User Reviews of Everbridge IT Alerting & Opsgenie
Updated March 2024
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Everbridge IT Alerting review
Chris Quinlan
Director Of Service Operations at Finastra
We have seen substantial savings with its usage as it drives down our MTTR
The automated escalations are the most valuable feature. We program in our escalation chains for each individual IT group. Being able to go out and request a resource from that team, and if they don't respond, that automated escalation makes it very hands off. So, our major incident managers and our network operations center can focus more...
Opsgenie review
Syed Mohammad Arshad
Vice President - Operations and Client Services at a financial services firm with 11-50 employees
The price is competitive and it's easy to use and configure
We are using the cloud version of Atlassian products now, but I think the Data Center version we used earlier was much more user-friendly. There are lots of limitations in the cloud version The add-on or features that work with the Data Center versions are not compatible with the cloud version. Opsgenie fits on top of the base application,...
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