User Reviews of Cisco UCS Director & Freshservice

It is hard for me to judge technical support because we haven't had to use it. It's a good problem to have. I did call one time — the only time I did have to call in anything on the UCS — and the problem was resolved in like five minutes. So, as my only contact, I'd say he was very good. At a scale of one to ten that experience with support...

It would be good to have the product integrated with Google because that's our corporate tool of choice. I'd also like to see a notice board where you can list a summary of the top 10 items being dealt with each day. It's something that would be very helpful. I believe they're working on a chatbot but we haven't seen that as yet. I'd like...