User Reviews of Oracle Business Intelligence Cloud Service & Zoho Analytics

So far, it looks stable for us. One other good thing is that the platform is software as a subscription, and Oracle regularly releases updates. They are quarterly and are fairly updated; they don't really introduce any new features without informing customers in advance about the upcoming releases. So they're constantly improving it, and...

The customer service and support could do a better job. Whenever I call the support team or ask for support, they transfer my call to Zoho One Support. So, again, Zoho One Support makes me wait in the waiting room. After that, they reply that they'll transfer me to the Zoho Analytics support team. Within the Zoho Analytics support team, I'm...