user reviews of
JIRA Service Management & SolarWinds Web Help Desk

Updated JULY 2021

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JIRA Service Management review

Yaser_Kazerooni
Yaser_Kazerooni
Agile Couch at Fusoft
An excellent solution for tracking customer service issues and tracking technical...
I think that JIRA Service Desk is a very good product and that it is full of features that work well to manage tasks. It has the flexibility to handle many different activities and it is very good at this. Especially in the latest version, it has some new features and capabilities that were added so that it is even better. The one thing I...
JIRA Service Management review

Satyadeo Thakur
Satyadeo Thakur
Lead Consultant at Enquero Inc
Easy to set up and fair pricing, but should provide packages solutions
JIRA Service Desk is really good when you have a primitive environment where most of the Atlassian applications are already present. However, if you are just using JIRA Service Desk for making leads for an IPS and solution, then it becomes really difficult to get all these IPS and capabilities up and running. This is due to the fact that in...

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