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Clarity SM review
MakhosonkeMatshoba
ESM Specialist at LetsCloudIT
Simple deployment, high security, and integrates well
The initial setup of Clarity SM is an area where Broadcom has improved. The previous versions had big problems but with the recent versions, it's very easy to start off the setup. Most of the tasks during the setup are automated, there's not much that you have to do to go through the initial setup. There are a lot of other utilities that...
SysAid review
Cheryl Sobkow
Director of IT Support Services at University of Michigan School of Business
Email rules allow us to route tickets directly to a given area without...
The Knowledge Base would be another area where I would look for growth in SysAid. It is very much a text-based article system, or you can do attachments. But I'd like to see it grow so that it is more graphical and has some additional tracking features. The Knowledge Base is a simple text editor. I'd like to have more formatting and be able...
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