user reviews of
Everbridge IT Alerting & Opsgenie

Updated JULY 2021

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Everbridge IT Alerting review

Chris Quinlan
Chris Quinlan
Director Of Service Operations at Finastra
We have seen substantial savings with its usage as it drives down our MTTR
The automated escalations are the most valuable feature. We program in our escalation chains for each individual IT group. Being able to go out and request a resource from that team, and if they don't respond, that automated escalation makes it very hands off. So, our major incident managers and our network operations center can focus more...
Everbridge IT Alerting review

Manager of Incident Command at West Corporation
Stable, responsive and helpful technical support, and the support calendars save...
I would like to have a little bit more flexibility in the member portal. For example, if you are set up with primary and secondary and those individuals just want to swap, where the secondary will take the primary position, and the primary we'll take the secondary, that's not possible through the member portal. Instead, a manager actually...

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