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Alluvio Aternity review
Caillin Peacock
Solutions Specialist at a financial services firm with 51-200 employees
Enables us to be a lot more agile and proactive in troubleshooting endpoint issues...
There are many valuable features. If I had to single out one, it would be the UXI score. That's a proprietary Aternity score that tells you how good or bad the experience is for a user on that particular machine, for a particular app. It neatly encapsulates the pain of the user in a single score. It's very easy to find issues and then drill...
SysTrack review
Gaurav Chandola
Senior Associate Specialist at a financial services firm with 1,001-5,000 employees
Helps the service desk to achieve resolution without having to escalate to L2/L3 ,...
If they can integrate some kind of remote administration tool, like the LogMeIn tool, it would be helpful for the DDS team members, as well as for the global team members. We need not search for an additional tool for troubleshooting purposes. Currently, we are using one tool for governance and then we have SysTrack for monitoring the...
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