User Reviews of Pega CRM & SAP CRM

Updated March 2024

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Pega CRM review

Srinivas Ganisetti
Srinivas Ganisetti
AVP/Sr Analyst Apps at a financial services firm with 10,001+ employees
Case management feature is valuable but the pricing is expensive
I would like to suggest the solution but it really depends on your specific requirements, your business use cases and future plans. There is a significant investment involved in this solution and therefore it is very crucial to reevaluate your future necessity including automation potential and modernization plans. I would suggest that you...
SAP CRM review

Shreyas  K M S
Shreyas K M S
Systems Architect at NetApp
It integrates well with our existing solutions, so we can analyze the data for...
Setting up SAP CRM is straightforward. I rate it eight out of 10 for ease of setup. SAP provides all the tools and techniques were available from the vendor. However, the integration portion is a lot of work and requires some functional consultants. It takes some effort to customize the program and rewrite it to align with our business...

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