We can use browsers like Internet Explorer for our automation. However, we've been able to use Excel as well with just a few hiccups in the beginning. UiPath really helped us with this change by disabling some elements at the managerial level. It was a big learning experience for us.
We are able to use codes to do a lot of checking to see that we are getting enough data and that we are able to filter it correctly.
The ease of building a process is pretty good and simplifies things. Normally it takes three to four hours to complete a process. That includes everything, including generating reports and sending the data. There are, of course, multiple steps involved in the process. We've gotten that down to about six minutes. We're able to better focus the work and, at the same time, we're able to use a lot of bots to get things done.
We can scale the solution well. We've already deployed four more bots for various processes. We're actually able to have good control of each bot. We're able to put things into a proper standard format and then send the information where it needs to go without having to handle the process manually. It would go so much slower without the bots in place without having to go back to the customer. There's no longer a needs to do anything manually here. There was a concern that customers would not be able to manage the process that's automated by the bots, however, in the end, everything was clear and it was easily handled.
The solution enables us to implement end-to-end automation, starting with process analysis, then robot building, and finally monitoring automation. We're involved from the very beginning to design the process from step one. We're able to test everything out before moving to production and that allows us to make sure everything works. End-to-end coverage is first and foremost. The visibility we have is really powerful.
We were able to deploy in parts, as we didn't have global production. At first, we didn't know how to manage everything. Once we went live, however, we were able to monitor it all. We could send reports to show what was happening, and if there were any concerns, we could go and directly look at those areas.
The solution helped to minimize our on-premises footprint. I always look for capabilities to deploy from the cloud. It changes as the customer needs to decide how to ultimately deploy. However, the cloud is able to handle anything an on-prem option would. We are able to handle the entire volume using one cloud. Our bots are able to be on the cloud and online.
Attended automation has helped to scale RPA benefits in your organization by automating department roles and specific processes that require human/robot collaboration. Previously, we were concerned with data loss and not being able to attend to the browser. We were not able to do even the simpler stuff.
We were able to upgrade to an updated version, from 19.4 to 20.4 which had some more UI and automation. We were able to upscale our entire quota. We're able to do workarounds if we need to.
We can speed up our automation processes and automate faster with UiPath.
The automation cloud offering helps to decrease the solution's total cost of ownership by taking care of items such as infrastructure maintenance and updates.
The solution speeds up the cost of digital transformation.
The solution has reduced human error. We've been able to reduce errors and have gotten more quality data instead of just more data. That way, if there is a mistake or something goes wrong, we can check the error against the quality data and resolve issues more effectively.
It has also freed up our employee's time. They can better deliver on big and innovative processes. We used to handle a lot of high volume tasks at the end of the month mostly and that's since tapered off. We'll have to see at the end of this month how much time savings we've accumulated.
Our employees can now focus on more high-value work. Employee satisfaction is high as well. In a bank, we do have a high volume of transactions every month, and previously, each would have to be checked and verified and balanced by someone manually - even if most would be dismissed as canceled transactions, et cetera. With automation, our employees no longer have to look at everything themselves. They can be wiser about what interventions they have to make every month.
Overall, the solution has reduced the cost of our automation operations. As a developer, I cannot speak to exact amounts, however, as that's handled more by project managers.
So far, the solution has saved the company costs. We're very customer-focused in our organization. Deploying these kinds of innovative solutions allows us to better serve while offering our customers better services as well. It's become like their personal service manager. We've done this without ballooning costs.