User Reviews of Moogsoft & ServiceNow IT Operations Management

Updated March 2024

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Moogsoft review

YOGESHSINGH
YOGESHSINGH
Chief Architect at Orange
A cost-efffective cloud solution for noise filtration but needs enhanced interfaces
Our maintenance is specific to our instance offered to our customers and customers. On the platform side, we lie totally on Moogsoft. It has a very good support. We do have our weekly meetings with their technical team. If any issues or support are required, their support is readily available on very short notice. We have a team of ten...
ServiceNow IT Operations Management review

MohammedHashim
MohammedHashim
Principal Architect at Brillio
Useful for event management, aggregation, correlation, and analytics
There needs to be a focus on AI machine learning production. Their AI ML prediction algorithms have been improving, but we would like to see further enhancements. We don't need both Splunk and ServiceNow IT Operations Management. The problem with ServiceNow is that it allows you to coexist, but we don't want to coexist as partners or end...

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