User Reviews of Clarity SM & Ivanti Neurons for ITSM
Updated March 2024
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Clarity SM review
MakhosonkeMatshoba
ESM Specialist at LetsCloudIT
Simple deployment, high security, and integrates well
The initial setup of Clarity SM is an area where Broadcom has improved. The previous versions had big problems but with the recent versions, it's very easy to start off the setup. Most of the tasks during the setup are automated, there's not much that you have to do to go through the initial setup. There are a lot of other utilities that...
Ivanti Neurons for ITSM review
Sanjay Mukhopadhyay
Director - Sales & Operations - India at Intertec Systems
The solution comes with a host of features for hyper-automation
The initial setup is a mix of complex and straightforward because it depends on which modules you are implementing for ITSM. There are a lot of complex workflows and SLAs around the workflow. We have to configure much more complex things than just Patch Management and Endpoint. For example, it might not take even two weeks to roll out APM...
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