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What is Service Virtualization?

When evaluating Service Virtualization tools, IT Central Station users explain that it is important to understand your specific needs as well as the capabilities of the various tools. Users note that earlier defect identification as well as the ability to spin up virtual services without purchasing additional hardware are valuable features of these tools. Buyers should also take into consideration the types of licenses available, associated costs and integration with other products.


Service Virtualization Reviews

Read reviews of Service Virtualization that are trending in the IT Central Station community:
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Real User
Sr Development Manager at a comms service provider with 1,001-5,000 employees
Jul 03 2016

What is most valuable?

For CA Service Virtualization, it’s the ability to quickly prototype something. My guys really like the ability where they can do the recording session. It's a way for them to initialize for existing services where they need to get it up and... more»

How has it helped my organization?

When I originally bought Service Virtualization there were several things that we leveraged it for. One of them was that we had a merger acquisition, and we needed to interface the two systems together. So we needed to be able to share all... more»

What needs improvement?

There were things early where we couldn’t do a few things in Service Virtualization that have since been updated. The concern I have right now with Release Automation is the concept of what we call immutable objects, so I build it once in... more»
Real User
Sr. Manager- Technology Office at Technology Leader & Evangelist
Nov 28 2017

What is most valuable?

The most valuable feature is that it reduces the dependency so that the down time of the environment is not a major cost. That cost can be used for something else like the cloud. The important is thing is that Service Virtualization allows... more»

How has it helped my organization?

I can use functional performer automation everywhere. However, the questions still remain of when and how I need to use it. If I run a load test and I need a Service Virtualization, I can use the same asset. But when I'm using the same asset... more»

What needs improvement?

The awareness of Service Virtualization needs to be improved. People still have doubts about having a virtual asset over a physical environment. They want to know if they are going to behave differently, or in a similar way. They want to know... more»
Find out what your peers are saying about CA Technologies, Micro Focus, Parasoft and others in Service Virtualization.
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Real User
Senior IT Manager - Service Virtualisation at a financial services firm with 1,001-5,000 employees
Dec 07 2016

What is most valuable?

It is introducing a lot more flexibility for us. It reduces time scales, getting time to market. It also helps us cross-skill some of the people, and start to really bring that DevOps mentality into the bank. I suppose in our payments estate... more»

How has it helped my organization?

It's time to market of course, and also the total cost of ownership. We don't have to build big end-to-end environments anymore. Previously, any major project would come along and say, "I need to build more kit," and you just keep filling... more»

What needs improvement?

I think the ones we've wanted have come through, actually. Because ours was such an old version, and we said at the time, "We'd like to see x, y, and zed". They're already in 9, and what I've seen of version 10, it's even more closely bundled... more»
Real User
Director of Quality Engineering at a financial services firm with 501-1,000 employees
Jul 11 2016

What is most valuable?

Service Virtualization allows you to function in an isolated manner. It allows you to not be so dependent on systems that, in traditional testing, causes you delays, causes impacts to your overall time testing schedule, and just creates an... more»

How has it helped my organization?

The biggest thing, the huge time to market gain. The other thing is just financial efficiency. We're seeing huge financial gains in terms of using the tools. One of the biggest things that I like about the CA products is they do what they say... more»

What needs improvement?

I think some of the monitoring capabilities could be enhanced. Those aren't necessarily major gaps for us, but I think that would be good. Just some of the real time monitoring and reporting capabilities. Some of the solutions that we've had... more»
Consultant
Principal consultant at a tech vendor with 51-200 employees
Sep 19 2017

What is most valuable?

The whole service virtualization concept works on integration patterns, so the service virtualization should be supporting the regular RESTful services. However, it should also support services that listen and reply to MQs, generic JMS, SAP... more»

How has it helped my organization?

It has improve our organization a lot. For example, one of our very recent client's implementations that our Patson USA team did, we saved more than $15 million. This is in confirmed savings. In the past three and a half years of our... more»

What needs improvement?

With service virtualization, I'd love to see support for the Internet of things. I would love to see a web portal that the developers can use without consuming the virtual service designer license. This portal would be a lightweight utility... more»
Real User
Test Automation Architect at American family insurance
Jan 15 2017

What is most valuable?

A while ago, we were looking for a tool to do testing across the web services. During that time, we were doing some PoCs on SoapUI. We did a PoC with Lisa. The company name was ITKO. After going through several PoC sessions, we figured out... more»

How has it helped my organization?

We use it as a kind of defect-finding tool when it comes to regression testing and automation testing. You can’t use the tests against pages that have JavaScript calls being made from them. So CA wrote a Chrome plug-in for us, which, once... more»

What needs improvement?

At the point of next release, we would really like to see the issues being resolved which we are facing right now with dynamic applications. Now, most of the applications in the market, in the industry, and most of the companies are rolling... more»
Reseller
Chief Technology Officer (CTO) at a tech company with 501-1,000 employees
Jun 30 2016

What is most valuable?

* Being able to look at my entire infrastructure from a hardware standpoint, load on top of it, and virtualize the entire infrastructure. * Manage it with a single pane of glass.

How has it helped my organization?

The concept's almost identical on that topic with respect to the old methodologies or legacy practices. You go in and actually install bare metal machines, put a virtualization engine on top of it, and try to do a P2V move. Where today with... more»

What needs improvement?

Pricing is always a concern for our clients, so my guess is if anything can be beat it's price. It's knocking the price down to compete with the white-box vendors out there. If we were able to compete in any other area it would to compete in... more»
Consultant
Consultant at a aerospace/defense firm with 1,001-5,000 employees
Dec 21 2016

What is most valuable?

Using the agile method, each iteration is scheduled to last 1-2 weeks and development would take up most of that. The testers didn't have enough time to properly test the application. With Service Virtualization, we virtualized the services... more»

How has it helped my organization?

We not only use Service Virtualization for web services, we also use it to virtualize services that we used to pay for. It can be used in the enterprise bus to integrate external applications. In the QA domain, you need to pay a lot to use... more»

What needs improvement?

We still have mainframe systems and while CA provides instructions on how to integrate Linux-based applications, they don’t provide integration steps for mainframe. We would like to see improvements in mobile integration. Integration is... more»
Real User
Engineer Manager at a construction company with 501-1,000 employees
Nov 30 2017

What is most valuable?

The most valuable feature is that it supports so many protocols. We, being a large bank, have almost all the protocols, and it supports all of them, so that's one good thing.

How has it helped my organization?

I think it definitely helps us reduce time to market, and in terms of dollar savings it helps us quite a bit. There are many testing applications that reach out to third-party vendors where every transaction costs, and we are able to... more»

What needs improvement?

One major feature I would like to see is on the user administration part. Right now, anybody can access any of the folders and any of the projects. If they could bring in someone amount of user administration, that would help us a lot.
Real User
Architect: Service Virtualization, DevOps and Automation at a tech services company with 10,001+ employees
Jul 06 2017

What is most valuable?

IBM RTVS has many useful features, but support for IBM MQ over this tool is unbeatable. It has very easy and good validation techniques used for SWIFT, XSD, and WSDL validations. Another feature is where we can specify optional nodes/tags of... more»

How has it helped my organization?

It helped us to build IBM MQ based stubs and automated test cases swiftly. Organization for which I use this in exploring the latest technologies and IBM MQ is wide spread among all. IBM RTVS helped to play with MQ where RFH, RFH2 headers... more»

What needs improvement?

One of the biggest disappointments for me and my team was dependency on various patches, or so call clients for every single technology. You have to download and install clients for HTTP/ MQ/ JMS or any other type of protocol. Ideally, the... more»
Real User
System Architect at a tech services company with 1,001-5,000 employees
Dec 11 2017

What is most valuable?

* Flexibility * Ease of use * How much easier or faster we can actually make something happen.

How has it helped my organization?

It is easy to use, has a faster time to market, and provides flexibility. On our customer side, we have actually done a lot with this particular tool. It has helped a lot of teams to accelerate their testing and development, and saved a lot... more»

What needs improvement?

* The enterprise catalog. Usually what happens is once you have a set of virtual services, then you go to an enterprise. So, people would like to see what is already virtualized and how can they take advantage of it. Right now, it is actually... more»
Real User
Solutions Architect at ProKarma
Jan 11 2018

What is most valuable?

A couple of the most valuable features, to me, are the fact that you can have a lot of different people with different technologies use the tool, without any programming experience at all, all the way up to people who can program. And then,... more»

How has it helped my organization?

It allows you to have a bunch of manual testers who can easily use the tool set, as well as hardcore devs or SDETs who know how to code. They can also use the tool set. And, on the virtualization side, it really kind of helps you save money,... more»

What needs improvement?

I really want to see more of the "express" kind of model, where you get a little bit for free. I'd love to be able to see you be able to edit and author tests without having to be connected to a licensed server. And then, if you want to go... more»
SmartBear Software
Consultant
Associate Professional Product Developer at a tech services company with 10,001+ employees
Sep 24 2017

What is most valuable?

In times of DevOps, where continuous delivery and deployment is progressing at such a fast pace, ServiceV Pro has emerged as an add-on for enhancing our API product finish.

How has it helped my organization?

It is very beneficial in reducing the redundancies during development, which can easily provide a better platform for continuous integration (CI) by cutting down the dependencies on the rest of the API team. Various recordings can be done so... more»

What needs improvement?

Since its the initial stage for us in which we have started using ServiceV Pro, there are not many areas of improvement that I think of, but the effort required to utilize the capabilities/usage of ServiceV Pro looks like the one area where... more»
Real User
IT QA Manager with 1,001-5,000 employees
Jan 14 2018

What is most valuable?

To us, right now, it is going to be reducing the capacity limitation on mainframe, because we are highly dependent on mainframe capacity which is not easily available to us.

How has it helped my organization?

It helps us with work/life balance. If we didn't have that CA Service Virtualization, we would have to run our performance tests during the night, because that's when the mainframe is least used. For our team members it helps them to maintain... more»

What needs improvement?

Regarding additional features for future releases, that is something we'll come to know when we start using it at full scale. But so far, we're pretty content with what has been offered. In terms of improvements, I think a little bit more of... more»
Real User
Senior Test Manager at a tech company with 1,001-5,000 employees
Mar 16 2017

What is most valuable?

We were using this product for service virtualization, and SoapUI/REST API testing for the US’s largest retail customer in the home improvement space.

How has it helped my organization?

For service virtualization, we had a lot of subsystems in our application; and we had lot of dependencies on the downstream applications. We extensively used service virtualization to reduce these dependencies, which could be due to... more»

What needs improvement?

To the best of my knowledge (and memory), listed below are the few challenges we were facing at that time. It could be possible that CA would have already addressed a few of these limitations and short falls. * Simultaneous execution of... more»
Real User
AVP Quality Assurance at GM Financial
Jul 13 2017

What is most valuable?

CA Service Virtualization has helped us advance the development cycle when third-party interfaces are not available to us. We're able to simulate that activity. Working with the developers, we're able to get our testing site done in advance,... more»

How has it helped my organization?

We are able to get further testing on a couple of interfaces. We do a lot of third-party request out for a loan; fraud verification; credit bureau. A lot of times, those data setup and data needs take a longer period of time than what maybe... more»

What needs improvement?

I'd like to see more of the newer technologies included in there, looking mainly from a mobile perspective, possibly, so you can virtualize some of the aspects that we're going to be doing for mobile testing.
Real User
IT Manager at a retailer with 1,001-5,000 employees
Dec 16 2016

What is most valuable?

For service virtualization, you can have continuous testing and development without interruption to your test cycle. For dev test, I been able to customize to being able to test, automate batch testing, and integrate that with my API testing... more»

How has it helped my organization?

It's giving us a base start to add some customer framework so that we all behave in the same manner. For example, we've integrated it with Jenkins. We started to use the invoke XML results to integrate with other services to show us results.... more»
Real User
Innovation Chain Process Manager at a comms service provider with 1,001-5,000 employees
Sep 25 2016

What is most valuable?

The virtualization options in the product: We can now virtualize entire backend systems or chains. That makes test and acceptance environments much more readily available, which offers more testing possibilities that results in better quality.

How has it helped my organization?

Our supply chain applications became available for more than 70% of the time compared to 25% before we started using LISA.

What needs improvement?

I would like to see better GUI testing possibilities. It only supports web testing by working with Selenium: DevTest is positioned as a test automation tool. People want to use it as that, but then they find out it needs Selenium with all the... more»
Real User
IT Analyst at a tech services company with 10,001+ employees
Sep 26 2017

What is most valuable?

As we have used most of the MQ stub, "MQ recording" is the most useful feature. Its flexibility to configure various MQ recording methods as per the implementation and "pass through" feature.

How has it helped my organization?

The tool is helping us to build various virtual services for various middle layer components: MQ, REST, and SOAP services. Using service virtualization, we are able to accelerate the testing and development activity. Without SV, integration... more»

What needs improvement?

As per my working experience over the last three and half years with RIT/RTVS, I would consider the two following areas of improvement: * Reporting: In the recent release of RCPT, the "Usage graph" feature is included, but that still needs... more»
Real User
Senior Engineer at American Express
Jan 15 2017

What is most valuable?

The most valuable feature of CA Service Virtualization is that overall, it is a system-based product for virtualizing the services. There are many tools that offer RESTful calls. However, with this product, we have many other options such as... more»

How has it helped my organization?

There are a lot of benefits of this solution but I will give you the top benefit from my experience. Since I am from the testing team, I have to test a particular service and the service needs to be developed either by a third party or I am... more»

What needs improvement?

This is what I have spoken to the CA people as well, I would like them to include mainframe testing within this tool. Right now, we can do service virtualization but there is no mainframe testing feature in this tool such as batch processing,... more»
Find out what your peers are saying about CA Technologies, Micro Focus, Parasoft and others in Service Virtualization.
278,683 professionals have used our research since 2012.
1,058

7
Chapterlead Parasoft & DATPROF
Joost's main speciality is Service Virtualization. He consults and develops solutions for and with customers to their exact needs. Besides Service Virtualization Joost is also an specialist in other domains of the testtooling, for instance Test Automation, Performance testing and Test Data... more>>
Reviewed Parasoft Service Virtualization: Great tool for virtualizing (web)services
1,313
POPULAR
Technical Consultant
- Middleware tester and implementor of virtual web services to different backends using ITKO CA LISA product. - QA Analyst performing the role of testing through most of the phases of Software development life cycle. - Developed and implemented an accounting application using Java and MS access... more>>
Reviewed CA Service Virtualization: We used CA Service Virtualization to overcome...
1,261
Senior Analyst
Service Virtualization Solution Consultant -Design, develop and scaling of virtual services (Service Oriented Virtualization) for heterogeneous component-based applications -Experienced working on Oracle WebLogic, TIBCO BW, IBM MQ, JMS -Developed and Implemented integrated SOA Test... more>>
Reviewed CA Service Virtualization: Has saved us time in terms of the amount of time it...
694
Test Automation Consultant
Having around 6 years of overall IT experience in Software Testing. • Expertise in test automation for SOA testing using CA-LISA / DevTest Tool, HP UFT and SoapUI Tool. • Comprehensive knowledge on CA LISA Service Virtualization Tool and IBM RIT. • Automated Data driven end to end... more>>
Reviewed CA Service Virtualization: Quick to set up virtual services which supports...
201
Senior Associate - SOA Test Automation and Service Virtualization Technical Manager
A dynamic Professional with an intent to learn new technologies and tools having 6.7 years of industry experience as a QA Engineer/QA Management Consultant [Manual & Automation] . I aim to serve this Industry with my intellegence and come up with innovative and smart solutions. I am a... more>>
Reviewed Micro Focus Service Virtualization: The data model and agents are easy to use and...
2,169
POPULAR
Independent Test Automation Professional
I help organizations improve their testing efforts through smart application of test tools. I have around 10 years of experience in the test automation field and have designed and implemented test automation solutions in Java and C# for a wide range of clients. I make sure that automated tests... more>>
107
I help to organizations to improve their Software Development Life Cycle. My main speciality is software change and configuration management, but I've worked in each step in the SDLC. I also have expertise in service virtualization solutions. I have designed and implemented SDLC solutions.... more>>
Reviewed Parasoft Service Virtualization: Low technical knowledge required to start using the...
793
Senior Test Automation Consultant
Test Automation - Framework design & development Test Automation (GUI, Web Services) using commercial and free tools (HP QTP/UFT, Selenium, Coded UI, CA LISA/DevTest, SoapUI, SilkTest) Application Lifecycle Management tools (HP Quality Center, Team Foundation Server) Continuous Integration... more>>
272
Solution Consultant
A lot of experience on a lot of different environments, languages and techniques. -------------------------------------------------------------------------------------- Key skills & knowledge: Hardware (OS): -PC (Windows, DOS, Linux) -Servers (zLinux (virtual servers on zVM) -Midrange... more>>
Reviewed CA Service Virtualization: If you need stubs for development/testing it's a...

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