User Reviews of IBM Spectrum Protect & Quest NetVault

The initial setup is super complex. The reason is that all the on-prem backup software that you can utilize—each and everyone that says, "Oh, it's just a few clicks, and then you're up and running"—quite often, very poorly written, really it's kind of crappy. When it comes to IBM, it's a true enterprise product, meaning that you can scale...

We do not subscribe to Quest Premier Support, where they are onsite with you. When we need to contact them, we either call the number or log a ticket online. I would definitely rate their technical support a ten out of ten. The architects that always deal with my tickets are very knowledgeable in the product and understand exactly what's...