User Reviews of IBM Case Foundation & WebRatio

Updated April 2024

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IBM Case Foundation review
Tomislav Crnosija
Tomislav Crnosija
Senior Solution Architect at a tech services company with 10,001+ employees
Good content management, helpful technical support, and an easy initial setup
For the account manager part, I don't know what could be improved. Everything looks fine. However, for the BPM part, they could improve some user experience or user interface features. We always have problems with the user interface. From version 3.5, we're using the workplace for the application. This was an IBM FileNet application that we...
IBM Case Foundation review
Ahmed Alaswadi
Ahmed Alaswadi
Account Technology Specialist & Presales Consultant (Microsoft & IBM) at EBLA
Harness and integrate unstructured information with business processes
90% of the feedback we receive states that the UI is not very user-friendly. The icons and images should be bigger. Initially, I felt a bit lost but after a while, I got used to it — with a bit of practice, you can get used to anything. From my first impression, it just looked like a white page with some small icons. Another thing that is...

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