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Average rating based on reviews
Views
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Comparisons
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Reviews
Total number of reviews on IT Central Station
Followers
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The total ranking of a product, represented by the bar length, is based on a weighted aggregate score. The score is calculated as follows: The product with the highest count in each area gets the highest available score. (20 points for Reviews; 16 points for Views, Comparisons, and Followers.) Every other product gets assigned points based on its total in proportion to the #1 product in that area. For example, if a product has 80% of the number of reviews compared to the product with the most reviews then the product's score for reviews would be 20% (weighting factor) * 80% = 16. For Average Rating, the maximum score is 32 points awarded linearly based on our rating scale of 1-10. If a product has fewer than ten reviews, the point contribution for Average Rating is reduced (one-third reduction in points for products with 5-9 reviews; two-thirds reduction for products with fewer than five reviews). Reviews that are more than 24 months old, as well as those written by resellers, are completely excluded from the ranking algorithm.
Most Views
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Most Reviews
Within the last 24 months
Most Followed
By IT Central Station users
Most Compared
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Social Media Management Systems Reviews

Read top reviews of Social Media Management Systems solutions from the IT Central Station community:
Your trust is our top concern, so companies can't alter or remove reviews.
Consultant
Senior Marketing Automation Consultant at Davanti Consulting
Nov 28 2017

What is most valuable?

Content Builder: Content Builder is a cross-channel content management tool that allows you to consolidate images, documents, and content in a single location for use in the Marketing Cloud. With an easy-to-use, drag and drop interface,... more»

How has it helped my organization?

* Allows organisations to engage customers with one integrated platform to unify sales, service, and marketing. * Allows organisations to connect with leads and customers across every channel, on any device. * Allows organisations to... more»

What needs improvement?

Marketing Cloud releases product updates every three months. With each update, users have to adapt to the product changes and new interfaces. To improve user experience, there should be clear workflows to assist the user through the setup... more»
Real User
Email Solutions Architect at a marketing services firm with 501-1,000 employees
Jul 09 2017

What do you think of Salesforce Marketing Cloud?

Valuable Features For me, having a developer mindset, I found the script functionality and the cloud pages to be very useful. • Improvements to My Organization I automated the creation of almost everything in the platform using scripts and cloud pages to make life easier for the deployment team. • Room for Improvement There are a few bugs here and there, but nothing bad. The platform is pretty robust. One thing to improve would be the error messages which aren't very helpful. • Use of Solution We have been using this solution for more than two years now. • Deployment Issues Deployments are fine, unless there is a human error. • Stability Issues The platform is quite stable, but the platform updates have made some issues in the past. • Scalability Issues ...

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Percolate
Real User
Senior Manager of Creative Media
Jul 31 2017

What is most valuable?

Editorial calendar functionality for multiple platforms, including social media, email marketing, and web. Integrated asset management tool, with an editor, that has brand sticker and cropping/editing functionalities.

How has it helped my organization?

Instead of operating in silos and not knowing what other teammates are working on, we are able to collaborate and maximize our initiatives.

What needs improvement?

Analytics are set up in a confusing way that could be better streamlined for usability; certain functions for social sharing could be enhanced, such as integrating hashtag suggestions and tagging capabilities.
Real User
Sales and Marketing analytics Team Lead at a tech services company with 501-1,000 employees
Jul 14 2017

What do you think of Salesforce Marketing Cloud?

Valuable Features We are able to concentrate all inbound and outbound data in one screen. • Improvements to My Organization This tool is user-friendly. They can improve on the analytics and visualization parts inside the tool itself. • Room for Improvement The analytics feature needs some improvement. • Use of Solution We have been using the solution for two years. • Stability Issues We did not encounter any issues with stability. • Scalability Issues We did not encounter any issues with scalability. • Customer Service and Technical Support I would rate the technical support at 8/10. I raised many problems on the website and I got good responses. • Previous Solutions I worked on Oracle Eloqua and Marketo. However, Salesforce is user-friendly and the...
HootSuite
Real User
Operations Manager at a legal firm with 11-50 employees
Mar 13 2018

What do you think of HootSuite?

Primary Use Case I have primarily used HootSuite in the context of small nonprofits or community groups without paid staff dedicated to social media (if they have any paid staff at all).  • Improvements to My Organization The main improvement HootSuite offers is allowing my organization to run social media campaigns. Also, it has a social media presence outside of the hours people are able to devote to an organization. • Valuable Features Scheduling posts Making similar posts across services (Facebook and Twitter) from one place. • Room for Improvement Last I checked, you can't schedule Twitter threads where each tweet is a reply to a previous tweet. • Use of Solution Trial/evaluations only. • Pricing, Setup Cost and Licensing I have only used the free versions.
112
Senior Marketing Automation Consultant
I'm outgoing, vibrant and hardworking. I believe I have the motivation, communication, teamwork, initiative and problem solving skills essential to adding value to any employer. My personal goal is to aim high and continuously achieve results in all aspects of life.
Reviewed Salesforce Marketing Cloud: Allows organisations to engage customers with one...
69
Marketing technologist and experienced B2B software marketing professional, specializing in social media, content marketing, lead generation campaigns, webinar programs, public relations and events, with a focus on the Business Process Management discipline.

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