate it with middleware applications to manage the rules externally.... more»

How has it helped my organization?

We manage all of our client records and interactions currently with Siebel. We generate within Siebel all of our provisioning and billing orders and send it through our middleware to our billing and provisioning applications, as I mentioned... more»

What needs improvement?

The interactions with social networks can’t be managed with this application, so we can’t consolidate all our interactions in one place, so you can integrate an Omnichannel solution to cover that missing feature.
Consultant
Microsoft Dynamics AX Functional Consultant at a tech services company with 51-200 employees
Feb 15 2017

What is most valuable?

* Finance & budget control * Inventory & warehouse management * Procurement & sourcing * Sales & marketing * Projects management & accounting * Production control * Services management * Call center * Workflow Finance,... more»

How has it helped my organization?

* Inventory movement control with accurate cost, so companies can follow up "Inventory costs". * Workflows in each module reduces time. * GL consolidation with sister companies. * Inter-company transactions have been simplified, reducing the... more»

What needs improvement?

* Implementation of new different business like fleet management (cargo), transportation management & equipment maintenance.

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Real User
Enterprise Architect at a energy/utilities company with 201-500 employees
Jun 29 2017

What is most valuable?

SAP Business Suite is an Enterprise Management tool enabling end to end management of most if not all areas of the business. The type of business will determine the type of implementation and the modules utilized. SAP is configured to meet your business requirements but provides standard practices and processes that in most instances should be able to be... more»

What needs improvement?

SAP is working on the interface which has been an issue for many years and reporting is always something that is lacking, however as the product is made to be implemented by all different types of organisations it really does come down to each company creating its own reports to meet its needs.
Real User
Senior Engineer at a retailer with 1,001-5,000 employees
Feb 27 2017

What is most valuable?

It has a very good user interface. It makes my life easy, because I am from the quality testing team, so it's easy for me to track any order. Since I am from Target, I need to track orders; tracking is very easy through the IBM Order... more»

How has it helped my organization?

I feel when the organization is big enough, you have lots of data and lots of the customers' information to be put in one particular place. For that, you need a customer relationship tool. Out of the customer relationship tools that I have... more»

What needs improvement?

Maybe the performance needs to improve. Sometimes when the load gets too much, it's a little slow. The performance issues are there.
User
Senior Consultant with 10,001+ employees
Jun 25 2017

What is most valuable?

Valuable for us is the flexibility of the SD module which allows us to address the complexity of this area.

How has it helped my organization?

The solution has enabled us to: * ascertain costs and profitability online * improve process control * improve stocks control * improve our planning and decision making process * take advantage of critical information online that allows us to... more»

What needs improvement?

We implemented almost all the modules. Modules that don't work so well due to lack of flexibility include: * Cash Management * Maintenance * APO. With the Controlling and Profitability Analysis, we would like to have daily actual margins and... more»
Oracle
Real User
IT Architect at a financial services firm with 5,001-10,000 employees
Jun 26 2017

What is most valuable?

I have found the assignment management and contact management features the most valuable.

How has it helped my organization?

With the implementation of the "assignment manager," we are now able to automate assignment rules that we previously had in "hard." This feature allows us greater flexibility when incorporating new assignment rules.

What needs improvement?

Extending the possibility for functional segregation would allow us to decentralize certain functions between different areas. In our organization, the administration of users (or executives who access the system) is done by an area. The... more»
Real User
Senior Manager at a logistics company with 5,001-10,000 employees
Jan 16 2018

What is most valuable?

FICO, especially newGL. It solves a lot of manual consolidation issues. Other than that, interco posting and cost management are a lot better compared to Oracle or Sage.

How has it helped my organization?

Strong financials for project/logistics integration and most of the functionalities, like interco posting and MM-SD consolidation, work out-of-the-box. Most of the integrations work out-of-the-box. The only thing that you need to spend on... more»

What needs improvement?

The UI: To train one user on SAP ECC takes at least two weeks. Though once familiarized, people can remember shortcuts and t-code for the change management is still high. Thanks to the vast majority of large organizations using SAP, the user... more»

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36
Microsoft Dynamics AX Functional Consultant
Around 6 years working in Financial accounting, business management & dynamics AX functional consultant. Currently: - Senior AX functional consultant with experience in Implementations including: "Financials - Trade & Logistics - Production control - Master Planning - Project... more>>

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