User Reviews of Ivanti Neurons for ITSM & SCSM

Updated March 2024

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Ivanti Neurons for ITSM review

Sanjay Mukhopadhyay
Sanjay Mukhopadhyay
Director - Sales & Operations - India at Intertec Systems
The solution comes with a host of features for hyper-automation
The initial setup is a mix of complex and straightforward because it depends on which modules you are implementing for ITSM. There are a lot of complex workflows and SLAs around the workflow. We have to configure much more complex things than just Patch Management and Endpoint. For example, it might not take even two weeks to roll out APM...
SCSM review

Hossam Hussein
Hossam Hussein
Senior backend systems engineer at a mining and metals company with 5,001-10,000 employees
Helps us manage IT operations, including incident and service requests, but could...
The solution could be more simple. For example, it takes a lot of work to create reports. It runs on Microsoft SQL queries. Creating custom reports on ManageEngine takes less work from the administrator. Microsoft System Center Service Manager has a large infrastructure and a large number of servers. For production and creation, it needs...

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