Unified Communications as a Service solutions market share
As of March 2024, in the Unified Communications as a Service category, the market share of Ribbon Kandy Business is 16.7% and it decreased
by 24.4% compared to the previous year. The market share of Fuze is 19.0% and it increased
by 7.9% compared to the previous year. The market share of Microsoft Unified Communications as a Service is 7.1% and it decreased
by 51.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Many service providers lack resources and can’t afford to wait for a year or longer to acquire, build and launch their own next-generation UCaaS solutions. Kandy Business Solutions provide a suite of market-ready traditional, mobile and web-optimized communications clients that can be easily branded and resold in a multi-tier model. In addition, providers can differentiate their solution by adding Kandy CPaaS, Kandy Wrappers, such as Visual Attendant, and Live Support CPaaS and Wrappers enable service providers to differentiate themselves from competitors that are offering the same "vanilla" set of hosted PBX services. Kandy Business can also be used in concert with Kandy SIP trunks to create a complete offer as well as deliver legacy PBX integration - in or out of your service area. And unlike competing solutions that exclusively support small businesses, Kandy Business delivers multi-site management capabilities and a best-in-class contact center offer powered by Five9.
The Fuze enterprise communications platform provides traditional PBX functionality of an on-premise switch without the traditional burdens of platform maintenance, upgrades, CAPEX spend, dealing with carriers, and unpredictable costs from your access providers. Fuze manages everything so you don’t have to, all for a low monthly cost.
Microsoft unified communications technologies offer customers choices in how their communications and collaboration software is delivered, managed, and maintained: On-premise, Hosted by partners and Hosted by Microsoft. By uniting your existing communication systems and tools: Desktop telephone systems, Legacy PBX and IP-PBX systems, Internet, Voice mail and Faxes.
The Rainbow app is a cloud-based UC service (UCaaS) that makes additional collaboration services available to users, regardless of their existing communications systems. ... Rainbow takes a hybrid cloud approach, integrating with Alcatel-Lucent OXO Connect and OmniPCX Enterprise, as well as non-ALE PBXs.
Unified communications (UC) are integrated solutions that bring multiple tools, such as instant messaging (IM), conferencing, email, and voice calling, together for seamless interactions with co-workers, partners, and customers wherever work demands.
Unified Communication and Collaboration as a Service (UCCaaS) is Verizon's hosted and managed service based on Cisco's Hosted Collaboration Solution. UCCaaS delivers business-grade communications and collaboration services from the Cloud, offering the flexibility of a premises-based solution with the simplicity of a hosted solution.
Designed for companies with up to 1500 employees and 3000 devices, OpenTouch Business Edition powers a wide range of enterprise-grade unified communication services. Its single-server design is ideal for enterprises that want to reduce the cost and effort of managing new servers and don't want to install additional software with every new application deployment.
Cisco Hosted Unified Communications Services give businesses and government agencies the benefits of a converged IP communications network without them having to own, manage, or maintain a Cisco Unified Communications System.
West Unified Communications is about bridging the gaps between people; your teams, your clients, your suppliers and your partners. It's about ending confusion, obsolescence and complexity for everyone. It Improves customer interactions with highly scalable cloud contact center solutions. It enhances enterprise audio, video & web interactions for greater productivity at lower cost through Conferencing & Collaboration solutions.
Masergy Global UCaaS gives you all the modern UC features you want today — conferencing, instant messaging, video calling — and delivers new features to your devices from the cloud at no additional cost.
Unified Communications (UC) solutions focus on embedding communication and collaboration into business processes. This increases workplace productivity and effectiveness. UC solutions should be software-based, open, extensible and support the customer's choice of services. These elements are controllable as software services, or from the customer's existing business application software.
PanTerra Unified Communications as a Service, the All-In-One Call, Text, Conference, Fax, Web Meeting Cloud Solution, that delivers powerful yet easy-to-use unified communications capabilities replacing your outdated PBX with a cloud technology that seamlessly integrates all your mobile and desktop devices.
BT One Unified Communications as a Service Cloud in partnered with Cisco gives you a range of unified communications and collaboration services, built around Cisco Hosted Collaboration Solution (HCS) and Cisco Spark. BT One portfolio includes One Cloud Cisco and One Collaborate to enable secure unified communications that improve collaboration between your colleagues, customers and suppliers. It uses Cisco's powerful unified communications platforms to bring you a solution that will change the way you work.
