User Reviews of Oracle Fusion Service & Salesforce Service Cloud
Updated March 2024
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Oracle Fusion Service review
Hitesh Kunchakuri
Associate Consultant at University of California at Davis
A reasonably stable and scalable tool to manage human resources, payroll, and...
There are multiple options in the product that are improving quarterly by considering the user feedback Oracle receives from its multiple clients. I am not exactly sure about the improvements made in the product since I have not been working with the solution for the past four to six months. The area where employees' personal and contact...
Salesforce Service Cloud review
ChanchalSaxena
Lead Digital Transformation at Kohler Co.
Helped address customer complaints and aligned my company with the industry's best...
This solution has customer 360 features. I can leverage Salesforce to connect with my customers for the service and sales operation. Therefore, one of Salesforce's benefits is the centralization of data. Salesforce already has predefined objects and the best practices built into the system, allowing customers to manage change with the...
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