Robotic Process Automation (RPA) Database Reviews

Showing reviews of the top ranking products in Robotic Process Automation (RPA), containing the term Database
Automation Anywhere (AA): Database
William "Sonny" Kocak says in an Automation Anywhere (AA) review
Sr. RPA Developer at a financial services firm with 5,001-10,000 employees

The initial setup is a complex process that they make very straightforward. Their installation is very quick. It was relatively painless. Any pain that we experienced was on our side because we had to make sure we had the right permissions or direct privileges, or that we had a firewall that was configured properly. We had a relatively complex site where we had clustered Control Rooms and we're using load-balancing. Within a day or so, we definitely have it standing up and, typically, within the same day, we have it configured. That's assuming we don't come into any complications on our side where we have to go ask for permission to get access to something or for a new certification. Overall, their installation is fantastic.

It took about two days to stand it up, to configure it, and then to smoke-test it, and make it productive.

The setup was prior to my coming aboard, by a couple of months. Our company had talked with IBM and Automation Anywhere, so the strategy was definitely to go through the documentation and to have an Automation Anywhere expert help with the development environment. After having meetings and reading the documentation, they had a hand-holding approach in development. Then they documented the steps. They went into the next environment, ran through their documentation, updating it because there were some changes in the clustering as well and the load balancing. They got that standing up and documented that. By that time, they felt comfortable in production. They were able to go through and repeat the steps without having to go back to Automation Anywhere or IBM for support.

We had to repeat the process here about two months ago and set up a new model and set up a new production environment and some more servers. That's where I get the couple-of-days timeline from. I was following their documentation with our internal guy who did it. Obviously, we had some guys that do database, some guys that do the Windows Servers, and then, myself; I was doing the actual client side. We're all on the phone at the same time taking care of it and it's less than a day.

In terms of the very initial setup, starting from the planning stage, I wasn't here at that time. I would say that it was about four to six weeks, but that's mainly because they had other stuff that was going on, so they were just having the weekly meetings until they got ready to try it. I do know they started talking in May and by the end of July, they had it done, but there were gaps where they weren't working on it in there.

The actual length of time may be about a week because we have to do a change request. We have to go through a procedure where we get approval from the business managers and the lines of business saying, "Okay, we're ready to go live. We're going to go ahead and push this into production," and we need to do backups and have a contingency plan. We then have a meeting and make sure everybody is okay with the current test results. Once all that's done, we can deploy in one night, have it smoke-tested, and have it running the next day.

For the actual deployment steps, you really only need one person but, typically, we will have the developer, a business person to do a smoke test, a Windows person and a database person; four people, only because we have separate roles here. Technically, it only takes one person, but developers don't have any permissions. But we need a developer in case something goes awry to help out the build person who's pushing it. If there's something they can't do, then they need the Windows person to handle any kind of Windows services. And if there's a database issue, you need a database person to run a script. Four would be max, but that's actually very typical in a lot of corporate deployments.

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AutoMan9843 says in an Automation Anywhere (AA) review
Automation Manager - Nordic at a financial services firm with 1,001-5,000 employees

We use it to automate all kinds of business processes. The primary use case is the RPA platform, even though they have the cognitive platform and the analytics platform. We use it for so many different things it's hard to focus on one, but it's automating business processes in our banking system.

We're interfacing a lot with Excel, our ERP systems, some legacy systems, the databases, file folders, text files, CSVs. It's hard to pin down one.

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Automati8812 says in an Automation Anywhere (AA) review
Automation Architect at a tech services company with 10,001+ employees

There are some places where Automation Anywhere needs improve a lot, especially from an integration perspective. We have had to build our own scripts to make this happen, building a bot in Automation Anywhere, along with some scripts. However, we have not yet implemented the Automation Anywhere MetaBots. So, once the MetaBots are implemented in our area, we should be able to achieve more.

If the bots become more stable, we can completely avoid using our additional scripts.

I would like to see the record management, data tracking, and database feature. Some of these have been implemented in the version 11. I have not used the latest release, version 11. Also, if some various cable features which come out with it, that will be really helpful.

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RpaDevel3794 says in an Automation Anywhere (AA) review
RPA Developer at Verizon Communications

The MetaBot is a valuable feature.

We can integration with other APIs, which is a good thing. This helps us with our database integration. For example, we have done an SAP integration, which is great, since SAP has a lot of manual work.

IQ Bot is great for invoices. It helps a lot for retail and on the SAP side.

Ease of use:

  • For developers, the Control Room components are very popular. They are easy to use, along with the Repository Manager, Schedule Manager, and maintenance of the bots.
  • For people from nontechnical backgrounds, the product is simple from them to use. Everyone can learn it. It takes about two weeks on the tool.
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SeniorDi7ec0 says in an Automation Anywhere (AA) review
Senior Director, Digital Transformation at a financial services firm with 501-1,000 employees

Make sure that you not only look at what the business needs are, but how the business will use the product when it becomes operational. It's relatively easy to get a bot developed to do what the business wants, as long as they have a good process laid out. But what is more difficult is that when you go into production you have to understand how you can schedule it if it's attended. Our three bots are unattended. You have to understand the scheduling aspect, you have to understand what happens if it's not happy path and there's an issue. Who does it go to? How is it going to get monitored? And you have to understand how your infrastructure is supported. Our infrastructure is kind of complex which is, I think, why we're running into some of the issues we are.

The users of Automation Anywhere in our company are all business users who support our clients in the back-office, whether that's trying to do fee calculations or account calculations. We only have three bots and the number of business users is probably less than 20, in total, who will be using it once we go live. It may be more as we get further along but right now it's less than 20, probably closer to 15.

We're trying to get it out to different departments, so ultimately there could be 50 users, maybe even 100, but that's more long-term. We might get up to 20, but I think that's as far as we'll get this year, unless we start having a lot better success.

Part of our problem is that for maintenance we require at least two people. Deployment is actually pretty straightforward, but we need about two people for that as well. The people involved would be CM, configuration management, our technology architect, our operations infrastructure, and our database team.

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BPM Analyst at a financial services firm with 1,001-5,000 employees

The technical support, from my experience, has been very good. Granted, sometimes there has been a little slowness, but if I deemed it critical, or whatever, then I've had conversations with our customer service manager, or anyone, and they've been able to get me with somebody in architect, which has been phenomenal.

When we did the upgrade to version 11.2, it was sort of complicated, because we had to start all over. We had to bring in new hardware and a new set of new databases, but the gentleman who helped me out was great. He fully documented the process for us, which was awesome, because I didn't have that from the original installs of version 10.5. Because he documented it, I was able to go through the upgrade from versions 11.2 to 11.3 very simply and fast. I would say the technical support is very good.

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Diego Salas says in an Automation Anywhere (AA) review
Senior Software Developer at Experian

We have many solutions, like Data Rebate, for example. We need to compare this information, regardless of the information that we save in the Experian databases, against information in government websites, in order to ensure that everything is up to date. The information of the company address, for example, took around 47 minutes to compare, while using RPA it now takes around 10 minutes for each one.

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Dimitris Papageorgiou says in an Automation Anywhere (AA) review
Partner at Ernst & Young

The perfect example that I have is where we're able to address an audit finding for a client. They had a situation where they had to show a tangible and very scalable solution to an internal audit as part of a finding that they had in the payroll area. In that situation, we created a database for them that worked alongside Automation Anywhere to conduct the validation and checks that were required to appease and provide comfort to the internal audit, while accomplishing savings in the form of error omissions.

We automated processes within: finance, accounts payable, accounts receivable, invoicing, validation, HR, payroll, onboarding, candidate screening, and IT from a provisioning perspective.

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Chinmay Dhabal says in an Automation Anywhere (AA) review
Application Developer Analyst at a tech services company with 5,001-10,000 employees

One of the clients that I worked with to automate their process received invoices from 12 different companies and different regions. These are the process steps that we automated:

  1. We could get the data from PDFs (the invoices were in a PDF format).
  2. We accepted the data, uploaded it, and filtered out some of the data. 
  3. Once we extracted the data, we use it to search data on particular websites for a particular invoice number to be processed. 
  4. We used the invoice number to process the invoice.
  5. We got approval for the invoice. 

I worked on another process where it generated offer letters for different people with templates. We would get the data in a dump. We would take that data put it into a template, and then into a Word file.

With another client, we used to receive around a million files. Per day, we would have to process around 70,000 to 80,000 records, uploading data where the volume was huge. We deployed the process in multiple bots, using about 20 bots to get the process done. For this client, every second used mattered. We had to code the bot in such a way that we could save every second for them. We had to figure out how much time the bot took and the cost savings for any particular data. We used the workload feature of Automation Anywhere get it done. The manual process took around 30 to 40 people around five to six hours a day, where the bot finishes between one to one a half hours. This was a huge time savings for the client.

For the client with 70,000 to 80,000, we created an SQL database to maintain all their records using bots. E.g., if a bot failed, then another bot would retry using the same information. In the "You Ready" phase, this process was 95 to 98 percent successful. When we finally moved it to production, we had between 99 to 100 percent accuracy. This took us around one and a half months to set up. Two development levels were involved along with an architect who was guiding us.

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Aman_Kumar says in an Automation Anywhere (AA) review
Technical Analyst at Tesco India

The API feature is the most valuable feature for some process, especially for the Clubcard. It helps us with validation of databases.

We are able to do a lot of things with MetaBots.

The management works well.

One of the great things about Automation Anywhere is that it is a developer friendly. If someone doesn't know the technology, but is logically strong, they can easily learn the tool. This is very good for us. We can train anyone in a short amount of time. 

If someone is not technical, they can also easily learn the tool. You do not have to write in syntax.

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Madhuvankumar V says in an Automation Anywhere (AA) review
Senior Software Engineer at EMC Corporation

I would like to have the MetaBot screen name title dynamic instead of static. This would allow us to use wild card entries and make our lives much easier. As it is now, we cannot automate using MetaBot because the screen name changes. The only way it can be done is to use multiple MetaBots.

We are having a problem when trying to automate the opening of very large Excel files. One example is our 70MB Excel file, which normally takes approximately twenty minutes to open. Automation Anywhere crashes before it opens, so we moved it to Instaknow-ACE, which is another RPA tool. It imports the Excel file, creates its own database, and then you perform whatever operation you want. After this, it generates the output result without crashing. If this were fixed in Automation Anywhere then it would be a large benefit because we are in a phase of moving away from smaller automation. We are doing a lot with bigger data, and most of it is still in Excel files instead of a database. It isn't the fault of Automation Anywhere because it is Excel that is crashing, but we need to have a feature where Automation Anywhere can import Excel files directly.

The stability of this solution needs to be improved.

The OCR capability needs to be improved to be made more accurate.

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ITDeve824d says in an Automation Anywhere (AA) review
Associate IT Developer at a healthcare company with 10,001+ employees

Better support for Excel is needed because there are a lot of limitations and we are having issues with it. We do a lot of Excel work, and if we could use it as a database then it would help a lot.

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AjayPatel says in an Automation Anywhere (AA) review
Consultant at a financial services firm with 10,001+ employees

The most valuable feature of this solution is recording macros. The MetaBot is also great.

People can easily go in and automate anything they want.

This solution will connect to the database directly.

DLLs can be used to automate the MetaBots.

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Nachiketh Ramesh says in an Automation Anywhere (AA) review
Associate Consultant at a tech services company with 51-200 employees

Scalability is very good, except in the case of IQ Bot.

IQ Bot has problems with respect to scalability. As an example, consider that you want to upload one thousand POs per day. You have two machines, and you want to split the work, but there is a problem. IQ Bot is going to put the output into the same output path, but how do you know which machine has generated this output? How do you map it? This is an inherent flaw that hinders scalability in the long run. IQ Bot doesn't even let you know whether an output has been generated. They have a database, and I built a custom bot to look at their database to find out if the output has been generated, or not. However, people have told me not to touch this database because it is proprietary.

The other point with regards to scalability is that it doesn't just happen out of the box. You do not just add a hundred more machines and have it work in the same manner. You need to use it in tandem with an SQL database, or another application like Tableau. If you do then it will be very strong and very robust. It will be loosely coupled but highly scalable.

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Abdul Subhan says in an Automation Anywhere (AA) review
Senior Automation Engineer at Ryan india

The primary use case for this solution ranges from the web scraping to working on more complicated applications, which are built in-house. For example, in the case where we would have to get into an application that is not automation-friendly, we would use the OCRs to recognize the fields, insert information into the application then extract some of the information. We also do a little on the database front.

We are a solution provider for a back-end team who works on a different manual task.

We tried the same type of flow automation using a Python and VB application, but we don't have the leverage of OCR which is available from Automation Anywhere. 

Most of the automation that we currently handle is that which has already failed when using the previous versions with the VBAs and Python.

We are using this product on-premise, so we still haven't upgrade to the cloud.

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Principa8942 says in an Automation Anywhere (AA) review
Principal Analyst at a consumer goods company with 10,001+ employees

We have been using Automation Anywhere since version 9. Over that time the stability has improved a lot. We are expecting it to be even better in coming versions and this is why we are looking forward to our migration to 11.3.2 in August of 2019.

In program versions 10.3 and 10.7, what we were developing was okay. The stability was fine. In version 11.2, we had basic client login issues and database issues as well. When we have a better foundation as far as the stability, we are hopeful of getting better updates.

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Sachin Chitranshi says in an Automation Anywhere (AA) review
Senior Consultant at a financial services firm with 10,001+ employees

I do not think it is straightforward to start working with this product. It's a little complex to start out working in the database. After this when you gain a little experience with the product, then you will understand it and be able to smooth out your processes and how you approach development and it will be easier.

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Technica3594 says in an Automation Anywhere (AA) review
Technical Lead - Robotics at a tech services company with 10,001+ employees

The whole package that Automation Anywhere offers is really good. The variety of commands that it offers made to play well with other integrations. It could be using a C# module, code on JSM, the APIs — I want to use database XM. Ultimately, I want to use anything that makes it friendly for me to accomplish what I need to. That is a help because it often will be something I have already learned, it will be easy to access, easy to build, easy to sustain — as long as the commands work as expected.

Unattended Automation is the best feature for me. Because I use it extensively, it is also one feature I am very familiar with and so it is also one of the areas that I would like to see more improvements on. Any time I speak with people who promote automation and say that it is unattended, they may have a machine perform an operation. Very few understand that each unattended operation packet is unattended at all times. No matter what time of the day, if you just click Run once and it operates to get something done. You don't continuously relaunch it.

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Avinash Nyamati says in an Automation Anywhere (AA) review
Senior Analyst at Merck KGaA

Automation Anywhere is unable to connect to the database directly. What we are doing now is directly writing the PL/SQL scripts and trying to push the data from the database into Automation Anywhere. This feature is available in UiPath, but not in Automation Anywhere.

I am unaware if Automation Anywhere is able to read unstructured data, build some intelligence around it, and then push it into the application. We do have some requirements in our organization where invoices are scanned, and based on the data, hard copies of the data are fed into some applications. Today, we are using different tools for these features, but if it is available in the tool, then that would be good.

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Surendra H says in an Automation Anywhere (AA) review
Head, Computer Science at Christ University

There are many valuable features, including the reading material and taking data from websites. We can move quickly working with PDF files.

We can see what the bots are doing when they are working.

I like the bots that take data from databases and websites, then change it into another format. The bots can use this data to fill out forms, which is very tedious.

It is very easy for anybody to learn. Anybody spending time for the solution can learn it.

The UI is great and intuitive.

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Sangameshwar Biradar says in an Automation Anywhere (AA) review
Assistant Professor at Gitam

We have a student database that contains over a thousand students and their results. When a student wants to check their individual mark, they visit the university website and they enter their registration number to check the data.

When we want to get a list of the student marks, all we need is a list of the registration numbers in Excel and our bot will automate the task. With the press of a button, the bot will collect all of the student results and display them. This will take at most one minute, instead of an hour. Within one minute we can view more than one thousand students and their results.

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Guruprasad Belle says in an Automation Anywhere (AA) review
AVP at a computer software company with 10,001+ employees

One of the challenges that I think should be resolved — from what my team was telling me — is that Automation Anywhere is not able to connect to a database directly. I have not evaluated this myself. There may be good security reasons for this, but it should be possible.

For example, generally what we do now is to write scripts to push the data from the database and into the automation event. The direct access feature — which is not available according to my team — could solve the issue with the scripts. There's room for improvement in making more flexible solutions.

As of now, because I have not used the new version very extensively, I don't have any reference to say what features should be added to the next release of the product. My one thought is that I don't know about the possibility of reading from unstructured data and if Automation Anywhere has any features to access unstructured data sources. It would be good if it can read the data and build some intelligence over that to push data to the right application. We do have some requirements from clients in other organizations where invoices will come in to be scanned. Based on the analysis of the data, copies of the data can be sent to different, appropriate applications. We are using different tools to do this now. If this kind of feature for reading unstructured data is there, then it will be easier to incorporate in processes. That is good to add if it is not there already. 

There can be some options to connect to the database directly where we should be able to add some data. 

There was a limitation where we were supposed to login remotely to one server and carry out some actions. That integration was not possible.

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Gurvinder Singh Dhaliwal says in an Automation Anywhere (AA) review
Director at Goldensource

The setup was straightforward. However, the reinstall was not straightforward, but it wasn't complicated either. There was an issue with configuring the database once.

The bot for monitoring applications did not take too long to create, about two weeks went into it. After that, there was some back and forth for changes. Then, we created another bot for scanning clients' mailbox. It creates a front office ticket, depending upon what's in the mail. 

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Vimalraj Nagendran says in an Automation Anywhere (AA) review
Senior Manager Middleware at Extreme Networks

Right now, the audit trail sits in file systems. I would prefer it to be in a database where it is queryable and searchable. 

Another major downside is an upgrade. If I have to switch over from single sign-on to non-single sign-on, etc., then it's a complete reinstall. When I do a complete reinstall, I lose a lot of information because it's a new instance. I'm not able to bring information from the old instance and my metrics are all gone. I basically have to reset the whole infrastructure. I would like to see an option to switch over to single sign-on post-installation. It should not have to be a reinstall. It should be part of the installation or configuration.

I wanted to see a cloud version and mobile app but those will be available in the A2019 version.

I would like the bots to be more automatic without having to check emails, which is how we have our tool setup. Going forward, the bots should be more interactive.

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Technica8809 says in an Automation Anywhere (AA) review
Technical Lead at Verizon Communications

As of now, we are migrating from a Micron database. Once we have completed that, we believe the scalability will be a cakewalk.

We have almost 500 bots spread across different portfolios. They are scheduled and running on daily basis.

We did not integrated this solution with any other applications. This is running as a standalone thing in our environment.

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SrManage8b39 says in an Automation Anywhere (AA) review
Sr. Manager at Tata Consultancy Services

Change management can be an issue because as applications change, the bots need to be modified.

There are some business areas for which this tool is not capable of doing, such as in the areas of graphically-based input. The image capturing of the network management systems is not up to date for all of our customers' processes. We are seeking some kind of improvement in this light. We have use cases that the tool does not currently support, and we will be able to do many more if this capability is also covered.

Technical support for this solution could be improved if they categorized according to severity. At the highest degree of severity, one dedicated person should work to resolve it as early as possible.

It would be helpful to have a repository of use cases that are created by different customers. They could be accessed from the Bot Store. For us, it would help if we had access to use cases specifically for Telcos.

We have a lot of problems installing for some customers. In particular, if it is a distributed environment then we face challenges. For example, the database should be installed in a network other than where the control is installed. It can be very time-consuming, and support for these situations is very important.

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Baskaran Chidambaran says in an Automation Anywhere (AA) review
RPA Specialist at Olam International

Technical support has been a great asset. We have been encountering migration issues associated with database activities due to computer database back-end. We have contacted the technical support with database issues due to object cloning and SAP Objects. They have been helpful.

Their response time is within one to two hours. In some cases, it has dragged on up to six hours. I haven't found it dragging on for one to two days.

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Deepak_Batra says in an Automation Anywhere (AA) review
Country Head and Controller at Evalueserve

One of the use cases of IQ Bot that I've seen is the claim processing in the insurance industry. There are tons of manual forms coming into the input files. Everyone has to work on those files manually to create a structured database out of them. It takes lot of time for them to really do it. Whereas in IQ Bot, if you run the engine, and have the scanned copies of these claims processing forms, they just get converted into very good structured data in a few seconds. Later on, you can utilize that database the way you want it. You can do a lot of analytics out of this, which would not only save time and create efficiencies, but it also brings in a lot of value for the organization whose data is being analyzed and structured.

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MichaelWilliamson says in an Automation Anywhere (AA) review
Automation Lead at University of Melbourne

The initial setup actually came before my time at the organization. I think it is a little bit of an ongoing struggle, because we don't deal with the infrastructure. We have a separate infrastructure team that sorts all that out. So, sometimes there are communication issues just trying to get our internal IT team onboard to run through the installs and that sort of thing. But, definitely with the new cloud version coming onboard, we'll be looking toward going to that. Hopefully it'll resolve some of that friction that comes about through the install process and complexity.

Obviously, the easiest way to create a bot would be using things like keystrokes. It's very intuitive, simply entering the database and what you would see on a keyboard. However, it doesn't really relate to what you're seeing on the screen. So, quite often, you'll be entering data in the wrong field if there's a performance issue with the system. While if you use object cloning, which is another function within the software, it's more dynamic. It'll wait for certain fields to appear, then you will lower the risk of breakages of code.

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RPA Development Lead at Intellect Design Arena Ltd

The initial setup is easy. As a first step, it will ask for the location. As a second step, if you want to add an SSL certificate or database. There are just four steps of installation. It's very usable. Anybody can easily install Automation Anywhere, if they want.

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Blue Prism: Database
Nancy_Sachdeva says in a Blue Prism review
Process Automation Lead at a energy/utilities company with 10,001+ employees

Across different business areas, the use cases differ.  The back-office, for example, are more along the lines of reconciliation of data, the back-end operations. We have use cases in our dispatching department as well, where use cases can be like data is gathered for traders to make intelligent decisions, or nominations power plants to the website. 

Some use cases in our procurement area and our financial services.

Our goal is to free our employees to do more value-added tasks, while the robots do the manual activities. That way, employees can move on to more sophisticated tasks. The robot does its work but the employees are still in control. For example, the dispatcher is still on the desk and looking at what a robot has nominated, for example.

We have use cases where RPA is integrating it with machine learning, with chat bots. . Our idea was to start with the basic robot and then make them more sophisticated by adding natural-language processing or machine learning. We have a couple of use cases there, as well. But the repetitive-task use cases are more common.

Our application server and our database are on Azure cloud. But you have to use a virtual machine to access it and that virtual desktop environment was on-prem. Currently, a project is going on to move them to virtual machines as well. So the Blue Prism hosting is currently on our private cloud, Azure, and the virtual machines are on-prem and will be moved to Azure in two months.

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UiPath: Database
FlorentSalendres says in an UiPath review
Senior Consultant at a consultancy with 201-500 employees

Citrix automation is something complicated. This is something that is a little bit volatile, but UiPath, I think, is one of the best, if not the best in the market to resolve that.

UiPath allowed with database activity to get the SQL to obtain the data directly. Just getting the data we weren analyzing was taking the end user several minutes and 10 seconds for a SQL query to get all the data. Then you can do the checks. This was incredible. Actually, the task was estimated at about 10 minutes, and the robot was doing it in 10 seconds.

I think what makes UiPath so great is not only technology. For me, they have better tech. It's not only about that. The first thing is they are a very open company. They are very open to customers. They have a community version that you can download for free. You can go home and try UiPath yourself. I don't think is as easy to do it with other vendors, other tools.

Most of the competitors did not take the web approach. If you are familiar with the technology, you know you would rather use a web application. Now on my phone, I can go to the Orchestrator and start a job. This is not possible for other competitors as far as I know. 

I would give it nine because perfection does not exist, but they can still try to do it, to reach it.

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Russell Barrett says in an UiPath review
Robotic Sales Specialist at T-Impact

In one of our legal scenarios, we had a situation where they were trying to deduplicate their database. They worked out that the man-hour cost for deduplicating that database was 11 man-years. We got that down to 30 days with a saving of 3.89 million pounds in what they would've expected their cost of that process to be.

As a sales-based operation, we get a lot of inquiries through our own website. We were finding that we were extrapolating that information, putting it into an email, I think into a spreadsheet, putting it into Salesforce, whatever. We've now got our own robot, which we've built, which opens up the backend of Wix, which is our website building tool. It receives all those inbound inquiries. It then goes out and looks at the public domain. We'll use that email address, or use a name against LinkedIn, against Facebook, against Twitter, to find out any more information we can find about job titles, maybe phone numbers or email addresses if they're missing. Get all that data out, build up a real case for that client, then the robot would enter that data into Salesforce, it will send them a welcome email to say, "Thanks for you inquiry, please find attached the information you've requested." Bring them straight into Salesforce, set up a reminder, and then send me an email to say, "Follow up this client, they've downloaded some information from our website." We've automated that whole process, and we can then use that for events, and seminars, and webinars, everything else that we hold, because they're genuinely interested clients, and we get around that GDPR issue.

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seniorde990159 says in an UiPath review
Senior Developer | Data & Automation at a consultancy with 10,001+ employees

UiPath Studio as a whole (the very 'core' component of the entire platform) allows you to concatenate all the different pieces/actions/sources you need — and doesn't matter which one that is (API, web, database, legacy system, OS application, email, or anything else like Excel, data transformation or even OCR).

Also, I'd like to highlight Academy (and e-learns) — it's very good and provides you with everything necessary you need to know.

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Agenor Roris Filho says in an UiPath review
Business Analyst and Process Consultant, Test Lead at a tech services company

The solution architecture should be reviewed to offer more opportunities to small companies or small entry level projects. For example, they could accept SQL Server Express Edition or other open software database engine; and allow all components installed in only one server, at least up to 10 robots.

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Bejoy Edison Mark says in an UiPath review
RPA Team Lead at a tech services company with 201-500 employees

Reading non-PO invoice details from SharePoint form, validating it, sending it for manager approval, and on receiving manager approval mail, entering the invoice details with invoice and approval attachments to SAP.

Getting forecast values of demand management processes in an Excel attachment and mail body from customers directly, analyzing it, processing it, and inserting it into the database so that the demand forecast team can get data easily without human effort.

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Arjun S Meda says in an UiPath review
Robotic Process Automation (RPA) Evangelist | Startup Community Builder | Public Speaker | Ex - Info
  • Invoice processing
  • Claims processing
  • Vendor onboarding
  • Product fitment analysis
  • Database monitoring
  • Interaction with FTP and analyzing XML files
  • Underwriter quote submissions
  • Automating reconciliation of reports.
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Rafael Arcanjo says in an UiPath review

Web scrapping for us is the best tool so far, as well as data scraping. We have obtained many good results, and in the near future with these databases, we have the intention to move towards some possible interaction with big data.

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Renato Chagas says in an UiPath review
Network analyst at Filiperson Special Papers

Work automating demands of our clients like emails and withdrawal of data from PDFs to database.

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Henrik Leisted says in an UiPath review
Senior Research Associate at Novozymes

We have a lot of maps worldwide which order some stuff from my department, and this is the compiled path. This goes into our database, then it comes to us. 

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Swaroop Kumar Sahu says in an UiPath review
RPA Developer at Danfoss

You don't need to know coding, as it's pretty straightforward. The graphical user interface is easy to use. It is drag and drop. You do need to understand the basics of what's happening, what you're doing, and how the technical things work. However, after a short bit of training, you can start doing stuff, and the more you learn, the better you become. 

There are so many workarounds. It allows you to do complicated things in such an easy way. UiPath has provided so many APIs that make it easy to interact with other databases or applications without even going into them. If I want to download something from a website, then I don't need to necessarily go into it, I can use the API function, which is very cool.

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Rene Abel Christensen says in an UiPath review
RPA Process Consultant at Statens Administration

The ability to integrate between legacy systems is the most valuable feature. We use it mainly to replicate manual processes, where you just have to pull out data or pull down large volumes of customer information, in general. We work across many individual customers, who are individual entities or individual databases in our ERP system. We work across about 220 databases. Therefore, the task of logging onto different databases alone is quite cumbersome.

The main thing is to make data available to the employees when they start working mornings, instead of them starting drawing out reports to see if there is anything that they need to act upon. With these legacy systems, which work on a one-to-one basis, we tried to batch process them a lot more.

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Manisha Katram says in an UiPath review
Developer at Octo Consulting Group

The solution is very stable. Even if components lose connectivity, or the database dies, as soon as it comes back up, it just reconnects and goes.

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Kenneth Suen says in an UiPath review
Strategy and Analytics Consultant at Deloitte

RPA overall is about routine, mundane, structured tasks. We use a number of them at my client's work in terms of how do we do back office reporting for general deliverables, contract compliance, etc. 

We had a few different reports that we had to do every month. We have to hand-jam them into a very poorly-formatted database which had weird drop-downs. Instead of entering them manually, and spending a day or month just punching in titles and numbers, we compile it onto an Excel sheet and have a bot run and dump all that information. 

All I have to do is tweak what information has changed from month to month. This has made my life a lot easier.

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KamranKhan says in an UiPath review
VP Strategy at Interimage

Our primary use case for it right now is in human resources. We are using it as a recruiting capability where we receive resumes in from recruiters, one in particular. Then, we're looking at the emails, pulling data off the resumes, and loading it into a database. We are also identifying resumes which might need some additional clarification. This saves a lot of time, so somebody doesn't have to go through each email, evaluate them, and pull the resumes down.

Our customers are the DoD, mostly, and some civilian agencies.

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Director92ca says in an UiPath review
Director at a consultancy with 1,001-5,000 employees

One of the main use cases is stringing together different applications, like a financial system to a database for data manipulation or data extraction. Then, all sorts of little things are added onto that from a process prospective.

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Conrad Tyson says in an UiPath review
Data Analyst at BAE Systems

I personally do a lot of process automation and data visualization. I work with a lot of people in procurement and finance to pull data from a lot of different systems, consolidating it, and creating reports, then presenting it. What I do a lot of is taking that consolidated data and creating automated reports with Microsoft Power BI and visualization tools. A lot of where people get hung up is pulling the data and the amount of time it takes to do that. So, people want to be able to automate their processes, as well as have my reports.

When I heard about UiPath, it addresses the initial problem of having to constantly pull data, get updates, consolidate the data, then model it in Excel or other sources, like databases. Being able to speed up that process, then connect it to automated reports, can fully lay out that entire pathway. 

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Automati62f1 says in an UiPath review
Automation Engineer at a consultancy with 1,001-5,000 employees

The initial setup is straightforward. I've used other tools where there are components that you have to install prior to installing the software. You have to create a database and things like that. Whereas, with UiPath, it was a very light install. You just have an executable. It is able to install the components that it needs on its own. There was no other configuration that I had to do on top of that to get rolling. That's a major plus to me and, especially, to our clients. If we don't have to spend as much time getting them configured and set up, it's better for them.

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Richard Autry says in an UiPath review
Consultant RPA Developer at a tech company with 10,001+ employees

The complexity of the initial setup depends on who you are. First time implementing, it seems a little complex. If you know how to develop UiPath, it is more straightforward. I had to walk somebody through the implementation setup of the environment because they had a lot of questions about where they were going. For software development is not that complex, it is pretty straightforward.

Having some understanding of database management and services is helpful, so you understand the inner workings of UiPath.

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Kalyan Appana says in an UiPath review

We have used this product to implement automation for several things, including:

  • UI automation that updates a project's status based on conditions
  • Gathering data from web sites
  • Excel functions related to HR operations
  • File checks, to determine the validity
  • Python and .NET scripts to connect to different databases
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reviewer1214574 says in an UiPath review
Senior Manager at a financial services firm with 10,001+ employees

Regarding both attended and unattended bots, I think there are places for both and it comes back to the purpose of what you're automating. I think attended is going to be great for the casual users of applications. It's a lot of the call centers and even some of the system developers. The unattended are places where you can really find those scaling volumes and processes. Typically back-office functions are unattended.

I would rate it a nine out of ten. There's always room for improvement. For me, it's very intuitive and logical. I grew up with a little bit more of a technical background so for me, it fits in well with my needs.

I would encourage someone considering this solution to use UiPath, especially if they're automated and especially with UiPath's new one-click cloud solution. It's so fast for them to get started. I would encourage them to be up and running in the same database to try it out.

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reviewer1214526 says in an UiPath review
Robotic and Intelligent Automation Lead at a consultancy with 10,001+ employees

I have seen some cases where there is backend automation, but it was a series of processes. With this solution, they combine all of it into one. There were few human-interactive automations. Rather, it was batch-job processing of databases, etc.

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reviewer1214619 says in an UiPath review
Senior Consultant at a financial services firm with 10,001+ employees

The initial setup has been complicated for us. After we went live in production, one of the issues we saw, but didn't realize initially, was that even though the tray was not open, by default though, if the bot is pushed onto a user's machine then it will be connected to the Orchestrator. Even though the user is not running the process, the bot always stayed connected. That was causing a large load on the Orchestrator and we didn't realize it until we started increasing from three thousand to twenty thousand users. That's when we were seeing a lot of timeouts. The production connection kept dropping and we were not able to figure out why. UiPath helped us to restructure the whole SQL database and the way we established the connections.

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Lisa Bruecher says in an UiPath review
Manager at Vindelici Advisors GmbH

Our client's companies have extensive issues with SAP and getting information out of it. They have another technical ERP system with an in-memory database where they don't get the information out of it, then have to add it manually to SAP. That will be probably the first big use case for automation. So, we will get a bot reading it on the database from the Citrix environment and probably moving it to SAP.

The client will probably have it on-premise. They tend to be really risk adverse in terms of Cloud solutions. We have tried to get them to use the cloud more because it's just easier.

We are using Studio Orchestrator, and unattended bots. I have programmed attended bots before.

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Murali Kothapalli says in an UiPath review
Senior Analyst at Salt River Project

We don't like the attended bot experience, where it requires the user to be hands-off. We installed it on the user's machine, and the user should not touch the mouse or keyboard because the moment they do, it crashes. It takes over the machine and cannot work in the background. For this reason, it is difficult to work out scenarios that are purely attended. 

For example, we have a process that downloads two files and then does some massaging of the data. Now, the data needs to be looked at by the user. An email is sent and the files are deposited into a common folder, and the user will address the task when they have time. After the user manipulates some of the data or makes decisions, it can proceed to the next step.

They drop the modified files into the common folder, but the bot doesn't react because there is no feature in Orchestrator to trigger based on the arrival of a new file. Instead, we have to put in a call to check periodically, whether it be five minutes, fifteen minutes or some other interval. This is something that we don't find desirable.

Creating a trigger that is based on either the arrival of a file or the arrival of an email is a common scenario and it should be built into the platform so that I don't have to code for it every time. As it is now, there are only two ways to trigger a bot.

Orchestrator does not have a good filtering mechanism to look for jobs, and the table view needs to be improved.

From the UiPath side, one thing that irritates me is that you cannot find the downloads to upgrade to the new version. I'm a paid customer and I log in with my credentials, but I cannot download it. I need to create a ticket, tell them who I am, and I have to give them a long list of things that I don't remember. They will address the ticket maybe today or tomorrow, and then finally I get a response. When I use other tools like Microsoft and SAP, as a customer or subscriber of the tool, I just download the latest versions and install them on my servers. When I have a mandate to do work, I want to be able to do it. However, when I can't download the file and have to wait for a ticket to be answered, this wastes my time.

The integration with Elasticsearch and Kibana is a struggle. They are not UiPath products, but they are recommended by UiPath. Some documentation is provided, but it is an Orchestrator installer package the just installs itself. I had to do a lot of experimentation on Windows machines because the configuration is different for Linux machines, and this gave me some trouble. There is a lot of information about this in the UiPath forums and I spent a lot of time on it.

Right now, I have a set of configuration data that I put into an Excel file. The users can change the file and my app will run using the configuration variables. A problem occurs if the Excel file is not closed properly because there are locking issues. This is a pain because the bot crashes when opening a locked file. There is something in Orchestrator called Assets, but it is kind of limited. It only accepts text and a credential. It would be nice if it had a simple database table, say to be able to create a couple of columns that I want to set up for a bot-related task. Rather than a single piece of text, there is a whole table of information. My users will be able to edit it, based on the permission that I assign. Then the bot will look at it and work according to what is specified. This would be a great feature to have.

I would like to see the Studio web-based so that we don't have to install it on everybody's desktop. 

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HimanshuJoshi says in an UiPath review
Consultant - RPA at a tech services company with 11-50 employees

I am using it for a project that we did for our client e.g HR automation in which we create, update, and delete the employee the database which includes master data management, active directory, and SNOW as the used environments for the solution.

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reviewer1266324 says in an UiPath review
RPA Solutions & Support Lead at a consultancy with 10,001+ employees

As more and more organization units are trying to use RPA, there might be a need to have separation of data within multiple tenants or organizational units. Not only on the front-end but also the ability to have a separate database for each Tenant. This will leave no room for the enterprise security team to raise questions on data separation. 

I feel that a Host Admin, being a master Admin, should be somehow able to login to different tenants. 

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reviewer1427226 says in an UiPath review
Managing Associate at a legal firm with 51-200 employees

We use it to automate searches in public databases. We have lawyers who need to search for various companies. For example, we are searching insolvency files for a list of business partners, so we use the robot to perform the search and notify clients about its results. Thus, it helps us with our work in searching public registries.

We have the Studio license and attended robots.

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Kryon RPA: Database
Yaniv Straus says in a Kryon RPA review
Delivery Manager at Delek

Take the training course. At least the person who is going to program the robots has to have some background in information systems in general and in more specific, operation systems, in programming and in Office, of course. He has to have a technical orientation, database knowledge would help him, as well as system analysis capabilities.

In terms of ease of use for business users, the only users are me and 2 other persons in the information systems department. Currently, we have only unattended implementations and no attended implementations which would require a user in the organization to operate it. As for programming it, it requires up-front training. The e-learning, at least at the time that we started working with Kryon, was not enough. Just the basics were there. When we tried to do some more complicated stuff, we had to understand it better. We took the four days of training. After that we started all of the implementations.

As for helping our workforce embrace digital transformation, I wouldn't relate Kryon to that, at least not yet. We are still not using it for digital processes or a digital environment. But we plan to do that in the upcoming weeks. There is a process to create a new customer, which today is very complicated. The last part is to just type the customer's details into the system. I'm thinking of using Kryon which would complete a fully digital process.

In terms of my rating of nine out of ten, there are many things that I'm not sure of. For example, it takes a while to launch the Studio, something like a couple of minutes. It could be that my laptop is not strong enough. It might be that our virtual server doesn't have all the necessary memory or CPU capabilities. It might be many things, so I don't want to say that it's only due to performance issues with Kryon.

We found a bug in a database trigger with Oracle Database. I know that it works mostly with the SQL server, but we are using Oracle, so that's another issue that came to mind. The fact is that we found this bug something like six months ago and it's still not in the new version. As far as it was communicated to me, it will be part of the next version. If that bug was critical for us, maybe I wouldn't have rated it a nine; maybe it would be a six or seven or eight. But, luckily for them, it's not highly critical for us. I don't know how they prioritize bug-fixing. I suppose that there are not too many Oracle Database organizations among their customers, at least not in our market. Therefore, maybe they prioritize this somewhere at the bottom. But for us it's a bug and we cannot use this functionality, which is required. That's why I took off one out of ten. Besides that, it works, it's stable, it has nice performance, and was, therefore, a good decision to go with it.

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Adam Staude says in a Kryon RPA review
Manager, Application Support at a consumer goods company with 1,001-5,000 employees

Process Discovery is brand new. We are on 19.1 for it. I know on 19.2 that they change the architecture completely. From talking to some other companies that use this, it sounds like we are missing some pretty big features that we will need. We will be doing an upgrade here in the near term. In general, Kryon's upgrade process is basically uninstall/reinstall at this point. They don't have an easy way to upgrade the software in place, which would be an added benefit. The process is not difficult. We have just a handful of robot machines with high availability enabled, along with a couple of app servers and a couple of database servers. Still, that's 12 machines which all need to be upgraded, and that is no simple effort when you're talking about a full reinstalled software. If we fully utilized our licensing by scaling out, we'd have more than 30 machines. We would have to upgrade on the field. Then, it's a pretty big task if they release new features and things that we want to take advantage of going forward. I see an opportunity for improvement from them here.

We are using it to do some automated reporting, and right now, we can't put images into the HTML formatted body of an email. We can either attach an image or embed a link to an image, but we can't just drop in an image into the HTML. That is feedback that I have given them. It would be nice to be able to have a bot take an image and paste it in as you would in Outlook. Otherwise, we have to provide either those images on a public website. If we want them just to be attached, it just doesn't look as clean. Especially people in our sales force, who are on their mobiles a lot, are not on our network a lot. These are a challenge for them when they just want to be able to glance at the report and go on with their day. It seems like a small problem, but it's limiting for us in some of the areas where we could deploy more of this solution. We have a feature request in for this, and I'm hoping it will be included in the future.

How it delineates file names on email attachments could be better. It is a hard coded comma, and if somebody includes a comment in a file name that messes it up. It is such a ridiculous thing. Who puts commas in file names? But, you would be surprised, and it happens. This is another simple thing they could easily tweak.

Their Tier 1 support is pretty basic. You either have to jump through the same hoops every time or escalate to a different Tier through your rep. 

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Reviewer46830 says in a Kryon RPA review
Senior Systems Analyst RPA at a hospitality company with 10,001+ employees

We have relied heavily on the the data group base integration features, as well as the email and Exchange integration features. The ability to integrate with Office makes life a lot easier. One of the things that we do is interact with a lot of Excel worksheets and their information without having to load up the Excel worksheets themselves. Instead, we are able to pull the data directly from them and do the manipulations that we need, then put them back into the spreadsheet or into another worksheet without having to wait for Excel to load.

The ability to integrate with a database is a big perk from a scalability standpoint. Our automated processes for our rate programs are driven by database entry. We also use databases for our queuing systems and reporting purposes. It is proving to be the backbone of our analytics side of tracking and monitoring our automated processes and systems.

We have been using Kryon Process Discovery for about a year now. With our initial tests and monitoring just a couple people, we were able to identify 79 possible use cases within a one-month period.

For developers, Kryon is quite easy to use. I come from a scripting background. Adapting from scripting over to working in Kryon's development environment is very simple. It was an easy adjustment.

It is easy to move things through testing and into production. From a development standpoint, it is a pretty streamlined, straightforward process.

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Blue Prism Cloud: Database
VikasTandon says in a Blue Prism Cloud review
Robotic Process and Test Automation Consultant at OFGEM

Compared to UiPath, the initial setup is slightly complex. You need to set up a database and other support systems. It will take perhaps a day to deploy and configure properly. If you have all of the tools, permissions, and policies configured then it should not take longer than that.

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Prasad Gangiredla says in a Blue Prism Cloud review
Technology Director at Randstad USA

I would like to see a web-based control room, rather than the one that is in-built with the desktop version.

Integration with different databases would be an improvement because there are certain things that are not compatible with Blue Prism.

The is much improvement needed in the hyper-automation components, such as insights.

We would like to have more reusable components from different vendors, as it would make things easier for us. For example, drag-and-drop downloads that can be used within our automations.

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HelpSystems AutoMate: Database
Mangr677 says in a HelpSystems AutoMate review
Manager at a consultancy with 501-1,000 employees

While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath. Specifically, the Automate Enterprise interface needs improvement. 

When you are promoting packages within the environment, it is easy to extract an import, but it would be better to have it all in the same console. As it is now, you have to extract the package separately. The environments should be able to communicate; you push the button, click on deploy, and it goes straight to the production environment.

Increasing the integration with other databases would be an improvement.

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VisualCron: Database
reviewer1365099 says in a VisualCron review
Director of IT at a recruiting/HR firm with 51-200 employees

The Database, Process and File tasks are probably the most used task types for our operation. A lot of these powerful tasks are used in a single job, taking on a workflow that formerly required multiple systems, third party components, and/or software programs to assemble a complete process. VisualCronv is currently handling so many different critical processes for our company, it's become a key factor in our livelihood and success. This tool has also sparked a lot of innovation from our analysts and developers.

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Microsoft Power Automate: Database
reviewer1268505 says in a Microsoft Power Automate review
Digital and E-Business Analyst at a construction company with 5,001-10,000 employees

Our primary use for this product is for the automation of manual tasks that may require some small integrations between systems. An example would be something like automatically sending an email from an action that is performed on our online system. Another might be writing data to our CRM database based on the input from an online form.  

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Inflectra Rapise: Database
reviewer1275780 says in an Inflectra Rapise review
QA Technical Manager at a tech services company with 11-50 employees

We primarily use the solution for managing the database for our organization.

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