User Reviews of IBM Datacap & Tungsten RPA

Updated March 2024

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IBM Datacap review

Joao Benevides
Joao Benevides
ECM at PDM FC
We can add custom actions and automate plenty of processes, but they should do...
I've faced some bugs or issues. They should do deeper testing of the product before releasing it because some of the bugs that I found were a bit simple. I understand that it is a massive product, and some of the functionalities can get overlooked. Their platform for reporting bugs and issues works. Sometimes, it takes them too long to...
Tungsten RPA review

Mohamad Hussin
Mohamad Hussin
Senior consultant Digital assets and Disruptive technologies at DEWA
A stable product that provides end-to-end solutions for different business problems
I am using the latest version of the solution. Kofax provides TotalAgility, which is similar to App Service, along with RPA and OCR services. In general, the RPA product is technically well. Microsoft is giving more interesting products to the market. Currently, we are trying to move to Microsoft products. We are interested in having more...

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