User Reviews of Oracle CX Sales & Siebel CRM

It is important to understand what all the customers like, as well the customer interaction. This will help convert the customer from a lead to an opportunity. For existing customers, knowing how to convince them with after-sale solutions, and after-sale the programs. Creating loyalty programs that will lead to benefits for your customer's...

I'm a user. I've worked with the solution across a variety of versions. We're currently working with 22.7 and 19.2. I would recommend the solution if it made sense to the business. For example, what size is the enterprise, and how many users does the company have? Each enterprise has its requirements. Medium to large enterprises or telecoms...