user reviews of
BMC TrueSight Operations Management & IBM Tivoli NetCool Impact

Updated SEPTEMBER 2021

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BMC TrueSight Operations Management review

reviewer1455921
Information Systems Computer System Controller at a insurance company with 11-50 employees
Provides great support for the business tools and IT service
I am involved in the planning and the development of the solution, so from my perspective the initial setup is a little complex but not in itself, rather because managing the user services requires access to a CMDB. To get the best from this kind of product requires other processes and tools to be aligned with it. The consideration is that...
IBM Tivoli NetCool Impact review

Vijay-Daniel
Vijay-Daniel
Assistant Vice President at a financial services firm with 10,001+ employees
Supports APA through ISPF and lets us easily integrate with other apps for...
For improvement, I'd say the dashboard and the overall GUI could use some work. Although, I don't think that there's much improvement that Netcool really needs to achieve in this area, because when we're talking GUI, Impact is able to integrate with any third-party system and it comes with ISPF APA. It's more beneficial than Netcool/OMNIbus...

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