User Reviews of IBM Rational ALM & OpenText ALM Octane

Maybe there should be more integration—the possibility with the third-party tools. Looking for more integrations specifically with third-party tools that customers can easily access to perform automation without affecting the system. Additionally, some improvements to the user interface (UI) would be helpful, such as exposing more services...

I have experience with technical support. For secure clients in the US, domestic in-country support is outstanding. If you're just doing the regular follow the sun, there could be issues with support availability. However, if you use premium in-country support, you won’t have issues. The product management and the Go Octane support, which...