CRM Customer Engagement Centers Users Have Shared Their Experience With Us

Updated March 2024

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Microsoft Dynamics CRM review

Rishabh Chhajer
Rishabh Chhajer
Head IT at Dhani
Intuitive APIs, customizable design, but dashboards could improve
The most advantageous aspect of Microsoft Dynamics CRM is its periodic updates. Every quarter, Microsoft releases upgrades that address bugs and vulnerabilities. As a company governed by the Reserve Bank of India and SAP security regulations for our stock operations, we conduct periodic reviews of our applications, including Microsoft...
Zendesk review

Jovana Pavlovic
Jovana Pavlovic
Senior Back Office Manager at a financial services firm with 51-200 employees
Straightforward, very transparent, and very well organized.
When I first started, I was added as an employee, not as an administrator, and the access for an employee would allow you to see all of the tickets from all of the departments. You could assign tickets to different departments and you could actually remove tags if you needed to. After a while, we started having new hires and they were also...

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