User Reviews of IBM BPM & WorkFusion

Updated March 2024

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IBM BPM review

Prince Mathew
Prince Mathew
General Manager - Information Technology at K Raheja Corporates
Simple to set up with a good look and feel and responsive support
I can only speak from an end-user perspective. I don't know, from the development perspective, what would be improved. From a general improvement perspective, it's probably a little too early to judge as the implementation is still going on. The pricing is a little bit high. It's gone up in cost. The response time needs to be better. Every...
WorkFusion review

Brock Miller
Brock Miller
Senior Vice President at a financial services firm with 10,001+ employees
Helps improve our accuracy and compliance, but the analytics module can be...
Machine learning models for document-heavy processes have room for improvement because they require significant effort to train and update. WorkFusion can be easy to use for non-technical people. It has two modules: a workspace for analysts to use on a daily basis, and an analytics module for tracking throughput, recall, precision, and...

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