The initial setup is pretty straightforward.
We are able to effectively follow up on requests, ensuring all customer issues are resolved in a timely manner. This solution provides a platform where there is visibility of all customer interactions, with efficient follow-up.
The product is very fast and responsive. There's no lag time when you are on the platform.
The most valuable features are custom objects, custom workflows, triggering, and integration with other SaaS solutions.
It provides a customizable platform that enables companies to safely store and recognize customer data, as well as connect multiple channels and other related services.