User Reviews of OpsRamp & Zenoss Cloud

We found the technical support for OpsRamp very helpful. Last week, we created a support ticket because we were facing an issue with one of our customers. The user was with our onshore team, and he was unable to access his account because it was a newly created account that required MFA and SSO. We created a ticket, and the support team...

As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just...