User Reviews of DX SaaS & ServiceNow Cloud Observability
Updated March 2024
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DX SaaS review
JAYKRISHNA MISHRA
Technical Manager at Tech Mahindra Limited
It's highly customizable but lacks many features of available in competing solutions
DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly. They upgrade the product...
ServiceNow Cloud Observability review
Prashant-Sharma
Senior Software Engineer at a retailer with 10,001+ employees
Provides effective observability and offers robust alerting and monitoring...
We use some SDK to integrate like tips in our code, in our Java code or whatever code, rightly, Skylight or whatever. So, the SDK that we use is not very easy to get a hold of. So, a person who is more experienced is able to write proper code so that an operation can have an operation name to set. So, SDK would be improved for developers so...
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